Alex and Alexa Reviews

: 6
100% Would buy here again

Most relevant positive review

  2024-03-17
Gift shopping for kids
I've been buying gifts for my kids from this website and I have to say, I'm really impr...Read on
Hackett

Review with most votes

  2023-11-15
My order was shipped using a n
The stuff I ordered was pretty sweet, but the delivery service really dropped the ball. They ship...Read on
Elmo

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    Gift shopping for kids

    I've been buying gifts for my kids from this website and I have to say, I'm really impressed with all the options they have. They offer a wide range of products from popular and not-so-well-known brands, which is great for finding special and unique gifts for my 3-year-old. I've noticed that things tend to sell out pretty quickly, so I always make sure to jump on something I like. The website is easy to use and it's simple to find exactly what I need by browsing through the different categories. Tracking my shipments has been super easy too, so I always know where my orders are. The customer service has been amazing, always quick to answer any questions or address any concerns I have. Overall, my shopping experience on this website has been really positive and I plan to keep coming back for more.


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    Large Orders of Kids Clothing

    I've been ordering a lot of kids' clothes from this website for a while now, and I've always had a great experience. The shipping is super fast to the USA, and I always go for the cheapest option. They always ship out my orders within 24 hours and I get them within 3 days, which is awesome. The quality of the clothes is really nice, and I appreciate that they have environmentally friendly brands like FUB, Mainio, Molo, Mini Rodini, and Hust&Claire. I have a bunch of kids, and this company always has all sizes in stock, which is super convenient. Returns are easy with their 30-day policy, and their customer service is top-notch - they usually get back to me within 24 hours. Overall, I've had a great experience and will definitely keep buying from this website with no hesitation.


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    Great products, disappointing delivery experience

    I was really happy with all the stuff this store had to offer - they had great products and good quality. But, I was let down by the delivery. UPS said they dropped off my package at a pick-up spot and showed proof of delivery. The spot says they never got it, and when we asked UPS, they couldn't find it either. But, gotta give credit to the customer service team at the store - they handled it well. In the end, Alexandalexa did their job, but UPS didn't quite come through.


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    Sale clothes

    When there's a sale, Alex and Alexa have some really awesome clothes to buy. I made an order, but it took a whole week to arrive. I couldn't wait to get my stuff, but it just never showed up. When I finally called to check on it, they told me there was a glitch in the system and my order was lost for good. I was so disappointed about that.


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    My order was shipped using a not so great courier service

    The stuff I ordered was pretty sweet, but the delivery service really dropped the ball. They shipped it to some random address way out of my area. Thankfully, the person who received it was kind enough to bring it over to me. I don't think I'll be shopping on this site again unless they give the choice of a different delivery service.


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    Fantastic quality, appalling delivery experience

    The kids' clothes from this online store are really great - I've always been happy with what I've bought. But, the delivery part is a whole different story. Using UPS for deliveries is a total mess. They just drop off my packages at my door without even trying to let me know they're there. It's pretty nerve-wracking to have expensive stuff sitting out there for hours. If they don't fix this delivery problem soon, they're gonna lose customers, no matter how awesome their stuff is.


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