Joyasdechina Reviews
The data of this company have been checked for accuracy and verified. It is safe to visit its official website. We are convinced that online transparency and security encourage all companies to verify themselves with us, so they know where one can shop trustworthily and safely.
Reviews (23)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Custom jewelry purchase
I just bought some custom jewelry from this company and I am so thrilled with how great the quality and craftsmanship is. The designs are so intricate and detailed, I was really impressed. The customer service was amazing too, the people working there were so helpful and knew their stuff when helping me with my order. The prices were really good for the top-notch products I got. I will definitely be coming back to buy more and would totally recommend this company to anyone in need of some gorgeous jewelry.
Missing items in order
I bought some stuff from this store not too long ago, but when my order showed up, some things were missing. I tried getting in touch with customer service a few times, but they never got back to me to help fix the problem. It's pretty frustrating to get a half-done order and not even hear back from the company.
Jewelry purchase
I ordered some really nice jewelry from this place, but when it arrived, they sent the wrong items. I tried reaching out to them through email, but they were not very helpful. They claimed they were out of stock, but I could still see it listed online! They only offered me a small discount, but I really just want a full refund. I definitely won't be shopping here again!
Necklace purchase
Ordering my necklace from this company went smoothly, but there was a hiccup with the shipment. I got in touch when the merchandise didn't arrive and only received a refund for the necklace, not the shipping cost. I had to remind them about the shipping refund, and I'm still waiting for it. It's been over two weeks now, and I'm frustrated by the lack of communication and follow-up on their part.
Jewelry purchase
I just bought some gorgeous jewelry from this company and I have to say, I am really impressed. The quality of the items was even better than I expected, and they looked exactly like they did on the website. I had no issues communicating with the company, they were quick to answer all of my questions. Plus, I got all of my items in a reasonable amount of time, which was a nice surprise since I live in the UK. Overall, I am very happy with my purchase and will definitely shop with them again.
Jewelry purchase
I bought some jewelry from this store not too long ago. At first, I had some problems because my order took longer than expected and my emails were being sent back to me. It made me pretty frustrated and let down. But when I updated my review to share my worries, I got an email saying my order was on its way. When my package showed up, I was happy to see that everything was just like they said it would be. I really appreciate the store taking care of the problem right away and making sure my stuff arrived in good shape.
Two orders placed, one lost, both slow shipping
I can't believe how awful my experience was with this company. They didn't deliver one of my orders to my house, and the other never even made it to my doorstep. The customer service was no help at all and wouldn't own up to their mistakes, they just blamed the shipping company. It took forever for my items to arrive because the shipping was so slow. I definitely won't be ordering from them again.
Large orders, missing and incorrect products
I've gotta talk about my experience with this company I recently made some big orders with. It's been a total letdown. The first couple orders they messed up by switching out stuff I wanted for completely different things that weren't even close in style, size, or color. But man, my last order in October 2023 was the worst. I'm missing a whole 23 items and got the wrong stuff for like 15 more. Trying to get this fixed has been a real headache. I've been dealing with customer service, specifically Sandra, who said she'd sort everything out after the New Year. It's been 5 months now, way past Lunar New Year, and Sandra isn't even answering my messages anymore. I'm so frustrated because I can't restock the items I put so much effort and money into marketing for my business. It's a major bummer.
Awesome online shopping experience
I really enjoy shopping at Joyasdechaina online because they have such awesome stuff and the delivery is super fast and easy. The prices are really affordable but the quality is still top-notch. I can always find whatever I'm looking for and the customer service is always super friendly and respectful. Shopping there is just the best!
Gold, silver, diamond jewelry
I absolutely adore shopping for jewelry at this awesome store! They have the most beautiful gold, silver, and diamond pieces. The customer service is fantastic, they're always super quick to answer my questions. The prices are really reasonable and the delivery is fast. I've purchased so many things from them and have loved everything!
Necklace purchase
I just bought this really pretty necklace from an online store and I have to say, I am super happy with how it turned out. The quality of the product was outstanding and way better than I expected. Plus, ordering it was a breeze, no drama at all. The price was totally fair considering the great quality. And I got my necklace delivered super quickly, it showed up in no time. The customer service was amazing, the folks there were really polite and helpful. In conclusion, I totally recommend this online store to anyone who wants top-notch jewelry without breaking the bank.
Jewelry Purchase
Oh my goodness, I am just blown away by how amazing this jewelry is! It came right on time, just like they said it would. And when I had to reach out to customer service, they were really friendly and helpful. Plus, the price was totally reasonable. I will definitely be a repeat customer here - it's totally worth it! I would highly recommend this store to anyone in search of beautiful jewelry.
Earrings, bracelet, and necklace set
The jewelry set I bought was so beautiful, I really loved it. I got compliments every time I wore it. But, shipping took longer than I expected, which was a little disappointing. On the positive side, Sandra, the lady I talked to from Customer Service, was really nice and helpful whenever I had questions. She gave me all the info I needed and kept me updated on my order. So, even though the shipping was delayed, I was still happy with my purchase overall.
Recent jewelry purchases
My recent experience with Joyasdechina was awesome! I've placed a few orders and every time I've been really happy with the stuff I got. The customer service team was quick to let me know if something I wanted was out of stock, and they always worked with me to find a good replacement or give me credit for next time. The prices are fair at this store, but I do wish the shipping costs were a little cheaper. Overall, I'm happy with what I've bought and I'll definitely keep getting my jewelry from them.
Split shipment with missing part
I bought something online not too long ago, and my order actually got shipped to me in two separate parts. The first part made it to me just fine, but the second one is nowhere to be seen. I've reached out to customer service about it, but they haven't been able to help sort things out or give me a refund. It's been more than a month now, and I'm still waiting for them to figure things out.
Gold, silver, and diamond jewelry
The jewelry company is awesome! They seriously have the best bling bling around! I snagged some super cool gold, silver, and diamond jewelry and it was amazing! The prices were great, shipping was quick, and the staff was super friendly. I picked up some stuff for my engagement and it was perfect! Definitely suggest giving them a look.
Received incorrect items
I got the wrong stuff in my order and when I asked for a return label, they said no. So now I'm dealing with my payment provider to sort it out. It's funny they wanted me to leave a review, when I'm still waiting on my problem to be fixed.
Sterling silver bracelet purchase
I was so excited about buying a sterling silver bracelet, but I ended up feeling really let down by the company. I was expecting to get some updates on my order and a tracking number, but all I got was one message saying it had been shipped. I never heard anything else after that. It was frustrating not knowing when my bracelet would actually get to me. I wanted to keep ordering from this site, but because of the lack of communication, I'm having second thoughts now.
Quality items, fair pricing, excellent customer service
I just bought some stuff from this online store and I gotta say, I'm super impressed. The customer service was top-notch, my order was packed up nice and shipped out safely. The products I got were even better than I thought they'd be and the prices were more than reasonable. Even with the extra for shipping, I know I can make a good profit when I resell these items. All in all, I'm really happy with my purchase and I'll definitely be coming back for more.
Jewelry purchase
I just bought some jewelry that's super cool! They had a ton of options to choose from and the quality is top-notch. The folks working there are super friendly and really helped me find something unique. I'm definitely planning on coming back for some more bling soon!
Review with most votes
Jewelry purchase satisfaction
Read on