Saker - Overall Rating based on 24 reviews
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Polyester fabric, small fitting
I bought a polyester fabric tank top, but it turned out two sizes too small. It was really scratchy and uncomfortable, so I passed it on to my daughter for her softball practices. It was definitely a disappointing purchase.
Mini chainsaw purchase
I picked up a little chainsaw from this store around 6 months back, figuring it would be handy for my DIY stuff every now and then. But darn it, after just 2 uses, the motor conked out on me. Super annoying, right? So I shot them a message, and to my surprise, they sorted me out with a new one in no time. Hopefully this one holds up better, but at least their customer service was on point.
Recent online purchase
I recently bought something online and it's been a total nightmare. I placed my order six weeks ago and I still haven't gotten anything. Not only that, but this company is terrible at keeping in touch. I've tried reaching out to them a bunch of times and haven't heard anything back. On top of that, their tracking system doesn't even work, so I have no clue where my package is or when I'll get it. I feel like I totally wasted my money and I'm so fed up with this whole thing.
Dress purchase
I was really looking forward to getting this dress, but man, it was a total letdown. The fabric felt super cheap, and the way it fit was just all off. The lining was way too short, which made the whole look just weird.
6 inch saw
I bought a 6-inch saw from this store and it was pretty disappointing. The motor started sparking and smelling like smoke after I only used it a little. I contacted their customer service team with videos and photos of the problem, but they haven't gotten back to me after several tries. It's frustrating to spend money on something that doesn't work and not even hear back from the company.
Chainsaw purchase
I bought a chainsaw from this company, but I haven't heard anything from Customer Service after reaching out multiple times via email. I'm really bummed out about how unprofessional they're being. I don't even want the chainsaw anymore, all I really want is a refund. I wish I had looked at reviews on Trustpilot before buying from them, then maybe I would've known about these problems beforehand.
Hand saw replacement
I had a really good experience with the customer service at this company. My hand saw was giving me problems, but they reached out right away and sent me a new one without any trouble. I would definitely suggest them to anyone else who needs help like this. The only not-so-great thing was that it took them more than 5 days to respond to my email at first. It'd be nice if they had a phone number for faster communication.
Mini chainsaw purchase
I picked up that mini chainsaw like it was the last cold one at a tailgate - it's great for getting into those tough spots in the yard. I was pretty impressed by how much power it had, getting through my overgrown hedge in no time. And when I ran into a problem, their customer service was actually really good - they were helpful, got back to me quickly, and did what they said they would. Can't really ask for more than that, can you?
Saker 4 in 1 Drilling Positioning Ruler
I bought this tool called the Saker 4 in 1 Drilling Positioning Ruler back on March 1st, and it's now March 15th, still no sign of it. I reached out to customer service but didn't hear back until I got an email with tracking info saying it was picked up. But come on, 8-12 days for delivery? Seems a bit much, don't you think?
Awesome Chainsaw
I got this awesome mini chainsaw that can get into tiny spaces regular ones can't touch! I even got one for my buddy as a gift, and he's loving it too. Sadly, mine crapped out on me, but when I hit up customer service, Kaus was on it super fast and sent me a replacement real quick. I'm stoked about the product and how they took care of the problem in a jiffy. Thanks a bunch, Kaus!
Mini chain saw purchase
I bought a mini chainsaw last year and was pretty happy with how it worked. It was a good deal and did a nice job cutting small branches and such. But then, after just four months, it stopped working out of the blue. I got in touch with customer service and was pleasantly surprised by how they handled it. Even though it was just past the warranty, they said they'd replace it without any issues. That kind of customer service is rare these days, and I was really grateful for it.
Auto parts
I bought some car parts from this store recently and overall, I was pretty happy with how everything went down. They got the parts to me pretty fast, which was awesome. But, when I opened up the package, I realized that a couple of pieces were missing from one of the items.
Mini Chainsaw
I recently bought a mini chainsaw from this company on an online marketplace. Sadly, the chain tensioning system messed up after just a short time of using it. The chain kept getting loose and jamming while I was using it. I tried reaching out to customer support multiple times for help, but they kept ignoring my messages. Finally, they said they would send me a replacement part, but I still haven't gotten it. I'm really let down by the lack of customer service and follow-through from this company. I've decided to get a chainsaw from a more reputable brand to avoid any more problems. I'm going to try to return the faulty product under their warranty policy, but I'm not too hopeful about how that will turn out.
Motor replacement
I recently ordered a new motor from this company and I was really impressed with the quality. However, when I received it, I noticed there was an issue with the motor. I reached out to their customer service team and spoke with Kaus, who was super helpful and quick to respond. He sorted everything out and got a replacement sent to me within just 3 days. I was really impressed with how efficiently and professionally they handled the situation. I would definitely recommend their products and services to others.
Chainsaw purchase
I bought a chainsaw online not too long ago and man, it was a pretty smooth experience overall. That little tool has been a game changer for me, saved me a ton of hard work. But when it showed up, there was only one chain instead of two. Contacted the customer service and they hooked it up! Got the missing chain delivered in just four days. They really came through for me.
Mini chainsaw purchase
I just bought a mini chainsaw to help with yard work and couldn't wait to try it out. But after a few weeks, one of the batteries stopped charging. I got in touch with customer service right away and was really happy with how they dealt with it. They sent me a new battery without any hassle and super fast. I was really impressed with how quickly and smoothly they took care of the issue.
Handy tool
I bought this cool tool from the store and it ended up having some problems with the motor crapping out on me pretty quickly. But when I called them up, I was really impressed by how great their customer service was. A guy named Kaus helped me out right away and got a replacement sent out to me. It got to me in just 2 days! Now I'm crossing my fingers that this new one will last longer because this tool is super handy to have around.
Mini Chain Saw purchase
I just got a Mini Chain Saw and it stopped working out of nowhere even though the battery was fully charged. I reached out to customer service at Saker and gave them all the info they needed. The very next day, I got a message from Saker saying they were sending me a replacement. They originally said it could take up to 7-12 days, but I was surprised when it arrived just 2 days later. Customer service at Saker really impressed me with how quick and efficient they were. I was a bit worried after reading some bad reviews, but my experience was excellent. The support I got was not only polite and understanding, but really fast too.
Mini chainsaw for garden jobs
I picked up a mini chainsaw to help out with some light work in the garden, and it ended up being way more handy than I thought. The quality was better than I expected, so now it's my go-to for all sorts of jobs. But, I did have a little trouble with it at one point and had to get in touch with customer service for help.
Saw purchase for gifts
The saw I got from here was really amazing. It was super easy to use and the results were fantastic. I ended up buying two more saws as gifts for my family, and they loved them. The quality and how well the saw worked totally surprised me. It was the perfect gift. The customer service from the staff was top-notch. They really knew their stuff and helped me out with everything I needed. Overall, my experience with this company was excellent and I couldn't be happier.
Review with most votes
A Positive Experience with Sak
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