Savannah's - Overall Rating based on 21 reviews
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Defective sandals
I recently bought a pair of sandals from this store and had a really bad experience. The inner sole started falling off after only a few minutes of wearing them. I contacted the store with pictures of the problem, but they weren't helpful at all. They kept asking for more photos and ended up denying my return request. They said the damage was from too much wear, even though I only wore them for 2 minutes! The best shoe repair service in town said the sandals were defective and couldn't be fixed. I usually buy a lot of shoes, but I won't be shopping at this store again. I recommend buying directly from the manufacturer to get better customer service if you have any issues like mine.
Shoes with credit cards
I tried buying a pair of shoes from this store the other day, and it was so frustrating. I used two different credit cards that I've had forever and used all over the world, but both times the orders got canceled because of some security thing the store has. They told me to use PayPal instead, but I don't have that. And now I have to wait 14 days to get my money back for both of the cancelled orders. It's weird because I've shopped there before with one of the same credit cards and everything was good. This time was just a letdown and a hassle.
Hangisi shoes in wrong box
I bought these super cute Hangisi shoes from a store that was having a big sale. They arrived a few days later in a box that was meant for a completely different type of shoe! On top of that, there was a shady label stuck on with a barcode and some writing. And, when I opened the box, one of the shoes had a strange thread hanging off the buckle. I let the company know and they said I could send them back, but they didn't mention that they had swapped the shoebox because the original was "damaged". Not cool! They even refused to give me a discount on my next purchase. I tried speaking to a manager, but they said they didn't deal with customers. So rude. I'll definitely be shopping for my shoes elsewhere in the future.
Should have checked this site first
Wow, I really wish I had looked at reviews before I bought from that site. The service was absolutely awful. They made it so difficult for me to get a refund. I was really disappointed by the whole experience.
Scuffed designer shoes
I can't believe the nerve of this place! I was so excited to snag a pair of designer shoes on sale, but got a beat-up, scuffed pair that definitely weren't worth it. And to top it off, they turned out to be old and no longer being made, so I couldn't even swap them out. At least the return process was easy, but they should've done more after such a letdown.
Shoes
I bought some shoes at this store recently after checking that they were real from the brand. But, just after wearing them a little bit, I saw that the inside was getting really worn out. I tried reaching out for help, but the customer service was no good - they didn't offer any help at all. So now I'm trying to get this sorted out with someone else. I really recommend not buying from this store because my experience was so bad. Just trust your gut and stay away from this place.
Refund transaction
Can you believe how rude this company is? I ordered something during the holidays, and out of nowhere they cancelled it, saying it was for "security" reasons! They gave me my money back, but took $20 as a "transaction fee." So sneaky. And to make things worse, they suggested I use PayPal for my next purchase. No way, I'll find somewhere else to shop.
Clothing item
I bought a piece of clothing from this store not too long ago, but I had to return it because it didn't fit right. Let me tell you, their return policy is just crazy. They only give you 3 days from when you get the item to sort out a return, which is so not convenient for folks who can't try on stuff right away. And don't even get me started on how frustrating it was to set up the return through email. It took forever - more than a week!
Fence installation
I had to get a fence put up real quick because of a bad wind storm and Savannah's really saved the day! The owner, Dave, was super nice and got me scheduled in just 4 days. His crew came while I was at work and they did an awesome job with the fence - it turned out even better than I had hoped for! Seriously, if you need a fence or any repairs done, Savannah's is the way to go. They're super friendly, professional, and reliable. And on top of that, their prices are way better than any other company I contacted - and I reached out to quite a few! Savannah's cost at least half of what the others were asking for. I'm one satisfied customer and I would definitely recommend them to anyone looking for a fence.
Pair of designer shoes
The customer service at Savannah's was amazing. I bought a pair of designer shoes and they arrived super quickly, in just 2 days. The packaging was really well done and I was so happy with the whole experience.
Wedding shoes
I bought a pair of fancy wedding shoes online, but they didn't fit right so I had to swap for a different size. The customer service was quick to help and told me exactly how to send the shoes back. It did take a little longer than I hoped because they are based in another country, but I did get my new shoes pretty quickly after. The return policy was a little strict, but it makes sense for expensive items like these. Plus, I got a good deal on them since they were on sale. Overall, I had a good experience and would suggest this place to anyone in the market for designer shoes.
Bought shoes, returned due to sizing issue
So, I recently got these super cute shoes that I've been eyeing, but they turned out to be too small. I returned them, but the company actually deducted 10% from my refund for supposedly finding scratches on the soles. It's so frustrating, I know the shoes were completely new. I checked their policy and there was no mention of this happening. They need to resolve this soon or they can forget about me shopping there again. However, at least the shoes came on time and my return was handled fairly fast, so I guess that's a positive.
CL shoes
I recently bought a pair of CL shoes from Savannah's, but I had a pretty bad experience. When I got my order, the shoe box was empty. I contacted their customer service, and they said they would look into it with the carrier, DHL. Unfortunately, I never heard back from them. After a whole year of silence, I reached out again and they offered me a gift card to buy the shoes again, but at a higher price. Even though it was a nice gesture, I had trouble with the gift card links and ended up getting a code for an even higher price than what I originally paid. The lack of communication and the slow response to fix the problem really let me down. I'd recommend being cautious if you're thinking about shopping on their site.
Sandals
I recently purchased a pair of sandals that completely fell apart the first time I wore them. I tried to explain the problem to them, but instead of fixing it, they gave me the runaround and ultimately refused to acknowledge the defect. It was a really disappointing experience and I have no plans to shop there again.
Xmas gift that never arrived
Hey there, so I ordered this awesome Christmas gift from this store, but it never arrived. It was meant to be here by November 24th, but it's nowhere to be found! I'm really disappointed because now I don't have my gift and can't even get my money back to purchase something else. I've sent them like 20 emails, but they just seem to be ignoring me completely. This is seriously the worst service I've ever experienced, I definitely won't be shopping here again!
Purchased two pairs of shoes
I recently bought two pairs of shoes and I was really pleased with how well they were packaged. I'm happy with my purchase overall. The company is located in Sweden, and while my order went smoothly, they are a bit slow to respond to emails and nobody picks up the phone when I call.
Bought some clothes
Oh my gosh, I ordered some adorable clothes online, but they never arrived! I've been waiting for so long and I'm still empty-handed. I'm so frustrated! ?
Fast delivery, perfect product, nicely packaged
I was so happy with how quickly my order arrived and how great the product was! It was way better than I thought it would be, and it was packaged really nicely too. To top it off, I saved some cash with a discount code, which was awesome. I'll definitely be shopping here again!
Recent designer item purchases
I've bought a bunch of designer stuff from this place in the past few months and I gotta say, I'm really impressed with their service and products. The team there was super helpful and quick to respond to all my emails while I was placing my orders. They've got a great selection of designer items and everything got shipped to me really fast. This place is always reliable and I definitely recommend it to anyone looking for high-quality designer goods. Huge shoutout to the team there for being so awesome!
Christian Louboutin heels
I was so happy with my shopping experience at this online store! I decided to treat myself to a pair of Christian Louboutin heels, and I couldn't wait to get them. When they arrived, they were in great shape, but they were a little too big for me. Thankfully, returning them was super easy with no problems at all. I'm really pleased with how everything went down and would totally think about ordering from them again down the line.
Review with most votes
Shoes
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