24% Would buy here again

Most relevant positive review

  2024-03-21
Movies online
Vudu is awesome for watching all kinds of movies online. There are plenty of other sites out ther...Read on
T. Ebert

Most relevant negative

  2024-03-17
Unauthorized credit card charg
I wouldn't recommend trusting this company with your credit card info! We got hit with some ...Read on
Jerde

Review with most votes

  2021-09-07
Useful store
Idea is good to trap customers Very firstly I watched First movie free Hollywood canteen I liked ...Read on
Kaushar

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    Useful store

    Idea is good to trap customers Very firstly I watched First movie free Hollywood canteen I liked Again few more movies of course allowing customers to view free Time came when one movie when asked for sign up and pay rentals This was not affordable to pay every movie and TV show better sign up and subscribe and watch ad free Very irritating to digest stupid ads during the time
    But few things are really in favor of customers that is quality of video and audio Great collections of shows and movies Many options classic to today's films and shows Idea is working for Vudu let customers watch films free first .


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    Advertisements on the website

    I'm concerned about the ads from Astra Zeneca on the website. There's been a lot of criticism about this pharmaceutical company raising drug prices so high that people can't afford them, which puts their health at risk. And now there are safety worries about their COVID-19 vaccine, with some European countries even stopping its use because of reports of blood clots. Seeing these ads on the website might be really upsetting for folks who need affordable medication and have doubts about the company's products.


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    Digital media platform

    The Vudu app, made by Vudu media peeps, is a super cool digital media platform where you can watch, stream videos, and even play games. They've got all sorts of stuff to watch, like movies and TV shows, so it's a really easy and user-friendly way to get your entertainment fix. And the best part is, you can use the app on different devices, so you can enjoy your content wherever you are, whether you're out and about or just chillin' at home.


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    Movies online

    Vudu is awesome for watching all kinds of movies online. There are plenty of other sites out there, but I prefer Vudu because it's user-friendly. The prices are reasonable, signing up was a breeze, and renting a movie was super easy. You should give it a shot and see if you enjoy it too!


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    Unauthorized credit card charges

    I wouldn't recommend trusting this company with your credit card info! We got hit with some sneaky charges after our card info was hacked. Even after showing proof that we didn't authorize the charges, vudu wouldn't give us a refund. We were away from home and the device used to make the charges wasn't even on that day. We never watched the videos that were supposedly bought, and they're not our taste at all. It's really frustrating how vudu dealt with this, and we're done using their services.


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    Accidental movie purchase by kids

    I accidentally bought a movie because my son was messing around with the remote and they're not being understanding at all! I have parental controls on, but somehow they got turned off and my son ended up buying a movie. I never even watched it, just like the one he bought yesterday, and they're refusing to refund my $21! I've tried reaching out to them, but they just don't seem to care at all!


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    Purchased movies missing

    I just realized that some of the movies I bought on this platform are gone from my library all of a sudden. I emailed customer support about it, but didn't hear back for more than a week. When I finally called, they said my movies were taken off because there was a mix-up with my receipt email and my Vudu email. It's really frustrating that they didn't tell me beforehand and just removed stuff I paid for.


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    Unwanted movie purchase

    I'm really upset about how this company handled my situation. My kids accidentally bought a movie while we were all stuck at home during the pandemic. I contacted customer service to see about getting a refund, since we never even watched the movie. But they just flat-out said no, without even caring about my explanation. It's just not right how they treated me, a single mom just trying to get by. I'm definitely going to find somewhere else to spend my money from now on, they won't be getting any more of it.


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    My recent purchase of digital movies

    I recently bought some digital movies online for my grandkids. They were excited to see these new releases, but then the platform got sold to a new company who took the movies out of my collection without telling me. I tried talking to customer service and gave them all the details they needed, but haven't heard back at all. This lack of response is really frustrating and seems like they're stealing from me. I'm really let down by their service and won't be buying from them again because of their shady actions.


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    Movie rentals

    I gotta tell ya, I gave this movie rental service a shot and man, it was a total disaster. I forked over cash for two movies and couldn't even watch a single one. Every time I tried, the movies would start playing for a hot second and then - boom - an error message would pop up. I did everything I could think of - switching up web browsers, dialing down malware protection, even rebooting all my gadgets - but no dice. And on top of that, their customer service? Don't even get me started. Eventually, I had to demand my money back, which they did give me, but the whole ordeal was a straight-up nightmare. You better believe I won't be messing with that service ever again.


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    Offline viewing restrictions

    I gotta say, after using Vudu for almost ten years, I was so bummed out to find out they took away the option to watch movies offline without giving us a heads up. I had a ton of movies downloaded, like 75 gigs worth, for when I travel, and now I can't even access them. The lack of communication about this change really messed with my whole vibe using the platform. And don't even get me started on the new rules for watching UHD content on a PC - they're just plain ridiculous. It's annoying to see more and more restrictions being added, making it super hard to enjoy the platform if you like to have options when you watch stuff.


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    Download content restriction

    As a long-time user of this platform, I'm really disappointed with the recent decision to take away the ability to download content to my computer for watching offline. I've been a loyal customer for over 10 years, so it was a real surprise to find out this option was gone. When I reached out to customer support, I didn't get much help and there were language barriers. The suggestion to buy an Apple product or only use my phone for watching wasn't a good solution. I originally signed up for this service because I could download content to my computer, so this sudden change feels like a betrayal of trust. If I can't download content to my computer anymore, I think I should get refunds for all my past purchases.


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    Purchased defective movie

    I'm sharing my experience about buying a movie from this company - it was a real bummer. I couldn't even get the movie to play, no matter what I tried. I reached out to customer service, but all I got back were automated responses from bots. After waiting around for four months and still not getting any real assistance, I had to go to my credit card company to get a refund. To top it off, my service got canceled out of the blue. The lack of care and support from this company really got to me. I'd recommend going with a different platform like Amazon or Movies Anywhere next time you're looking to buy a movie.


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    Movie rental trouble

    I got a movie to watch for class, but the stupid app wouldn't play it! I was super frustrated 'cause I really needed to see it for my assignment. I tried calling customer service, but they just kept hanging up on me, saying they couldn't give me a refund. It was so annoying and kinda made me mad. Ended up renting the movie from a different streaming service so I could watch it in time for class.


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    Recent digital movie purchase

    I've been using this digital platform for a while now, and I gotta say, my last movie purchase was a total letdown. I couldn't get the movie to play on any of my devices, and when I tried reaching out to customer support, they were no help at all. I first contacted them about this issue four months back, and despite them saying they were working on it, nothing has been fixed yet. This lack of responsibility and service is just not right, especially since I've spent a good amount of money on buying movies and TV shows from them.


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