UGG - Overall Rating based on 22 reviews

82% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-25
21st birthday present

I bought my granddaughter a pair of boots for her 21st birthday since she really wanted them. The service was great and they got here super fast. I'm crossing my fingers th... Read onBy: Vandervort

Most relevant negative review

  2024-03-20
Next day delivery service

I was super pumped to test out this company's next day delivery service, which you can get for an extra charge. So, I put in my order and picked the next day delivery optio... Read onBy: J. Pfeffer

Review with most votes

  2021-02-21
Quality products !Quality pric

Products are good and costly as well From any category Probably I hardly dare to visit this site after one costlier purchase in installments Also record for me when I clear my... Read onBy: Randhawa

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    21st birthday present

    I bought my granddaughter a pair of boots for her 21st birthday since she really wanted them. The service was great and they got here super fast. I'm crossing my fingers that they fit her right and that she'll absolutely adore them.


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    Soft and comfortable boots

    I bought these boots after trying a different popular brand, but they were just too heavy for me. Went back to these ones and I'm not at all disappointed. They fit true to size and I absolutely love them!


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    My new fuzzy boots!

    Just got my first pair of fuzzy boots and they are super cozy and warm. I'm loving them - they're my new favorite shoes. They arrived really quickly and were wrapped up all nice and neat like a present. Thanks so much! ?


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    Purchased Winter Boots

    I was just looking for some cozy winter boots and I struck gold when I got here. They had such a great variety to choose from, and I quickly found exactly what I needed. The boots are really well-made and the price was a steal. What really impressed me was how smoothly the delivery went - I was kept in the loop every step of the way and my order got to me really quickly.


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    Shoes

    I ordered these really cute shoes online and I was super excited to get them! I checked the tracking and it said they were supposed to arrive on a specific day. But when I looked outside, the shoes weren't there! I was totally confused and upset. I even checked the camera and saw that the delivery person took my shoes to the wrong house! Seriously, it shouldn't be that difficult to deliver to the correct place, especially when I was home the whole time. Not cool at all.


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    Sheepskin boots

    Hey, I just have to say how thrilled I am with my recent purchase! The sheepskin boots I got were packaged so nicely and the quality is seriously top-notch. I can already tell they're gonna hold up really well over time. Definitely a 10/10 recommendation from me!


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    Next day delivery service

    I was super pumped to test out this company's next day delivery service, which you can get for an extra charge. So, I put in my order and picked the next day delivery option, happily paying the extra fee for the convenience. But guess what? The company promised they'd get it to me the next day, yet when that day rolled around, my stuff was a no-show. Bummer! So, I decided to reach out to their customer service team. I ended up chatting with a lady named Carly, who, unfortunately, couldn't hook me up with a refund for that delivery fee. That just did not sit well with me, you know? I felt like the company dropped the ball big time by not sticking to their end of the deal with the on-time delivery. The fact that they weren't owning up to it or trying to make things right left me pretty bummed out about the whole ordeal.


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    Ultra Mini boots for daughter

    I am extremely disappointed with the customer service I received from this company. I bought the Ultra Mini boots for my daughter as a Christmas gift, and after just one time wearing them, the material started falling apart. I followed all the care instructions and even got the official protector kit, but it didn't make a difference. When I contacted customer service, they accused me of mishandling the boots. After a series of emails, they finally agreed to exchange the boots, but the whole process has been a total nightmare. I sent the boots back with tracking to show they were delivered 19 days ago, but they claim they haven't gotten them. I've been shuffled between different people and even though they said they escalated the issue to management three times, I haven't heard anything back. It's been incredibly frustrating and disappointing dealing with their lack of communication and responsibility.


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    Quick delivery of high-quality shoes

    I just bought a pair of shoes from this store, and I was really happy with how quickly they arrived. I ordered them one day and got them the next, and I didn't even have to pay extra for faster shipping. The shoes are great quality, and I'm really happy with my purchase. I'll definitely think about shopping here again and would definitely tell others to check them out too.


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    Shoes purchase

    I just bought a pair of shoes from the store and at first, I was happy with the quick service I got. Everything went smoothly with placing my order and I was content with the whole process until my shoes were delivered. Even though the company sent it out fast, the delivery guys were pretty rude and acted all high and mighty. It kinda ruined the good vibes I had from the company before that.


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    Super cute boots

    These boots are so cute, but let me tell you, the delivery service was a total mess! I was so pumped to finally get my hands on them after ordering online. Can you believe DPD just left them sitting on my porch for everyone to see? My mom ended up finding them first and she was not happy since I didn't even know they were coming. Talk about embarrassing!


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    Lowmel Ugg trainer

    I just bought a pair of Lowmel trainers, and let me tell you, I am seriously impressed with how good they are. The delivery was super quick, which was a nice bonus. These trainers are top-notch quality and super comfy to wear. I was patiently waiting for them to be available again, and I'm so happy I finally snagged a pair. I usually wear a size 5 UK, and they fit me just right, so if your feet are more like a size 6, I'd suggest going up a size.


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    Soft boots

    I purchased a pair of cozy boots and they arrived the very next day! I've never had a delivery that fast before. I'm absolutely thrilled with my order and would definitely suggest these boots to anyone looking for a great pair.


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    Sand color boots

    I wasn't sure about getting the Sand color boots at first because I wasn't too impressed at the beginning. But I figured I'd give them a shot and tried them on at home for a bit. After adjusting the strap, I realized that the 5 UK size, which is one size bigger than my usual 4 UK, actually fit nicely. They're a tad wide, but it makes them extra comfy for walking. You don't want them squeezing your feet too much, that's for sure. All in all, I'm pleased with my buy and I think I'll hang onto them.


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    Boots

    My boots are so comfy and just what I wanted. I did shell out extra for next day shipping and was bummed when they came a day late. The boots are awesome, but the delivery delay was annoying.


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    Slippers

    The slippers are really good quality, but man, the sizing is way off. I normally wear a size 9 in all my shoes, so I thought I'd play it safe and order a 10 after reading some reviews. But even with that, they were still too tight. Unless you have totally flat feet, you're gonna have a tough time getting these on.


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    Next day delivery

    I bought something online and paid extra to get it delivered the next day, but it didn't come on time. I was pretty upset because I was counting on it being here when I paid for it to be. Then when I tried to ask customer service about what happened, they didn't even bother to respond. It's really annoying to spend more money for a service and not get what you paid for, and it's even worse when you're ignored when you need help.


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    Boots

    I ordered a pair of boots late one night, and I was amazed when they arrived at my remote house the next day. The service was excellent, and I was really impressed. It's rare to find a company that actually delivers on their promises, but this one did. I am very happy with my purchase overall.


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    Frustrating delivery experience

    The delivery guy just dropped off my package at my neighbor's place without even bothering to knock on my door first, which I found really annoying. But, at least the package arrived on time and I got a notification about it later. It was definitely irritating at first, but things worked out in the end.


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    Shoes, multiple size exchanges

    This was actually my second time buying shoes, and let me tell you, I was pretty pumped to get my order. But man, was I bummed when I had to swap sizes not just once, but three times! Still, even though that was a hassle, I gotta give props to the company because the whole size-exchange thing was way easier and quicker than I thought it would be. And get this - the delivery showed up earlier than I thought it would, which was a nice little bonus. So, even with all the back-and-forth, I gotta say, I definitely recommend this company because their stuff is just top-notch.