SpaFinder - Overall Rating based on 21 reviews
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Difficulty purchasing digital gift card
I had a really bad time trying to buy a SpaFinder e-gift card online as a Christmas present. My credit cards kept getting denied, and some were rejected right away - showing the problem was on SpaFinder's side, not the banks'. Even though my banks didn't flag anything as fraud, the charges just wouldn't go through. It was all so aggravating and annoying that I've decided to never use this company again.
Replaced malfunctioning gift cards
I had the worst time trying to get my gift cards replaced through customer service. I wanted them to give me one e-gift card to use instead. It took forever, but I finally got it. Now I just hope it actually works when I go to the spa next month for my appointment.
Spa Finder gift cards, pedicures, poor quality services
I recently got some Spa Finder gift cards as gifts and decided to cash in two of them for pedicures at different spots. Unfortunately, both times were a letdown. The pedicures took forever to finish, and the end result was not great. My feet didn't feel smooth, and the nail polish looked sloppy and not very professional. On top of that, the cost was way higher than what I usually pay at my regular salon, which does a much better job for less cash. Overall, I wouldn't recommend Spa Finder based on my experiences with their partner salons. I still have some money left on one of the gift cards, but I definitely won't be using it after these disappointing trips.
$200 gift card for cousin in Las Vegas
I bought a $200 gift card for my cousin in Las Vegas on December 16th, but she still hasn't gotten it. Instead of an order number, I only got a basic "thanks for your purchase" email. I've tried to contact customer service several times, but no one has gotten back to me. My cousin even called them three times, but they keep asking for an order number that I never got. Even when I give them transaction IDs and invoice numbers, they say they can't find my purchase. To make things more confusing, the payment was a direct debit from my bank. The lack of customer service and inability to fix the problem is really frustrating. It's been a disappointing experience, and my cousin's surprise gift got ruined.
Christmas gift card issue
My mom gave me a spa gift card for Christmas, but it ended up being a total disappointment. When I went to use it online, it wouldn't work at all. It was so frustrating!
Spa gift card redemption issues
I had a really bad time trying to use my spa gift card with this service. Just like a bunch of others, I ran into a really annoying problem where they wouldn't accept my card, and I had to cough up a lot of cash instead. The worst part was that the website said that certain places took the card, only to find out when I got there that they didn't. It was so embarrassing to have to explain the whole thing to the stylist and then have to whip out my credit card. And to top it off, even if the vendor said they took the card, only some stylists actually did, making everything even more confusing and inconvenient. In the end, the whole thing made me feel like I was being treated like a second-class customer just trying to save a few bucks.
Trouble with online credit
I had such a frustrating time trying to use my credit online at the spa. Even though it showed up on their website, it was blocked when I tried to pay in person. I ended up having to call customer service multiple times, and each time I got transferred to a different agent. After being passed around five times, I still couldn't get it resolved. It was such a waste of my time and energy.
Labor agreement payment hold
What type of companies are Spafinder and Black Hawk Network? Do they really hold back employee pay during something like COVID-19? It's tough for employees who have families to take care of when this happens. It's not just their salaries that are on hold, but also their families' necessities. The way they're treating employees in El Salvador, the UK, USA, and other places is really disappointing.
Terrible experience with fraudulent advertising.
I had a really bad experience with this company. Their customer service was the worst I've ever seen. I got a promo code for Cyber Monday, but when I tried to use it, their system didn't take it. When I contacted customer service, they not only wouldn't honor the promo code but also delayed my refund for 10 days. It was super frustrating and disappointing. I wouldn't suggest using this company to anyone because they're not honest and their customer service isn't helpful.
Gift card purchase issue
I bought a SpaFinder gift card for a friend, thinking it would be a nice gift, but it turned out to be a total disaster. Supposedly, the card had $50 on it, but when my friend tried to use it at different spa websites, it didn't work. I contacted SpaFinder for assistance, and they had me going in circles, giving me multiple redemption numbers that didn't work. It was super frustrating and disappointing, and I definitely wouldn't suggest this company to anyone looking to get a spa gift card.
Useless gift cards
I got these SpaFinder gift cards as a gift but they were worthless because no spas near me took them. When I contacted customer service for help, they weren't helpful at all and basically said there was nothing they could do. I wasted over 20 minutes on hold only to realize these gift cards were a total waste of money. If you're thinking about getting gift cards from this company, I suggest avoiding them and going with a more trustworthy place. In my opinion, SpaFinder is just a scam.
Spafinder gift card purchase
I've been a Spafinder customer for over ten years now, and I gotta say, I'm always blown away by the variety of services and gift card choices they offer. I was super excited when I found out that my favorite yoga studio now takes Spafinder gift cards as payment. It just makes my whole experience with Spafinder even better. Plus, they sometimes have deals on gift cards that help me save some cash while still getting the full value. Big shoutout to Spafinder for their awesome services and promos!
SpaFinder Vouchers UK
Hey, everyone! A few years back, my son got me £110.00 in SpaFinder vouchers for my birthday. But I'm having a tough time finding a spa here in the UK that'll take them. Can anyone lend a hand?
Hyped-up spa gift card
Hey everyone, this company has gotten pretty shady. None of the spas on their list are accepting the gift cards anymore. I'd steer clear if I were you!
Gift voucher disappointment
I got a spa voucher from my daughter that was supposed to cover massages, facials, yoga, and other treatments. But when I tried to use it in the UK, I found out it was no good. Even though it didn't expire, I couldn't find a spa that would take it. Now I'm wondering why the company is selling vouchers that don't work. It's got me thinking about their ethics and if they're really looking out for their customers.
Spa gift card purchase issue
I had a really frustrating time trying to use a spa gift card recently. It just wouldn't work at the spa, so I contacted Spa Finder for help. But all I got back were automated replies, which made it super hard to get things sorted out. Even though it was tough, I kept at it and eventually got the confirmation that I'd be refunded for the amount that didn't work on the card. My tip for anyone dealing with this kind of situation is to keep pushing and standing up for what's fair.
Gift card purchase
I bought a SpaFinder gift card not too long ago and it's been a real bummer. I've attempted to use it in various cities like Austin, San Francisco, and Chicago, but no luck at all. I even called a bunch of places on their site that supposedly accept SpaFinder, still couldn't use it. It's so irritating and disappointing to have this $200 gift card that's basically useless.
SpaFinder gift card issue
I received this gift card to use at the spa, but when I tried to use it, it wouldn't work so I ended up having to pay the entire amount. Today, when I checked online, it showed that I had a balance of $0! So, I called customer service and spoke with a guy named John. He was incredibly rude and unhelpful. John mentioned that it might take 7 to 10 days to figure out what happened and couldn't even confirm if I would get my money back on the card or as a refund to the spa. He had a really condescending attitude and didn't seem to care at all about my issue. I hope I get my money back soon, but I have decided to not use this gift card again due to the horrible customer service experience.
Spafinder gift card redemption at a spa in Miami
Finally got around to using that Spafinder gift card I had sitting around. Went to a spa in Miami and let me tell you, that massage was incredible. The gift card actually covered the cost of my treatment and tip, so that was a weight off my shoulders. Big thanks to my hubby for the thoughtful gift - it was just what I needed!
Difficulty using Wyndham Visa card at SpaFinder
I've got a timeshare with Wyndham that lets me use SpaFinder for spa stuff. But, the thing is, SpaFinder keeps giving me a hard time when I try to pay with my Wyndham Visa card. It's been pretty annoying because I have to end up using a different credit card. And then, even when I show up at the spa with my printed certificate, they sometimes have trouble getting it to go through. They have to keep trying multiple times. It's a bummer because it makes using the service a bit of a hassle.
Review with most votes
Great services
Idea is great to minimize customers problem to search everytime where is good and affordable spa centre in near by area .. Spa is not a very old product of modern age.I like f... Read onBy: Isabella