Poshmark36 reviews
This score is based on 36 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.OROS Solarcore insulated vest
This vest was advertised in good used condition. Upon receiving it, you could feel the Solarcore (closed cell foam) had completely deteriorated and broken apart into crumbles and clumps. It has lost all insulating value and is now worthless. I attempted to return and they keep asking for photos. I explain I cannot take photos of the inside of the vest, but you can feel it plainly, and they keep sending the same email asking for photos of the problem. Obviously their customer service is run by a bot and there are no people reading the messages. There is no phone number, and their FB page just tells you to go to the support (bot) page. Filing through Paypal to get my money back and return this item. Thank goodness I used paypal since Poshmark will not protect you. This is my third item I have had issues with, and all three times I had problems. Will find a different site, go back to ebay for future purchases. ZERO customer support on Poshmark
Poshmark Seller
Problems as a seller:
1 - There is NO such thing as seller service from the company. Answers to questions are pre-written and it is impossible to get anyone to respond a specific issue.
Example: I had a sale for an expensive item $1800 - prior to shipping (which is prepaid and at the time it was required to send via USPS Priority via a Poshmark provided label). I emailed and asked what my item was insured for and if not the full price, how could I get additional insurance. The response: Each case is handled differently and we as social team don't have the specifics on how these cases are handled, however, as long as you use the provided Poshmark shipping label, Poshmark can work with USPS for any lost in transit or damaged in transit items.
My response: Please transfer my inquiry to the proper department to give me an answer ... What department would that be?
After that Crickets .. never responded again to any further requests.
Over this Christmas season I sold an item that ended up having a minor problem that initially the buyer wanted to return the item and that was approved by Poshmark. No problem - however the next day the buyer decided to keep the item and not return it. Poshmark policy is to give the buyer 2 to 4 days to return the item via the prepaid USPS label. It has now been over 10 days and my requests that Poshmark give me my sales money was met with ' we decided to give the buyer more time so we will payout after a few more days. HUH? Your policy doesn't state that ... They are now ghosting all my requests for information. Meanwhile, I am out $260 ...
My advice is to be extremely wary of Poshmark - and truthfully, I am no longer going to be selling high ticket items on their site. Not a good way to treat a 5 star seller Poshmark.Shoes purchase
I just bought a pair of shoes on Poshmark, but it's been five days and the seller still hasn't shipped them. I sent an email asking about the order, but got no reply. When I reached out to Poshmark support, they just told me to be patient and give the seller more time. But by day 10, still no shoes, and I started to think maybe the seller wasn't legit. I ended up asking for a refund, but they told me to hold on and wait to see if the shoes would ever show up. It was really frustrating and disappointing dealing with this whole situation.
Recent purchase of clothing
I bought some clothes from this website recently, but the return process was not good. The description of the items was wrong, and I had a hard time sending them back. The company's return policy is not easy to use, and they made it really hard for me to return the clothes. It was so annoying that I just kept the clothes instead of dealing with the return.
Cute pink dress
I picked up this really cute pink dress from Poshmark and it looked so nice! But the seller wasn't great. They didn't respond to any of my questions and didn't even acknowledge my offer. And when I tried to follow up, they just went on ahead and blocked me! That's not cool at all.
Scamming sellers
Watch out for scammers pretending to be buyers on this platform. I kept getting hit up by folks trying to pull a fast one on me when all I was doing was trying to sell my stuff. They'd act like they were keen on buying, ask for my digits, and push to pay with a check. These scammers are way too slick with their tricks, for sure not a one-off deal. I ended up shutting down my account 'cause it was just a hassle dealing with these shady characters.
Clothing
I messed up by not checking reviews before buying stuff on Poshmark, and man, do I wish I had! The app is easy to use and the prices are usually lower than other sites, but the sellers are a whole different story. Some of them vanish after you buy something, and the rest won't even bother answering your questions. And let's not even talk about how long it takes to get a refund if you change your mind - waiting 11 days is just too much!
Lilly dress, women's size 10 mislabeled as a girl's size
I bought a dress on Poshmark thinking it was a women's size 10, but it turned out to be a girl's size 10. I sent pictures and measurements, even using guides from the Lilly website to prove the size was off, but my case got closed and I couldn't return it. I'm really disappointed and frustrated with how Poshmark handled the situation.
Incorrect sizing issues
I've gotta say, I'm really annoyed with the whole sizing situation I've been dealing with on Poshmark. I ordered a 2X but got items labeled as XXL. It's happened in my last five purchases, and it's just really frustrating. Trying to sort it out with Poshmark support has been a complete headache. It feels like they care more about making money than making sure their customers are happy.
Clothing item
I had a great time shopping on Poshmark. It was easy to place my order, and the item I got was just like the description and the right size. I really liked that I could confirm receiving the item before the seller got paid, making sure I was happy with my purchase before it was all done. The shipping was pretty quick, and I got my order on time. All in all, I had a good shopping experience on Poshmark and would definitely think about using it again.
Shoes purchase
My experience buying shoes on Poshmark was such a letdown. I came across this amazing pair of shoes and didn't hesitate to order them. Sadly, after I made the purchase, I never got any confirmation or tracking details. I tried reaching out to customer service a few times, but they were no help at all and didn't solve the issue. It just made me feel like I wasted both my time and money.
Shoes in the wrong color
In my experience, getting something in the wrong color is definitely a good reason to ask for your money back. I had this happen to me on Poshmark not too long ago, and the customer service person said no to my refund because they thought color was subjective. I didn't get it, that response just made me confused and mad. I think when you order something and it shows up in a different color than what was advertised, that's a mistake on the seller's part. Customer service should listen to valid complaints to keep customers happy and trusting them.
J Crew jacket
My first purchase on Poshmark was a disaster. I got a J Crew jacket I already have two of, so I thought I was good to go. But the jacket I got was completely different. It was way too short, making me think it was an old model, a new one, or just a cheaper version. I contacted the seller about swapping it out for something else to make things right, but they never even responded. I was so frustrated, I tried reaching out to Poshmark support for help, but that just made things worse. They wanted more photos in perfect lighting without any wrinkles - all while I was stuck at work and had no one to help me take pictures. The jacket finally showed up all crumpled in a flimsy envelope inside another envelope, covered in wrinkles. The whole thing was a mess and now I'm done with Poshmark. Go with Ebay or Amazon for better customer service and save yourself the trouble.
Selling an item on the platform
I just sold something on this platform and boy, did I run into a big problem. So I sent the item to the buyer, right? And then out of nowhere, my account got locked up. Now I can't get to the money for the thing I sold. I've been trying to get in touch with customer service by email, but they haven't gotten back to me at all. And to top it off, there's no phone support. This whole situation has me feeling super frustrated and like I can't do anything about it.
Selling my items
I joined Poshmark to sell some stuff, and they said I'd get my cash in a few days. But it's been almost two weeks and I still haven't seen a cent. I've tried contacting customer service a bunch of times, but crickets. And now they went and shut down my account. I'm so irritated and feel like I got played, with $400 of mine still MIA. Thinking about how many others they've done this to is just upsetting.
Designer suit with belt
As a Poshmark buyer, I recently bought a designer suit with a matching belt. The suit I got was damaged and the belt was not in the package. I tried to get help from Poshmark, but I haven't been able to resolve this issue or get any compensation for the messed up order. Dealing with this has been super disappointing and frustrating because Poshmark isn't helping out. Just a heads up, be careful when buying on Poshmark because it looks like both buyers and sellers aren't being held accountable for their actions.
Lipstick Purchase
I just bought a lipstick on Poshmark and I'm really bummed about it. The quality is terrible - it's obviously a fake. The lipstick is all dried up and doesn't even go on my lips smoothly. I thought I was getting the real deal, but it's pretty clear that it's not. I should have checked the reviews before buying it. I tried to get a refund, but it doesn't seem like it's gonna happen. Long story short, I won't be shopping on Poshmark anymore.
Sandals purchase
I bought some sandals on this website recently, but they were too stretched out and my feet kept sliding out. When I reached out to customer service to return them, they wouldn't give me a refund. This isn't the first time I've had problems with this seller. before, they've only gave store credit for their mistakes. The way they handle things and their customer service is not good at all. I recommend staying away from this platform.
Setting up a seller account
I've been selling stuff online for a really long time, over 20 years, including on eBay for 24 years. Lately, I wanted to try out selling on Poshmark to reach more buyers. But man, setting up my seller account on Poshmark has been a real pain. I keep getting error messages every time I try to create my account. I even tried deleting my account and starting over, but that just gave me even more errors. It's been super frustrating.
Deceptive seller practices
Once you see that label has been made and you receive the "shipped" notification, make sure to check the USPS tracking number. If they don't have it within a few days, then it's probably a sketchy seller. Don't waste time waiting for Poshmark to handle it, just contact your payment method right away to get your refund. And if what you receive turns out to be garbage or faulty, don't be afraid to speak up and ask for your money back. It's important not to let these sellers scam us. So always remember, if you're unsure, speak up!
About Poshmark
Are you in search of an online fashion marketplace? Did you recently declutter your wardrobe and will like to have access to an online marketplace where you can trade it? Do you want to shop fashionable clothing and accessories from a social commerce marketplace that offers a wide collection of products? If you gave an affirmative nod, then read on. Poshmark is one such online marketplace for fashion wear and accessories. But are their policies favorable to both buyers and sellers? Do they charge sellers for selling on their platform? Can clients have access to a wide range of fashion items on their platform? Do they have a good track record? considering our answers might be laced with biases, it is highly suggested you consider reading honest reviews of Poshmark dropped here before patronizing them.
About Poshmark
Poshmark is one such social e-commerce marketplace for fashion where clients can buy, sell and share their personal style. It was founded by Manish Chandra in 2011. It is headquartered in Redwood City, California. Poshmark is backed by such investment firms as Menlo Ventures, Mayfield, GGV Capital, Inventus Capital, Temasek, Uncork Capital, Shea Ventures, Union Grove Venture Partners, and AngelList.
How to start selling on Poshmark for beginners
Product and services of Poshmark
Poshmark offers such products as women, men & kids clothing, handbags, shoes, jewelry & accessories, makeup and more. They offer order and shipping assistance to clients.
Compliments, complaints, and tips for Poshmark
Kindly share your experience with Poshmark’s personnel attendants. Where they dedicated and well-grounded as the company claimed? Do you have tips on how the company can improve its service delivery? Your feedback will be highly appreciated.
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Categories Poshmark
Online Shop | Fashion | Personal care | Merchandise
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Last update: January 2026
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Review with most votes
A User Review
I have been using Poshmark as a seller and buyer for the past few years and overall, I have had a positive experience with the company. The platform is user-friendly and easy to... Read onBy: Katelynn Cummings