AtomStack Reviews
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Laser engraver purchase
I just bought a laser engraver from this company, and I have to say, I am beyond happy with both the product and the service. The quality of the laser is top-notch and it's perfect for what I need. Plus, they really took care in packing it for delivery, and it got to Austria super quickly. But the best part was the amazing customer service I got from the staff. They were quick to answer any questions or concerns I had, and they always found a solution. I have to give a huge shoutout to Catherine, who really went above and beyond to make sure I had a great experience. Her personal touch and dedication were so awesome. If only all customer service could be this amazing.
Refurbished A20 Pro laser
So, I bought this laser online, right? And when it showed up, it was a hot mess! They sent me this tiny laser that didn't even fit, and it was missing the screen and other stuff. The box looked like it had been through a war or something! I mean, what were they doing in their refurbishment area?! But I reached out to customer service, and they totally came through with a new machine in a flash. After that, everything was smooth sailing!
International order with clear communication
The company had a few hiccups getting my order shipped from their warehouse overseas, but they did a good job of keeping me in the loop and giving me options to sort things out. They mentioned there might be import taxes to consider, but they promised to make up for it by lowering the price a bit. Luckily, they were able to get everything sent out from the first warehouse, which really took a load off my mind.
My first online order
I was really anxious about ordering online for the first time, but the customer service was so great! I had a bunch of questions and the lady who helped me was super patient and friendly. She really made me feel at ease and guided me through everything. I was thrilled with how everything turned out and I'll definitely be placing another order in the future.
AtomStack X20 Pro with extensions, IKIER K1 Pro Max, Rotator, Roller
IKIER K1 Pro Max with extensions, Rotator, Roller.
Awesome products
I really enjoy shopping here because everything always works and the people are super friendly and helpful. I've been a customer for a while now and I have never been disappointed. You should definitely give them a try!
X7 pro atomstack
X7pro has some flaws to the machine. You get the machines and put it together, the laser mechanisms comes already installed. The part thatvwas installed from the company was backwards so that caused issues. I contacted them and we fixed it. Now i notice the cuts are crooked. I checked the belts and nuts. Then intook the level and checked the frame and the bar the laser is on because it looked a little crooked (the part they installed) i reached out and they do not seem to want to help me resolve this issue. 2 weeks later and im still getting the run around. I recommend buying elsewhere.
Review with most votes
X7 pro atomstack
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