Sourcemore - Overall Rating based on 20 reviews
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Affordable prices
I recently bought some stuff from Sourcemore and was happy with the good prices. But I gotta say, I was kinda bummed about how slow their customer service took to get back to me about an issue I had. It felt like forever before they sorted it out, which was pretty irritating. Luckily, my orders did eventually show up, even though it did take a while. I also noticed that they don't have a huge variety of products in stock, especially the new stuff takes forever to come in. They should think about adding more shipping options to help customers out more since right now the choices are kinda limited compared to other websites. All in all, my experience was okay, but they could definitely work on being quicker with customer service and getting more products in stock.
Late shipment, poor customer service, untrustworthy tracking
I was really let down by my time at this store. I ordered something thinking it would come pretty quickly, but it took way longer than they said it would. My order actually took over two weeks to get to me. The customer service was terrible - instead of admitting they messed up, they kept making excuses and lying to me. Even when they gave me a tracking number, I wasn't sure if my order would actually arrive. It was just a really annoying and untrustworthy experience all around.
Pre-ordered two mods, poor customer service
I ordered two mods from this company, and I'm honestly so disappointed in the customer service. One of the mods came out a week ago, but it still hasn't been shipped. When I asked about it, one of their employees let slip that it hasn't even been ordered yet. I've never had such a bad experience with customer service from a Chinese company before, and I can't believe they're still operating. I would definitely recommend looking for products somewhere else.
New tank purchase
I recently got a new tank from this place and it is really awesome! My old tank had a leak, but they quickly sent me a replacement. Their customer service is top-notch.
Smok stick v8 kit
I bought the Smok stick v8 kit from that store, but after I paid there was no confirmation or order email. When I tried to log into my account on their website, I kept getting error messages saying my information was wrong. I even emailed their customer service twice, but still haven't heard back.
my new vape coils
I recently purchased some awesome vape coils from this website and I just have to say, they are amazing! I was thrilled with how quickly my order arrived and everything was exactly what I was looking for. The team did a fantastic job, so a huge thumbs up to them!
Zlide tank purchase
This was my first time ordering from Sourcemore and let me tell you, the experience was actually pretty good. I was after some Zlide tanks with a bigger capacity and found them at a decent price on their website. Even though I saw some bad reviews, I took a leap of faith and placed my order. I placed my order on July 7th and got the tanks delivered all the way to the UK by July 20th. The tracking updates kept me in the loop, and the prices were competitive. Overall, I was quite impressed with their service and I wouldn't hesitate to order from Sourcemore again.
Unbeatable prices and fantastic customer service
I gotta say, I don't get why some folks on the internet are bummed out, 'cause Sourcemore is straight-up awesome! Their prices can't be beat, and their customer service is seriously top-notch. I've got nothing but good things to say about this company. My order showed up in under 10 days, which totally blew me away. Dealing with a company like this, where everything goes off without a hitch, is a dream. I'd definitely buy from Sourcemore again in a heartbeat.
Tank purchase
I just got a tank from Sourcemore and it was leaking. I contacted their customer service, and they were super fast to respond and offered to replace it. They went above and beyond by letting me pick a different tank of equal value. I was really impressed by their top-notch customer service and how quickly they took care of my problem.
Sub ohm tank and coils
I got myself a new sub ohm tank and a couple of coils for only $23.44 with the delivery included. Can you believe it only took 5 working days to arrive, and that even included a weekend? This was the third time I've ordered from them and everything has gone super smoothly every time.
Quick and smooth purchase process
My experience buying from this company was really great. I ordered on the 10th and got my stuff on the 15th, right on time. The item matched up with what was on the website, and the tracking info was spot on. Plus, the price was good and I scored a better deal than other online stores. I was totally happy with the whole buying experience.
Vaporesso XROS 2 Kit (Sakura Pink)
I recently bought a new vape, the Vaporesso XROS 2 Kit in Sakura Pink, from a website I hadn't used before. I was a little worried because of the mixed reviews on TrustPilot, but they had the color I wanted at a good price, so I went for it. It took a week for the color to be restocked, and there were some tracking number problems, but it finally arrived after 20 days. The product was legit, shipping was pretty quick for international, customer service was helpful, and no payment issues. Prices were great, just wish there wasn't a delivery fee.
Limited model purchase, 2 weeks China to Canada
I was pleasantly surprised by how quickly my ePacket shipment to Canada arrived - just 2 weeks! I managed to get my hands on a limited model that's no longer being made, and I got it at a great price. If you're worried about making secure payments when shopping from international sellers, I suggest using Paypal or a prepaid credit card for some peace of mind.
Mod kit
Hey everyone, just wanted to share my experience with this website. I was a bit hesitant at first because of some negative reviews, but the prices were too good to pass up. Surprisingly, my order came in only 12 days, much quicker than other sites I've used before. I opted for an item from the 24hr shipping category and true to their word, it was shipped out within 24hrs. The item arrived in perfect condition and I could track it the entire way. I know people usually only write reviews when they have a bad time, but I wanted to give credit where it's due. Ordering from here should be smooth sailing for the most part. Big thanks to Sourcemore for exceeding my expectations!
Lost package, issue with refund
My experience with this company was not good. I had a package go missing, and when I asked for a refund, I ended up losing $30 due to a change in the foreign exchange rate. The shipping cost was crazy expensive at almost $100CAD, and they chose to use economy couriers, which just made things more frustrating. To top it off, another order got lost, so I had to dispute the charge with my visa to get all my money back.
Vape accessories
I ordered some vape accessories from this website and at first had a positive experience because they had a lot of different products and good prices. But then, when PayPal no longer allowed vape transactions, I had to put my card info in directly at checkout. Sadly, this led to some sketchy attempts to use my credit card for over $1,000. Thankfully, my credit card only had a limit of $500, so those attempts didn't go through. It's pretty worrying that this happened right after my first order on Sourcemore, and it's making me wonder about how secure their website really is. I recommend that others be careful and think about using a different payment method if buying from this site.
E-commerce purchase from overseas
I just bought something online from a store overseas, and I gotta say, their website was pretty impressive. They had a huge selection of stuff at reasonable prices. My package showed up in about a week, just like they said it would. All in all, I'm happy with how everything went down and I'll definitely think about shopping there again in the future.
Authentic vaping hardware
If you're in the market for some legit vaping gear that won't break the bank, Sourcemore is where it's at. They've got a bunch of options to choose from and their prices are on point. I recently snagged some stuff from them and I gotta say, the quality was top-notch. The shipping fees were fair, especially when you compare them to other places in the good ol' US of A. My order was taken care of fast and made it all the way to Ohio in just about a week and a half. Seriously, if you're after some affordable vaping gear that's the real deal, definitely check out Sourcemore.
Quick and affordable purchase
After checking out some reviews, I thought I'd give this site a shot because of their great prices. I was really happy with how everything went. There was a small issue with the delivery notification, but the customer service team fixed it super fast and made sure I was good to go. It seems like there was just a little mix-up with the carrier, but they got it all straightened out in the end. The prices were awesome and I got my order in no time. I'm thinking about sticking around and being a regular customer after this great experience.
Slow shipping
I ordered my stuff like a month ago and I still haven't gotten it! Can you believe it? I even shelled out extra for that fast shipping, but my package has been stuck in shipping limbo for weeks now with zero updates. Every time I hit up the company to ask what's up, they just say to chill and wait a bit longer. It's seriously driving me crazy how they're keeping me in the dark like this. How come everyone else seems to be getting their orders on time and mine is just MIA? I appreciate the customer service peeps trying to help out, but their lack of a solid reason for the holdup is a bummer. I was kinda hoping for quicker service, especially since I paid more for that sped-up shipping.
Review with most votes
Slow shipping
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