Sun and Ski Sports - Overall Rating based on 23 reviews
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Two-day shipping failure
I just bought something online and chose two-day shipping because I really needed it fast. They sent me an order confirmation and tracking info right away, but then I didn't hear anything from the shipping company. The item didn't arrive on time, so I had to ask for a refund, which was a pain. I ended up going to a bigger online store to get what I needed right away. It seems like smaller companies like this one might have a hard time keeping up with the big internet sellers when it comes to speed and efficiency.
Ski equipment purchase
My experience at Sun and Ski Sports was awesome. I got some new ski gear from them and was really impressed with how helpful and knowledgeable their staff was. Even though there was a small delay in shipping that wasn't their fault, the customer service team was super quick to fix the problem and make sure my order got to me on time. The staff was friendly, attentive, and really knew their stuff about the products, giving me great advice on picking the right equipment for me. Thanks to their expertise and attention to detail, I felt really good about my purchase.
Snowboarding gear purchase
I recently bought some snowboarding gear online, and I'm pretty bummed out because I only got one out of the four things I ordered. Dealing with customer service hasn't been great either - I still haven't gotten any answers or help with the missing items. It's really frustrating and disappointing how they haven't been keeping me in the loop or following up. I wouldn't recommend buying from this store online.
Ski gear
I went to Sun and Ski Sports to pick up some ski gear and it was seriously awesome! The employees there were super nice and helpful. They helped me find all the stuff I needed and made sure I was totally happy with my purchase. I really appreciated the great customer service and I will definitely be going back to that store again.
Rodeo Denim Hey Dudes at a discounted price
I've been on the hunt for some Rodeo Denim Hey Dudes for a while now, always keeping an eye out for a good deal. Just recently, I stumbled upon Sun and Ski Sports selling them for half the price of other stores. The price was too good to pass up, even with shipping costs thrown in. And let me tell you, the delivery was quick - I got my shoes in a flash. If you're looking for some killer deals on trendy shoes like the Rodeo Denim Hey Dudes, definitely give Sun and Ski Sports a browse.
New road bike purchase
I recently got a new road bike at Sun and Ski, and it was so cool and awesome! The folks there were super nice and really helped me out, especially Mandy, Caris, and Aidan. They made sure I was happy with my purchase and even threw in some extra stuff! Aidan, the bike technician, was really knowledgeable and helped me set up my bike just right. All in all, it was the best bike buying experience I've ever had!
Bike purchase for 10-year old
The folks at the bike shop were super helpful when we had to bring back our kid's bike a couple times. Even though we had to come back twice in one week, they were cool about it and recommended we have our kid ride it outside to make sure it was a good fit. Their customer service was top-notch and now we're definitely sticking with them for all our biking needs.
Replacement fin for 2013 irocker sup model
I had to get a new fin for my 2013 irocker sup board because the original one wasn't available from the brand. I took a risk on this replacement fin and it paid off big time. Ordering was easy and the company did a great job keeping me in the loop the whole way. When the fin finally showed up, it fit my board perfectly. I'm super happy with my purchase and the excellent service I received.
Bike purchase with great finance options
My time at Sun and Ski Sports was really good. I found the perfect bike with some awesome finance options that will save me from paying interest. The staff there was super helpful and made sure I had a great customer experience while buying my bike. The only issue I ran into was when my bike arrived from their TN store missing the SRAM AXS battery charger. I got in touch with them and they were really sorry about the mistake. They promised to send the charger to me right away. I'm looking forward to getting it soon. Despite this little hiccup, I'm happy with my purchase and the service I got.
Two coolers
I just wanted to let you know that I bought two coolers from your store. One of them was in great condition, but the other one arrived all scratched up and damaged. The box even looked like it had been opened and retaped before it got to me. I was pretty bummed because I was really looking forward to getting some top-notch coolers and having a smooth shipping experience.
Comfortable shoes at great price
My time at this store was amazing! I came across a pair of shoes that were not only super comfy but also reasonably priced. The people working there were so nice and really helped me find the perfect size and style. I totally suggest this store to anyone wanting good quality stuff without breaking the bank.
The North Face Men's Summit Series Superior Wind Jacket in a rare color
I just picked up The North Face Men's Summit Series Superior Wind Jacket in a cool LED Yellow color from Sun and Ski Sports, and let me tell you, I couldn't be happier with how everything turned out. I had been searching high and low for this jacket in that exact color, so you can imagine my relief when I found it in stock at Sun and Ski Sports. Ordering it was a breeze, and I was shocked at how quickly it arrived. It actually came earlier than I thought, and was exactly what I was expecting. The jacket was legit, top-notch quality, and there were no issues at all. So yeah, really happy with my whole experience.
On cloud sneakers
I bought a pair of On cloud sneakers from Sun & Ski Sports not too long ago, and man, I was super bummed about it. The shoes I got were definitely not new - they had dirt and water marks on the bottom and tons of creases on the outside. When I called customer service to complain, they basically said they couldn't promise a fresh pair, which really got on my nerves. They did give me a return label to send the shoes back, but the whole thing was just such a headache. Plus, dealing with customer service wasn't exactly a walk in the park either.
I bought some cool stuff
The folks there were really great, they answered all my questions super quick. And let me tell you, that delivery was lightning fast, not to mention the prices were amazing! They're straightforward and actually follow through on what they promise. Plus, their internet service is top-notch. What more could you want, right?
Outdoor gear
I had a really great time shopping online for outdoor gear. The website was super easy to use, and I was able to find exactly what I needed. Getting that extra 10% off for signing up for emails and getting free shipping was a nice surprise. The customer service was amazing, they were really helpful and supportive when FedEx messed up my delivery. Thankfully, after reaching out to customer service, FedEx finally got things sorted out and delivered my package quickly. I am really pleased with how everything turned out!
Mountain bike purchase
I recently bought a mountain bike from this store for the first time and I have to say, it was an amazing experience. I got a great deal on the bike and the whole online purchasing process was really easy and went smoothly. Even though I live all the way in Washington, I was pleasantly surprised when my bike showed up at my door in just 9 days. The bike looked exactly like it did on the website, which was a huge relief. The packaging was really well done, with each part wrapped up carefully to keep it safe. Putting the bike together was super easy and after a quick tune-up, it was good to hit the trails. I was really impressed with the service I got, especially considering the distance. Overall, it was a fantastic experience and I will definitely be shopping here again.
Bike Purchase
I wanted to share my recent experience at your store. I bought a bike, and I have to say, the customer service was top-notch. Jake, the Manager, and Tova from the Bike department were so helpful and really knew their stuff. Jake was especially professional and made sure to listen to what I wanted, offering me great options. The store had a fantastic selection of brands, including the ones I liked most, which made choosing easier. Even though I had to drive a bit farther, it was worth it for the amazing service. I'm super happy with my purchase at Sun and Ski Sports.
Tecnica shoes purchase
I found this store by accident and I am really glad I did! These guys know what they're doing. The website might not be fancy, but the prices are great. I had been looking all over for a specific pair of Tecnica shoes in a certain color, and no other store had as many options as Sun and Ski. I was a little unsure about buying since there weren't many reviews, but I took a chance and it was worth it.
Hey Dude shoes
I got some Hey Dude shoes from this site and they were amazing! There was a small mistake with the address, but they were really nice and quickly canceled the order for me. They gave me a refund, sent out the new order, all while those other guys were still trying to figure out what was happening. The customer service was excellent! My shoes arrived really quickly and I got regular updates on the shipping status. I'm thrilled with my new Hey Dudes and I'm already looking forward to buying more stuff from here!
Hiking poles ordered for trip
I just bought a new set of hiking poles from your store since I'm getting ready for a trip to Costa Rica. The product itself was great and it arrived on time, which was important before we left. The only hiccup was that FedEx didn't stick to the one-day delivery like I paid for, but the 2-day option worked out fine. Overall, I'm happy with my purchase and grateful it came on time.
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