All reviews of Craig
Review about: American Residential Warranty
Kitchen faucet warranty coverage
Just had to get my kitchen faucet fixed because it was leaking. I thought my premier warranty would cover it, but turns out it doesn't include faucet repairs. I wasn't told about this when I signed up, so I was pretty bummed when they said they wouldn't cover it. Lesson learned - always read the fine print!
Review about: Hotelplanner
Quick and sweet service
I just got off the phone with someone from the package center and man, they were awesome. Super nice, polite, and knew their stuff. They totally brightened my day with their warmth and friendliness. Ali is seriously the greatest phone rep around!
Review about: CSD
Online purchase with inquiry about dustbag and box
I recently bought something online and had a question about how it was packaged. I messaged their customer service team on Instagram and was pleasantly surprised by how quick and helpful assistant David was. Then I called the Marylebone store and the sales assistant, who had an Australian accent, went out of their way to make sure my item would come with a LV dustbag. Overall, I'm really happy with the service I got and liked that the store has competitive prices. It's nice to find a secondhand store that not only has good stuff but also treats customers well. I'll definitely be shopping there again.
Review about: Rev
Quick and efficient delivery
I just bought something from this company and I have to say, I was super impressed with how the delivery went down. The package got to me right on time and I was kept in the loop the whole way through. The delivery folks, Pola and Raza, were really polite and on top of things. I gotta give them props for their awesome service and you can bet I'll be coming back for more in the future.
Review about: Beau coup
Chapstick and mints order
I was really let down by this company. I ordered chapstick and mints, and asked for them to be put together, but when I got my package, I found out that I got the wrong labels and the stuff wasn't even assembled. I tried contacting customer service a bunch of times to fix things, but all I got was more waiting and broken promises. It took forever for them to admit they messed up and give me my money back. The whole thing was a huge headache and not at all professional.
Review about: State Line Tack
Horse supplies purchase
I've been shopping at this store for a while now, buying horse supplies for years without any issues. But man, my recent experience with them was a major letdown. They dropped the ball on communication big time, letting me order stuff that was on backorder without giving me a heads up. And don't even get me started on the shipping delays with no explanation. When I called to double-check if they had everything in stock, they said yes, but turns out one item was on backorder and it held up my whole order. I had to haul butt over an hour away to grab what I needed before the bad weather rolled in. And you know what really ticked me off? No sincere apology or any sort of compensation for their mess-up. That was it for me. Trust broken, done deal. Not gonna be doing business with them again.
Review about: Fashion Eyewear
Sunglasses purchase
I just bought a new pair of sunglasses from this eyewear store and I gotta say, I was really impressed with the whole experience. Ordering was easy and I got my sunglasses without any problems. They were exactly what I wanted and the price was good. I have no complaints and would definitely tell others to check out this place if they need nice sunglasses.
Review about: LogoMaker
Business card design purchase
I just bought a business card design from this service, but I was kind of let down. I paid for both sides to be designed, but I only got the front side that I could download. I tried reaching out to customer service via the email in the FAQs, but got no response. All in all, my experience with this service was pretty disappointing.
Review about: 7shifts
Time off request issue
It's been a couple of months now and I'm still not getting any notifications when staff ask for time off or swap shifts. Every time I ask about it, they keep saying they're working on fixing it. I mainly use the scheduling feature, which is pretty cool. However, the price increased a lot recently, so now I'm thinking about switching to something else.
Review about: Pond5
Sound effects for my project
I just got some sound effects for my project and man, they're top-notch! I found the best 'Audience Applause' and 'Audience Ambience' files that really took my project to the next level. People don't always think about background sounds, but Pond5's collection has so many options to choose from, it's pretty impressive.
Review about: Big Apple Collectibles
Funko Pop!
Ordered over $100 worth of merchandise over 3 years ago. Ship dates kept getting pushed back and then they sent an email in February stating they are closing down and no orders are going out. We are all left with no orders and no legal recourse since CC companies will only open disputes for orders less than 90 days old!
Review about: Sears PartsDirect
Dishwasher part
I placed order on Sept 1, 2020. Their website indicated it was on back order, but typically ships within two weeks. I began receiving notifications that it was still back ordered. After waiting one month, I called customer service and the representative informed me that their records showed I had received the part but it was damaged and they were waiting for me to return it for exchange. I hadn’t received anything, and the representative was able to see that the order number and customer information related to this issue wasn’t even close to mine. They informed me that unfortunately because of this “unfortunate processing error” my order was essentially taken out of the queue, and I would’ve received my part if this hadn’t happened. They apologized and said they put me back in line. I asked if I was going to be given expedited processing or anything and they politely said they would do what they could. I called back two weeks ago and was again told the part is on back order. After I didn’t accept the usual apology and “we’ll send an email with the status” answer, the representative said they would contact the vendor and see when I should expect the part. I waited on hold and then was told by the first of November. I called this morning and was once again, given an apology, and then shockingly, given 3 options. 1 being cancel my order today. 2, continue to wait. 3, Cancel but leave order open and I would be billed if the part ever does become available. I am completely shocked at how poorly this has been handled and how little interest, ownership, or urgency to resolve this by anyone I have spoken to. Two months waiting for a part I could’ve gotten from several other suppliers, if I was aware that it wasn’t going to come, and the expectations were incorrect; besides the fact I apparently missed my opportunity to get the part because of their processing error. If this is considered acceptable customer service by their company I have made my last purchase and am going to communicate my experience as a warning to as many people I can to avoid this same experience!
Review about: Lemonade
Renter's Insurance
THIS IS NOT INSURANCE!
This is scam designed to help you fool your landlord into thinking you actually have renter's insurance, but it's not worth the paper it's NOT written on (everything is digital).
It will satisfy your landlord but that is all. Do not expect to file a claim and getting it paid.
You will waste hours of your time filing the claim. Then they will jerk you around for weeks. And finally, they will reject your claim on some b.s. fine print.
How is this even legal?He's lying. He works for AIG, found him on LinkedIn. Lemonade is an industry disruptor so people like him get all worked up because it threatens their financial well being. He works for a shameful company. AIG helped facilitate the housing market crash & wouldn't even be here if they didn't get a bailout from the US TAXPAYER!
Craig is a Lemonade Stand Inspector. Did you get a new DENIED ink stamp? I can't believe you keep it in a holster on your belt! Craig came here to deny claims and drink beer, looks like he's out of beer!
What and where is the fine print? What happened?