Bershka72 reviews
This score is based on 72 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Nice delivery
Jacket even better in person, delivery was super fast and customer service called me back — very pleased, recommend.
Marked delivered, then relief
I was sure it was lost — tracking said delivered but nothing showed up. After a quick call support located it and arranged pickup; that's the moment I relaxed, honestly.
Marked delivered, then a weird save
I saw the 'delivered' update in the app at work, no pickup note. I told a neighbor to check — surprise, she had it tucked behind the plants. Odd.
Wrong Order
Never arrived, really disappointed. I ordered a pair of pants six months ago and paid 700 NOK. No delivery, no reply from support. Kinda annoyed. Don't recommend yet.
Odd price on the gift
I first saw these online and bought them as Christmas gifts (friend suggested). Nice feel, wrapped already, but then the box showed $20.99 — I paid $59.99.
Bought on a dare
Started skeptical — half joke buying from them; promised delivery for weeks, then canceled after 14 days. Support was useless, learned my lesson, sigh.
Marked delivered, not in hand
I bought this grinder for my morning coffee routine — it’s solid when I finally used it, but tracking said delivered and I never got the box, still poking support.
Delivered notice, no package
I got the "delivered" notice, yet nothing at my door. Customer support tried to help and delivery company is slow. Not ideal, but they respond and seem to care.
Solid same-day delivery
Been happy enough — arrived the day planned, just later than they said. I really needed it for a move, so timing mattered; overall not perfect but it did the job.
Worth the wait
I started using it that scheduled day; it came a little late, but when the parcel was intact and unpacking was easy I knew I was satisfied — surprised.
Halfway through the try-on
Mid-try-on I laughed — I was really unsure before buying, after some bad experiences with other brands, but the fit surprised me, fabric felt way better than photos and the whole ordering process was smooth.
Nice jacket, flaky checkout
Ordered a jacket. Felt good in hand, soft fabric, fits a bit roomy. Payment kept failing though, order canceled twice. Support ghosted me, chat closed. Wish they answered — otherwise overall decent item.
Cute style, flimsy fabric
Love the look, but honestly the quality is disappointing. I wear their pieces all the time for work and weekends. After two washes some items fall apart. I still buy a few things, but careful with basics.
Late-summer chuckle
Got an email on a gray morning saying my sandals were finally ready. I chuckled. Not ideal timing for summer, but picking them up felt like a win. Would order again, maybe earlier.
Left in lobby, ugh
Walked in and saw the "delivered" ping in the app — kinda excited, didn't know they left it in the lobby. I had told a friend to watch for it, but it was sitting there. Product itself is really fine for now.
Late summer slip-ons
I hesitated before ordering in August — worried they'd arrive too late. They finally showed up for fall, but I wear them indoors daily; comfy enough, slightly loose, not perfect but still useful.
Two-day surprise
the site lists stuff that's not in stock, which is annoying. Otherwise pretty solid, honestly.
Fast but a little glitchy
I got my order in two days, which honestly saved my morning routine - super quick. I was annoyed the site showed stuff the store didn't have, but aside from that it works and I'm pretty happy, really.
Empty box surprise
I got home to what looked like an empty box on the doorstep — I refused it, then called. At first the rep was slow and dismissive, I was ready to rage, but they eventually sorted a refund after two follow-ups. Not great, but okay.
That moment it clicked
I ordered pants, got the wrong size and a tiny hole, so I was ready to grumble. Customer support was chill and sent a replacement fast — when the new pair actually fit and felt decent, I relaxed. Not perfect, tiny snag still there, but satisfied.
About Bershka
Fashion is speaking louder than voices, especially when you talk about young people about fashion. Fashion has gone beyond putting on some clothes to cover nakedness, 21st-century fashion is about boldness, self-discovery, being outstanding, and wearing what you feel comfortable in whether as a slim, average, or plus size individual.
Considering the new definition and meaning attached to fashion, fashion firms have tried to cue into this new trend of fashion providing client's clothes they feel comfortable standing out in. One of these fashion firms is Bershka. Because one must try to find out what customers are saying about a company's product and services, we have therefore made it possible for you to read independent customer reviews about Bershka on US-Reviews.
About Bershka
Bershka was established in 1998 as a new signature of the Spanish group Inditex. The firm claims that it presents itself as a reference point for fashion targeting the increasingly demanding public and, in just 2 years, Bershka argues to have consolidated its brand image in 100 shops.
Bershka alleges that they have more than 1000 stores in over 70 markets, with acclaimed sales that represent 9% of the total revenue for the whole group. Bershka contends that its public is characterized by adventurous young people, who are aware of the latest trends and are interested in music, social networks, and new technologies.
Bershka furthermore professes that it is the brand for younger people, and always caters to the interests and needs of the public. Bershka maintains that it has separate spaces intended for the various product lines that they offer. The company argues that their shops are distinguished throughout the world by their strategic location and well-detailed architecture and that their establishments are converted into spacious trend-setting showcases with a carefully thought-through image extending from the windows to the arrangement of the goods inside.
Through its business model, Bershka contends that they aim to help the sustainable development of society and the environment with which it interacts as they lay hand on the fact that commitment to the environment is included in the Corporate Responsibility policy of the Inditex group. The group also opined that they are developing an 'eco-efficient shop management model, by integrating sustainability and efficiency criteria, which will allow for a reduction in energy consumption of 20%. This management model according to them proposes measures in all processes, from designing the store, installing lighting, heating, or cooling systems, to the possible recycling of furniture-efficient
Products and Services of Bershka
Bershka boasts of products like clothes which come in categories of t-shirt and tops, shirts, sweaters and cardigans, sweatshirts and hoodies, and twin sets. The firm also offers shoes that come in the categories of trainers and ankle boots. Bershka also offers other clothing accessories like bags, belts, and socks.
Bershka accepts payment for their products through payment platforms like Visa, MasterCard, PayPal, or American express. Customers can reach them on their social media handles as they argued to be active on Facebook, Twitter, Instagram, and other social media platforms. Bershka claims that they do home delivery within 5-7 working days and offer a 30-day return policy service in case the customer is not happy with the delivery he or she got against what he or she ordered.
Compliments, Complaints, and Tips for Bershka
We call on people who have shopped with Bershka to honestly write about their shopping experiences with the company. Kindly tell us about their customer service efficiency, how durable are their products, and do they honor their 30-day return policy? Kindly also write about the swiftness of their home delivery. This feedback is needed as it will help the company know where they are doing well and where they need to improve to serve humanity better. We would love to hear from you soon.
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Last update: December 2025
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Review with most votes
A Satisfied Customer's Review
I have been a customer of Bershka for a few years now and I have to say that I am thoroughly impressed with their online shopping experience. The website is easy to navigate, wi... Read onBy: Samir Cormier