Olight - Overall Rating based on 20 reviews
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Recent online purchase
I saw a cool offer, so I went to check out the website. Gotta admit, I was pretty let down by how the site looked and worked. It was hard to find my way around, and I ran into some problems when I was trying to see what they had for sale. Plus, none of the stuff I wanted was okay to use in the UK, which was a big bummer. So, I'll be shopping somewhere else from now on.
Flashlight, shipping delay
I was really excited when I first bought a flashlight from this company, but things went downhill fast after that. Ordering was easy and they took my payment quickly, but the service I got was not great. The customer service people were not helpful or professional at all, which made me really frustrated. And to top it off, my order took forever to ship. I was so disappointed by the whole experience that I won't be buying anything else from them in the future.
Olight flashlight fix
Yeah, so I've had these two flashlights forever, but all of a sudden they just stopped working. I decided to send them back and you won't believe it - they sent me two brand new flashlights without any issues or questions. Their service was super cool and now they've got a customer for life in me!
Stellar product quality
Olight's customer service took so long to get back to me, they blamed it on a super long holiday in China. Finally, they said they'd swap out the bad batteries I messed with. Even though it was annoying to wait, I ended up being thankful for them fixing the problem and giving me new batteries for free.
New Array 2S Headlamp
I was pretty disappointed with the new Array 2S Headlamp I bought from the store. When I got it, it turned out to not be new like they said it was - it was already opened and used. They sent me a replacement that was also not sealed, and I found the lens cover underneath the headlamp instead of attached how it should be. It's strange that they call these new when they're back-ordered until the end of the year. My whole experience with this product and their customer service has made me really unsure about this company.
Missing item in my order
I bought this really awesome flashlight, but when my package came, it was missing one thing! I've been trying to reach out to them, but they're not responding at all. It's like they disappeared into thin air! Luckily, I paid with PayPal, so at least I'll be able to get my money back.
Flashlights
Oh my gosh, I was super pumped to get these cool flashlights online, but then the website was all like, "nope, can't check out!" It was seriously annoying! And to top it off, now they're hitting me with double charges and spam emails! Ugh, it's driving me crazy!
Compact flashlight
I recently bought a little flashlight and it's been amazing. It's sturdy and small, so I can bring it with me everywhere. I've used it for all kinds of things and it always works really well. The light is bright and focused, so it's great for inside or outside. It might not be perfect for everyone, but if you like gear that's top notch, this flashlight is a must-have.
Olighght S2R BATON II
My experience with customer service was amazing. My Olighght S2R BATON II stopped working, but when I contacted the company, I got a quick response. Ellie from the Customer Service team was super helpful and guided me through everything. Even though I made mistakes, they gave me a brand new replacement, which was way better than I expected. The professionalism and support I got were really top-notch.
Flashlight purchase
In the past, I've had some problems with this company's customer service and slow shipping. But I gotta admit, things are looking up. I had a faulty item lately and their customer service really stepped up to help me get a replacement. The shipping is also way faster now, which is a major improvement. The website still has a few bugs, but it gets the job done. If you're having trouble reaching them by email, I suggest giving their live chat a try. Overall, I think it's worth giving them another shot.
Defective Marauder 2 light
I bought a Marauder 2 flashlight from your online store not too long ago, and sadly, it came defective. I tried reaching out to your customer service team a bunch of times in different ways, but all I got back was a generic response after waiting for two weeks. Now, I'm dealing with all these unnecessary obstacles just to get a replacement for a $300 product.
Flashlights
I bought a bunch of flashlights from this company when they were on sale, but one of them didn't work. I tried to get it replaced, but the customer service team gave me a hard time and came up with a bunch of excuses. They even tried to say it was my fault the flashlight wasn't working. Dealing with them was so frustrating and left me really disappointed. And to top it off, the replacement batteries they sent didn't fix the issue, so now I'm stuck with a flashlight that doesn't work.
Ordered light, returned it, got refund 3 months later
I got this really awesome light, but it was just okay. When I had to return it, it took forever to get my money back. It seriously took from November until March of the next year to get my refund, which feels like forever, especially for a kid like me. The light worked fine and all, but waiting so long for my money made me really mad. I decided I'm not gonna order from them again because of that. Also, I found out their lights are made in China, and I don't want to support that. So overall, it was just not a fun experience.
Flash sale purchase
I just bought something from a flash sale, and I gotta say, it was a great experience. The stuff I got was exactly like how they described it on the website, and ordering it was super easy. They delivered my order really quickly, and they kept me updated the whole time. I'm really happy with everything, and I'd definitely shop there again.
Baton Pro3 flashlight
I recently got the Baton Pro3 flashlight, and let me tell you, it really impressed me! The first one I had worked great, but I ended up losing it. No worries though, I didn't even think twice about ordering another one because I was so happy with how well it worked. The second one showed up quickly and I had no problems at all ordering it online. Yeah, it's a bit pricey, but I don't mind paying more for something that's top-notch quality and super durable. I love how easy it is to charge the flashlight, and it definitely lives up to its tough reputation. All in all, it does exactly what it's supposed to do, and I couldn't be happier with my purchase.
My new flashlight
I recently bought a new flashlight but it ended up being a total disappointment. It wasn't as bright as they claimed it would be and it didn't fit properly. I shared my experience on Facebook, but then they went ahead and blocked me! Can you believe that? Just goes to show, you can't trust everything you see online.
Flashlight purchase
I had a pretty bad time trying to check out on the website. It was a pain because when I tried to use Paypal, the system froze and ended up canceling my order. This caused a temporary charge on my credit card, but it was refunded when the payment didn't go through. So, I had to start all over with my regular credit card. Now, I'm just hoping my order actually goes through this time. Even though I had those issues, I still think the flashlights are really good quality - I've bought them from other places before.
Flashlight purchase
The website was such a mess, it felt like trying to figure out a Rubik's cube with my eyes closed. I couldn't find what I was looking for, and when I did manage to order something, half of it was missing. And don't even get me started on customer service - it's like they disappear into thin air. I'd rather pay extra for American products from companies that actually give a darn about their customers.
Flashlight purchase for everyday carry
As someone who really loves flashlights, I've tried a bunch of different brands to find the perfect everyday carry light. But none of them have matched up to the value, durability, and performance that I've found with this brand. In my opinion, they make the best flashlight for everyday use. Despite some bad press about a few incidents with their lights, I can honestly say they've made big improvements to make their products safer. I use their lights every day with no problems, and they always work great. If you need a reliable, high-quality flashlight for everyday use, I definitely recommend giving them a shot. I've personally collected several of their different models because I'm so impressed with their products. For those new to their brand, I suggest starting with the Warrior Mini 2, a fantastic everyday carry pocket light that's small, dependable, and easy to use. It really stands out in their lineup.
High-Quality Products and Great Service
I have been a client of Olight for several years now and I have to say that I am extremely satisfied with their products and services. The quality of their flashlights and headlamps is outstanding and they have a wide range of options to choose from, making it easy to find the perfect one for my needs.
I also appreciate the convenience of being able to shop online with them. Their website is easy to navigate and they have a user-friendly interface that makes it easy to find what I'm looking for. Their customer service team is also very helpful and responsive, answering any questions I have in a timely manner.
Overall, I have had a great experience with Olight and I highly recommend them to anyone in need of a high-quality flashlight or headlamp.
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