Echoine - Overall Rating based on 29 reviews
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Multiple successful transactions
I've had nothing but great experiences with this company every time I buy something. The stuff I get is always top-notch and exactly what I expected. Plus, the customer service is top-notch too. The people I talk to are always friendly, know their stuff, and quick to help with any issues I have. Being a repeat customer, I really value how they always provide great service whenever I shop here.
Dissatisfied with delivery
I bought something from this company not too long ago and I gotta say, I'm not too happy with how things turned out. I ordered it in April and was told it would arrive by mid-May. But come mid-June, I still hadn't gotten it. I tried reaching out via email a bunch of times to see what was up, but all they told me was to check the tracking on my own. I even tried contacting the post office, but no luck there either. It's been a real letdown dealing with them and their total lack of communication and follow-through.
Overpriced items
I had a really bad experience with this company I recently bought from. It was a total disaster! I ordered stuff weeks ago and it still hasn't shown up. And get this - I found out they're selling the same items on Amazon for way cheaper. Talk about a rip-off! Plus, they're based in China which makes it even harder to get in touch with them. I've tried to cancel my order a bunch of times with no luck. In my book, this is a total scam! I recommend staying far away from these guys.
Late delivery, bad return policy
I bought something online and it seriously took forever to show up. And let me tell you, when it finally made its grand entrance, I wasn't thrilled with some of the items. So I figured, no problem, I'll just return it. But then, to my dismay, they refused to give me a refund. They acted like a gift card would solve all my problems, but come on now. And as if that wasn't frustrating enough, they made the whole return process a nightmare - I almost missed the deadline! What's the deal with having a return policy if you make it a major hassle to actually use it?
Nice shoes, but too small
I just bought some shoes here and they were great! The only problem was that the size I got was too small and they didn't have a bigger size in stock. I was bummed because I loved the shoes but luckily, I could return them with no problem. I'm happy I could do that, but I do wish the sizing was better. Overall, I'm pleased with my experience.
Useless Customer Service
I gotta say, this company's customer service is absolutely terrible. I ordered something weeks ago and haven't gotten any updates or tracking info. I've emailed them several times and haven't heard a peep back. It feels like I'm just wasting my money with them.
Cheap clothing, poor quality
I got two things from this store and man, I was so let down by the quality. The first thing was alright, but the second one was straight up junk - fell apart after just a couple times wearing it. I tried to return it, but it took forever and I still haven't gotten my money back. Dealing with customer service was a nightmare, they just kept dodging my questions and I had to fight to get my money back. Honestly, I wouldn't suggest shopping here.
Purchased clothing items online
The clothes I bought from this company were so bad. They didn't look anything like the pictures online and seemed like they were made by someone who doesn't know how to sew. When I got the clothes, I couldn't help but laugh at how bad they were. Now I'm trying to get a refund because I'm really unhappy with what I got.
one sleeve jumpsuit
Ordered a one sleeve jumpsuit in a Large. I already had the medium from another vendor...The picture used on their website was the same pic as the jumpsuit that I already had so I thought I was safe...The jumpsuit arrived and it was a total joke. The fabric was different, the cut of the sleeve was different, and their were no cuffs or pleats in the bodice as in the original..THIS STORE IS A SCAM WITH VERY CHEAP CLOTHES.BUYER BEWARE.
Review with most votes
one sleeve jumpsuit
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