Poshmark - Overall Rating based on 34 reviews
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Shoes purchase
I just bought a pair of shoes on Poshmark, but it's been five days and the seller still hasn't shipped them. I sent an email asking about the order, but got no reply. When I reached out to Poshmark support, they just told me to be patient and give the seller more time. But by day 10, still no shoes, and I started to think maybe the seller wasn't legit. I ended up asking for a refund, but they told me to hold on and wait to see if the shoes would ever show up. It was really frustrating and disappointing dealing with this whole situation.
Recent purchase of clothing
I bought some clothes from this website recently, but the return process was not good. The description of the items was wrong, and I had a hard time sending them back. The company's return policy is not easy to use, and they made it really hard for me to return the clothes. It was so annoying that I just kept the clothes instead of dealing with the return.
Cute pink dress
I picked up this really cute pink dress from Poshmark and it looked so nice! But the seller wasn't great. They didn't respond to any of my questions and didn't even acknowledge my offer. And when I tried to follow up, they just went on ahead and blocked me! That's not cool at all.
Scamming sellers
Watch out for scammers pretending to be buyers on this platform. I kept getting hit up by folks trying to pull a fast one on me when all I was doing was trying to sell my stuff. They'd act like they were keen on buying, ask for my digits, and push to pay with a check. These scammers are way too slick with their tricks, for sure not a one-off deal. I ended up shutting down my account 'cause it was just a hassle dealing with these shady characters.
Clothing
I messed up by not checking reviews before buying stuff on Poshmark, and man, do I wish I had! The app is easy to use and the prices are usually lower than other sites, but the sellers are a whole different story. Some of them vanish after you buy something, and the rest won't even bother answering your questions. And let's not even talk about how long it takes to get a refund if you change your mind - waiting 11 days is just too much!
Lilly dress, women's size 10 mislabeled as a girl's size
I bought a dress on Poshmark thinking it was a women's size 10, but it turned out to be a girl's size 10. I sent pictures and measurements, even using guides from the Lilly website to prove the size was off, but my case got closed and I couldn't return it. I'm really disappointed and frustrated with how Poshmark handled the situation.
Incorrect sizing issues
I've gotta say, I'm really annoyed with the whole sizing situation I've been dealing with on Poshmark. I ordered a 2X but got items labeled as XXL. It's happened in my last five purchases, and it's just really frustrating. Trying to sort it out with Poshmark support has been a complete headache. It feels like they care more about making money than making sure their customers are happy.
Clothing item
I had a great time shopping on Poshmark. It was easy to place my order, and the item I got was just like the description and the right size. I really liked that I could confirm receiving the item before the seller got paid, making sure I was happy with my purchase before it was all done. The shipping was pretty quick, and I got my order on time. All in all, I had a good shopping experience on Poshmark and would definitely think about using it again.
Shoes purchase
My experience buying shoes on Poshmark was such a letdown. I came across this amazing pair of shoes and didn't hesitate to order them. Sadly, after I made the purchase, I never got any confirmation or tracking details. I tried reaching out to customer service a few times, but they were no help at all and didn't solve the issue. It just made me feel like I wasted both my time and money.
Shoes in the wrong color
In my experience, getting something in the wrong color is definitely a good reason to ask for your money back. I had this happen to me on Poshmark not too long ago, and the customer service person said no to my refund because they thought color was subjective. I didn't get it, that response just made me confused and mad. I think when you order something and it shows up in a different color than what was advertised, that's a mistake on the seller's part. Customer service should listen to valid complaints to keep customers happy and trusting them.
J Crew jacket
My first purchase on Poshmark was a disaster. I got a J Crew jacket I already have two of, so I thought I was good to go. But the jacket I got was completely different. It was way too short, making me think it was an old model, a new one, or just a cheaper version. I contacted the seller about swapping it out for something else to make things right, but they never even responded. I was so frustrated, I tried reaching out to Poshmark support for help, but that just made things worse. They wanted more photos in perfect lighting without any wrinkles - all while I was stuck at work and had no one to help me take pictures. The jacket finally showed up all crumpled in a flimsy envelope inside another envelope, covered in wrinkles. The whole thing was a mess and now I'm done with Poshmark. Go with Ebay or Amazon for better customer service and save yourself the trouble.
Selling an item on the platform
I just sold something on this platform and boy, did I run into a big problem. So I sent the item to the buyer, right? And then out of nowhere, my account got locked up. Now I can't get to the money for the thing I sold. I've been trying to get in touch with customer service by email, but they haven't gotten back to me at all. And to top it off, there's no phone support. This whole situation has me feeling super frustrated and like I can't do anything about it.
Selling my items
I joined Poshmark to sell some stuff, and they said I'd get my cash in a few days. But it's been almost two weeks and I still haven't seen a cent. I've tried contacting customer service a bunch of times, but crickets. And now they went and shut down my account. I'm so irritated and feel like I got played, with $400 of mine still MIA. Thinking about how many others they've done this to is just upsetting.
Designer suit with belt
As a Poshmark buyer, I recently bought a designer suit with a matching belt. The suit I got was damaged and the belt was not in the package. I tried to get help from Poshmark, but I haven't been able to resolve this issue or get any compensation for the messed up order. Dealing with this has been super disappointing and frustrating because Poshmark isn't helping out. Just a heads up, be careful when buying on Poshmark because it looks like both buyers and sellers aren't being held accountable for their actions.
Lipstick Purchase
I just bought a lipstick on Poshmark and I'm really bummed about it. The quality is terrible - it's obviously a fake. The lipstick is all dried up and doesn't even go on my lips smoothly. I thought I was getting the real deal, but it's pretty clear that it's not. I should have checked the reviews before buying it. I tried to get a refund, but it doesn't seem like it's gonna happen. Long story short, I won't be shopping on Poshmark anymore.
Sandals purchase
I bought some sandals on this website recently, but they were too stretched out and my feet kept sliding out. When I reached out to customer service to return them, they wouldn't give me a refund. This isn't the first time I've had problems with this seller. before, they've only gave store credit for their mistakes. The way they handle things and their customer service is not good at all. I recommend staying away from this platform.
Setting up a seller account
I've been selling stuff online for a really long time, over 20 years, including on eBay for 24 years. Lately, I wanted to try out selling on Poshmark to reach more buyers. But man, setting up my seller account on Poshmark has been a real pain. I keep getting error messages every time I try to create my account. I even tried deleting my account and starting over, but that just gave me even more errors. It's been super frustrating.
Deceptive seller practices
Once you see that label has been made and you receive the "shipped" notification, make sure to check the USPS tracking number. If they don't have it within a few days, then it's probably a sketchy seller. Don't waste time waiting for Poshmark to handle it, just contact your payment method right away to get your refund. And if what you receive turns out to be garbage or faulty, don't be afraid to speak up and ask for your money back. It's important not to let these sellers scam us. So always remember, if you're unsure, speak up!
Three skirts from different Poshmark sellers
I've been using Poshmark a lot and I've been having some issues with a few sellers lately. The first one didn't even send me the skirt I bought and ignored all my messages. When I tried reaching out to customer service, they told me different things on how to cancel the order, which was pretty confusing. It was annoying having to wait 8 whole days before finally being able to cancel, especially since the seller wasn't even responding. Canceling the order ended up taking longer than I thought, but at least I did end up getting my money back.
Designer blazer purchase
I recently bought a designer blazer on Poshmark, thinking it was black, but it turned out to be navy when it arrived. The seller wouldn't let me return it, so I had to bring it up to Poshmark. Even after showing them lots of photos of the color difference, Poshmark sided with the seller, saying I should have double-checked the color before buying. As someone who shops online a lot, I'm shocked by how the seller and Poshmark didn't take responsibility for this mistake. Selling something that's not as described is a big deal, and I believe they should both own up to it. I've shopped on eBay and the RealReal for years and never had this kind of problem. I'm definitely avoiding that seller in the future and will think twice before buying from Poshmark again.
Review with most votes
A User Review
I have been using Poshmark as a seller and buyer for the past few years and overall, I have had a positive experience with the company. The platform is user-friendly and easy to... Read onBy: Katelynn Cummings