Love, Bonito - Overall Rating based on 21 reviews

67% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-17
Gold member benefits
Being a gold member when shopping is great! I really enjoy how speedy the room service is – it�...Read on
Winnifred

Most relevant negative review

  2024-03-02
High quality outfits, reasonab
I used to really love this brand and always told my friends and family to check it out because th...Read on
Maud

Review with most votes

  2022-04-23
Dresses and Pants
I wish I did more research on this company before I placed an order on their website. My order to...Read on
Denise

Reviews (21)

  (9)

 (3)

  (7)

  (2)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Gold member benefits

    Being a gold member when shopping is great! I really enjoy how speedy the room service is – it's like magic! Also, everything in the store is so organized and they always have new designs to look at. Shopping here is always a fun experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Slow shipping experience

    I was so bummed out by how slow my order arrived from this online store. It took a whole week just for them to ship it out after I placed it. That's just not cool, especially with how fast things usually move in online shopping these days. And don't even get me started on the delivery - it took over a month each time! That's just way too long to wait for something you've already paid for. It really makes me wonder if they know what they're doing over there. Other companies seem to have no problem getting stuff to me quickly, so why can't they? The shipping from Singapore to my place was just way too slow, it makes me wonder where their warehouse even is. Overall, I was really let down by the whole experience and I definitely won't be shopping with them again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Incorrect Delivery

    I recently ordered something online, but I received the wrong package. I reached out to them, but they're refusing to refund me or send the correct item until the other person returns the package. This whole situation isn't fair because it's not my fault! I just want my money back!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    First-time purchase

    I was really disappointed with my experience shopping at this online store. My first order took forever to arrive, which was a big pain. On top of that, I wasn't happy with the return policy or the customer service - they made me pay extra for returns! And I didn't like that I couldn't get a straight answer about size info. I probably won't be shopping here again, it just wasn't worth it.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Super cool clothes

    Oh my gosh, I was just blown away by how amazing the clothes were! They were super trendy and stylish, and I totally felt like a fashion icon when I tried them on. I can't wait to show them off to all my friends!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online shopping experience

    My experience with Love, Bonito has been a bit up and down. I wasn't a fan of their retail store because I felt like the options were limited and the customer service wasn't great. But when I tried out their online store, it was a different story. They have way more choices online and the exchange process is super easy and fast. It definitely made me feel more at ease shopping on their website.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Sizing inconsistency

    I just wanted to share my recent experience with a product I bought. I had some issues with the sizing, but the customer service from this brand totally saved the day. Even though the item was on sale, they really went out of their way to fix things and make sure I was happy with my purchase. I have to give a big thank you to Angie, who was amazing and made everything super easy. It's really nice to see a company that actually cares about their customers. Major props to them!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Friendly team, efficient service, stylish designs

    I had a great time at the store. The people working there were super nice and helpful. They fixed any problems I had right away and were really upbeat about it. The clothes were super stylish, and the stuff I bought was top-notch. All in all, it was a really good shopping trip.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Petite clothing purchase

    I absolutely adore the quality and fit of Love, Bonito's petite clothes! They're so well-made, and the material is way thicker than I thought, which is awesome. Just be sure to double-check the sizing since it can be a bit inconsistent. Their customer service has been fantastic whenever I've had questions or issues with an item. I really hope they decide to open a store in California soon!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Stylish and good quality clothing items

    As someone who's bought stuff from this site a bunch of times, I can tell you for sure that it's super easy to use. The shipping and returns are simple, but just a heads up - you gotta pay for returns. They lay it all out for you on the site though, so you just gotta do your homework. I've loved everything I've bought, but you gotta make sure you check out the descriptions and reviews to make sure you get the right size. The clothes are top-notch quality and look really good too. And the prices are pretty fair, so all in all, shopping here is definitely worth it.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Returns procedure and store credit

    I had to deal with their returns recently, and it was a total nightmare. It was way too complicated and took way too much time, especially for no reason in today's world. To make matters worse, they only give store credit for returns, which is not cool at all. Customers shouldn't have to go through all that, especially when the clothes are just so-so.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Red dress purchase

    I really like the stylish clothes and high-quality products, but sometimes the sizes can be a little off. The customer service is great though, they always have good recommendations for sizing and returns are simple. The delivery time is fair, it's about the same as Zara.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    High quality outfits, reasonable price

    I used to really love this brand and always told my friends and family to check it out because they had nice clothes at good prices. But, my last purchase was a letdown. The sizes were wrong and the fabric felt cheap and scratchy. I got the order just before a work trip, so I couldn't even return the items when I saw how bad they were.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Satisfied and Happy

    I just went shopping at this store and I gotta say, I'm really happy with how everything turned out. They had the exact styles I was looking for, the clothes were super high quality, and everything I got fit me just right. I'll definitely be coming back to shop here again in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Return policy, long wait

    I was so disappointed with my time at that store. The return policy was a pain to figure out and ended up costing me more than I anticipated. Most other places give you your money back for returns, but this store only gives you store credit. That's not what I wanted, I just wanted my money back. Dealing with the whole return situation just made me feel annoyed and unhappy with how my shopping trip turned out.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    3 apparels

    Recently, I went to a clothing store at Waterway Point and bought three things for myself. When I was at the cashier with my kids, this staff member named Iry came up to us and told my kids to move away from the counter in a really rude way. She had a bad attitude and her facial expressions made everything worse. I've been a loyal customer of this store for a long time, so I was really shocked by how unprofessional Iry was. It's sad to see this kind of behavior from a store that I've liked for so many years.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Clothing purchase, fabric, design, tag issue

    I've been shopping with this brand for a while now and I gotta say, I'm really diggin' the quality of their clothes. The fabric they use is top-notch and the styles are always on point and super flattering. But, there's just one little thing that bugs me - those tags on the clothes are kinda rough. I've got sensitive skin, so they tend to scratch me and it's pretty annoying. I always gotta cut 'em off, which is a bit of a pain. Hopefully, the brand takes notice and steps up the tag quality in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Thoughtfully designed, quality material, well-tailored pieces

    I recently bought some items from your store and I just wanted to say how impressed I am with the thoughtful design, quality materials, and amazing tailoring of everything I got. The attention to detail and craftsmanship is really top-notch. I can tell a lot of effort went into making these beautiful clothes. Thanks for creating such great products!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent shopping experience

    My recent shopping trip to Love, Bonito didn't quite hit the mark for me. I used to be a big fan, but lately, the prices seem to have gone up without much improvement in the designs or quality. I've found comparable stuff at other stores for less money. That being said, I still have a couple of really good pieces from Love, Bonito that I still wear all the time. I just don't find myself shopping there as often as I used to.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    dress

    The package never arrived