Shoe Sensation - Overall Rating based on 17 reviews

65% Would buy here again




Featured Reviews

Most relevant positive review

  2024-04-17
Two pairs of shoes
I went to this store and right away someone said hi to me at the door. The person who assisted me...Read on
Jewel Gutmann

Most relevant negative review

  2024-03-25
Tight shoes, poor customer ser
I bought some shoes from this store not too long ago, but they ended up being too small for me. W...Read on
Ellie Kassulke

Review with most votes

  2021-02-24
Bookbag
After paying for bookbag and picking up at our local store, I was wrapping gift and noticed a sal...Read on
Ruth Douglas

Reviews (17)

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    shoes

    I went to the store to buy some new shoes, but it turned out to be a bad experience. It took me a long time to find the shoes I wanted because the employees were too busy chatting with their friends instead of helping customers. I mean, come on, guys, do your job! Nobody even greeted me while I was there. It was disappointing. They need a whole new staff who actually value customers. I won't be returning there for sure - I'd rather make the long drive to the Jonesboro store. Not cool, Shoe Sensation, not cool at all.


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    Two pairs of shoes

    I went to this store and right away someone said hi to me at the door. The person who assisted me was super nice and friendly, they showed me just what I was looking for - they even talked me into getting a second pair, even though I wasn't planning on it! When I inquired about a pair that seemed a little worn, the employee got their manager involved and made sure I got a discount on my purchase. I was really impressed with how affordable the shoes were and they were really great quality too.


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    Shoes

    I just bought something at this store and I have to say, I was pretty impressed. Ordering was easy and hassle-free, which was super convenient for me. The staff was friendly and helpful, making my shopping experience really enjoyable. The prices for the shoes were fair too, especially for the quality. And to top it off, my order was delivered super quickly. Overall, I'm really happy with my experience here and will definitely shop here again in the future.


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    Tight shoes, poor customer service

    I bought some shoes from this store not too long ago, but they ended up being too small for me. When I tried to get help from customer service, I was pretty surprised by how unclear they were. It took a few days to get a response saying I could send the shoes back for a refund. But what they didn't say in the email was that there'd be a restocking fee. It felt like they were trying to pull a fast one on me with that sneaky business move.


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    School shoes for my son

    I just bought my son a pair of school shoes from Shoe Sensation, but man, it's been over a month and still no sign of them. The customer service has been no help at all with keeping me in the loop on what's going on, and that lack of communication is really getting on my nerves. I've heard good things about their stuff, but this whole ordering process has left me feeling pretty let down.


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    Boots and sneakers

    I went to the store the other day to check out some new boots and sneakers. They had such a big selection and everything was so neat and orderly. The salesperson was really nice and knew a lot about the shoes, which made it easy to find exactly what I was looking for. The store had a cool vibe and I had a fun time shopping there.


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    Wide shoes

    After I bought a pair of wide shoes from Shoe Sensation, I was pretty disappointed with how they turned out. I thought they were overpriced, especially considering the quality didn't really stand out compared to cheaper options from other stores. To make matters worse, the shoes didn't fit well, lacked support, and didn't really shape to my foot like I had hoped. It was a letdown, to be honest. And to top it off, I found out that the shoes weren't even made locally, which was surprising because that wasn't made clear when I bought them. After just a week of wearing them, they started slipping and causing even more discomfort.


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    Recent shoe purchase

    My experience at this store was really good. They had a lot of shoes to pick from and the staff was super helpful and knew their stuff. The store layout made it easy to find what I was looking for. Checking out was quick and easy, and I was happy with the quality of the shoes I bought.


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    Deceptive refund

    I just bought some shoes at Shoe Sensation in Paragould the other day. Spent over $100 on them, but had to take them back within 2 hours. Well, when I checked my account, turns out they not only didn't refund me but actually charged me again for the shoes! Now I'm out more than $200 with nothing to wear. The store won't own up to their mess-up and insists they only charged me once, but I know what I saw. This whole situation is just not cool and really ticks me off.


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    Prom shoes purchase

    I went to the store the other day to get some shoes for prom, but they didn't have my size. The salesperson was nice and said they could order a different size for me. When the shoes arrived at my house, they turned out to be the same size I had sent back. It was really irritating because I had asked for a different size. All in all, I'm not happy with how everything turned out and the service wasn't up to par.


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    Shoes returned due to wear in a short period

    I bought some shoes at Shoe Sensation, but I had to take them back after only wearing them for a little bit. When I went to return them, they said they wouldn't take them back because they had been worn outside, even though it was only for a day. The manager didn't even check my receipt to see that I had just bought the shoes three days ago. I was pretty bummed and annoyed by their strict return policy.


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    Shoes for husband

    I just bought my husband a new pair of shoes from this company, and I have to say, I was really impressed with how great the service was. Ordering was super easy and fast, and the shoes got to us in just three days. The customer service folks knew their stuff and were super friendly, which made the whole thing a breeze. I was so happy with my purchase that I told my son about it, and he also had a good time ordering two pairs for himself. All in all, I'm really happy with the service and prices at this company.


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    Two pairs of shoes for my grandsons

    I got two pairs of shoes for my grandkids and I really like them a lot. The whole process of ordering was easy, the prices were amazing, and the delivery was quick. The packaging was really good and I'm totally happy with what I got. Definitely gonna order from them again.


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    Visited Beaver Dam, WI store

    I went to the Shoe Sensation store in Beaver Dam, WI not too long ago and gotta say, the service there was top-notch. The staff really knew their stuff and made sure I found what I was looking for. Even though I didn't catch their names, I wanted to give a shoutout for their help. I ended up buying something and now I'm just excited for it to arrive.


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    Memory foam work shoes

    I bought a pair of memory foam work shoes from Shoe Sensation recently, and I have to say I am really disappointed with the quality. After just 6 weeks, holes started showing up on the soles, causing blisters on my feet. The leather coating is already coming off, which is just not acceptable. When I tried to return them, I was hit with a crazy 30-day return policy that says I can't wear the shoes outside. Like, seriously? Who buys shoes and doesn't wear them outside? These were my work shoes for the office, so the only time they were outside was from my car to the building. I can't believe they wouldn't take them back because of this rule. It's so frustrating. Needless to say, I won't be buying shoes from Shoe Sensation again, and I'll definitely be warning everyone I know about my bad experience.


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    New Balance

    Shoe Sensation is the best! Great product and customer service is unmatched. Thank you, Daniel, for all of your help. What a great way to start my day.


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    Bookbag

    After paying for bookbag and picking up at our local store, I was wrapping gift and noticed a sale price. I sent an email with my complaint. The company took time to explain how that happened, offered a coupon for 20% off my next order and today I received a partial refund for amount overpaid! Thank you shoe sensation! You went above and beyond, and I appreciate it! Thank you Daniel!