tarte cosmetics - Overall Rating based on 22 reviews
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Sensitive skin safe cosmetics
In my experience, this company really goes the extra mile to make sure their customers are happy. They make sure to use high-quality ingredients and have amazing customer service. One time I had a small problem with an order, and they quickly sent me a replacement without any issues. I like that they stand by their products and are quick to fix any problems that come up.<br><br>As someone with sensitive skin, I'm always careful about what products I use. I've been using their makeup for a while now and have never had any reactions or irritation. The colors they offer are gorgeous, natural, and they last a long time, which is perfect for my everyday makeup routine. I can confidently say that their products are gentle on my skin and give me a flawless look.
Eyeshadow Palette
I just bought this eyeshadow palette from a makeup company and it's been a total letdown. My daughter ordered it like more than a month ago but we still haven't gotten it. We tried reaching out to customer service a bunch of times but they haven't been any help at all. The tracking numbers they gave us don't even work, so now we're getting our credit card company involved to get our money back. It's been super annoying and left me with a bad feeling about the whole thing.
Fake makeup
I was really excited to get some new makeup and decided to use a discount code, but then out of nowhere shipping costs popped up! I was like, what the heck?! I ended up not ordering because of that sneaky move. Then I tried again with another discount and the same thing happened! It's not right to deceive people like that, tarte cosmetics. You guys need to fix this!
Eyeshadow palette
I've had the worst experience ever! I ordered an eyeshadow palette, and get this, it got "lost in transit" two different times! Can you believe that? They claimed it never even left their warehouse. I mean, seriously? They mentioned they couldn't send a replacement internationally, so I had to place a new order. Thankfully, they matched the price to what I paid initially, but it's just so frustrating. They tried to blame it on my address, but I'm pretty sure the issue is on their end. I'm super annoyed and definitely won't be making any more purchases from them.
Pore-minimizing foundation stick
I recently bought a pore-minimizing foundation stick from this cosmetics brand. But man, I was so let down because it actually made my pores stand out more instead of minimizing them. I contacted customer service to get a return label, and they just hit me with the news that they don't do returns or exchanges for international orders. That lack of customer support really left me feeling annoyed and unhappy with this brand.
Various makeup products
I went to the cosmetics store and I really liked all the different makeup products they had. It was a nice atmosphere in the store, and the staff was super helpful in helping me pick out the right stuff for me. I loved how they paid attention to the packaging and presentation of the makeup, it made buying things feel fancy and special.
Sculpt tape contour
I bought the sculpt tape contour from the cosmetics store, but I was disappointed because it arrived used and not in the condition I expected. I've tried reaching out to customer service through email and live chat, but I haven't heard back from them. It's frustrating not being able to get in touch, especially since I'm in the UK.
Makeup order
Oh my gosh, I was really looking forward to getting my makeup order in the mail. Unfortunately, there was a mix-up with my address on PayPal, so my package got sent to the wrong location. I was freaking out a bit, but after reaching out to the makeup company, they were so understanding and offered to send me a new package without any hesitation. I felt bad because it was my mistake, but their customer service was seriously top-notch!
Maracuja juicy lip
I bought the Maracuja juicy lip product and I was really let down. It cost $20, so I thought it would be a good amount but there was hardly anything in there. And then when I tried to use it, it stopped coming out halfway through. I had to dig it out, which is gross. It felt like I was just paying for the packaging, not the actual product. I won't be buying from this company again and I'm going to tell other people about it.
Mystery Charge
I was really looking forward to getting my mystery makeup package in the mail, but then I found out I was charged $98 for items I didn't even select! When I tried to get a refund, they told me they couldn't because I'm in Canada. And get this - they claimed they couldn't even find the order in their system, even though they managed to charge me and ship out the products! The customer service rep was completely dismissive and rude. I feel so scammed, ugh!
Damaged item received
I just bought something from this brand and got a damaged item. But man, the customer service team was so helpful and gave me a refund super fast. They don't do exchanges or replacements for international customers, but they took care of my problem right away. I was really happy with how efficient and professional their customer service was.
Mystery makeup bag
If you're thinking about taking a chance on a mystery makeup bag from this brand, I would seriously reconsider. The products themselves might be good, but the whole experience is seriously lacking. It's like rolling the dice, but the stakes are higher. The customer service is absolutely awful. It seems like a total scam with empty promises and misleading advertisements. You spend your money hoping for a fun surprise, only to be let down. And the delivery process? It's a disaster. Did they pick my order blindfolded or are they just terrible at counting? Are they purposefully holding back the goodies they promised in their promotions? Not even a simple sorry to make up for all the frustration. Watch out for the sneaky tricks of this beauty brand.
clay eyeshadow palettes, Maneater palette, Sweet Tarte Cravings palette, fake away waterline eyeliner
Girl, let me tell you about Tarte cosmetics. They are seriously so hit or miss, like it's frustrating sometimes! I tried out their clay eyeshadow palettes and I was expecting them to be amazing, but they were a total letdown. Barely any pigment, no staying power, just a complete flop. I had to return those babies ASAP.
But then, I gave the Maneater palette a shot and it was like a whole new world! The colors are so vibrant and creamy, they apply like a dream, super pigmented, minimal fallout, and they have all the finishes I could ever ask for. And don't even get me started on the Sweet Tarte Cravings palette, it's seriously perfection!
Oh, and let's talk about their fake awake waterline eyeliner. It's my holy grail for looking alive after a wild night out. The peachy cream shade is just magic, it works wonders!Matte primer, high performance naturals
I became interested in this brand initially because they said they used natural ingredients in their products. But when I got the matte primer I bought, it didn't meet my expectations. It felt really "siliconey," which made me doubt if it was really natural. When I checked the list of ingredients, I found dimethicone, a synthetic compound that could cause skin breakouts. I was pretty disappointed because it seemed like they were just pretending to be natural, which is called greenwashing. I felt like the brand's marketing was misleading, so I don't think I would buy from them again.
Lost order, refund issue
This was actually my second time ordering from this company, and I'm kind of bummed because once again, my order got lost during shipping. I placed the order on February 2nd, and up to now, the tracking info only said it made it past customs. When I talked to customer service about it, they told me that my order was lost in transit and that they'll give me a refund. But after reading some reviews, I'm starting to get nervous that I won't ever see that money again. All in all, it's been a letdown and I definitely won't be ordering from them in the future.
Water-based makeup purchase gone wrong
I made the mistake of listening to the chat suggestions when buying water-based makeup, and man, it was a total disaster. I spent $39.00 on the product, but when it came, it was terrible. The color was all wrong, and when I asked for a new one, it became a long back-and-forth email conversation. After 15 emails, still no replacement or refund, and now I'm out $39.00.
Long shipping times but amazing customer service
Shipping took forever, I mean seriously forever. But when my palette arrived broken, they were so quick to help me out. They gave me a refund, a discount code, and even honored the original price.
Makeup serum foundation
Oh my gosh, this makeup serum foundation is seriously like magic in a bottle! I'm 12 years old and my skin is super dry, but this stuff totally saved my face. It's so lightweight and it makes my skin look amazing, like completely flawless. My friends keep asking me what's my secret, and I'm just like, "It's all about this makeup serum, girl!" I can't imagine my life without it now, it's like my holy grail product.
Shape Tape concealer and Amazonian Clay blush
I just got the Shape Tape concealer and Amazonian Clay blush from this brand, and let me tell you, I'm really impressed. The concealer covers like a dream and just melts into my skin. The blush is perfect for giving me that natural rosy glow that lasts all day. I love that this brand uses good-for-you ingredients and is cruelty-free. Plus, the packaging looks so pretty!
Makeup purchase
Let me tell you about my recent order. I was so excited to receive my new makeup items, but when the package finally arrived, some products were missing! It was such a bummer. But I have to say, the customer service team was amazing and sent out replacements right away. Props to them! Despite the missing items, the products are really great, especially the foundation. It's seriously like magic. One thing I would suggest to the company is maybe using less flashy packaging to prevent any more missing items during shipping. Just a friendly suggestion.
Review with most votes
Positive Experience with Tarte
As a client of Tarte Cosmetics, I have had a consistently positive experience with the brand. Their website is easy to navigate and offers a wide variety of products, from makeu... Read onBy: Kennedi Boyle