Easirent21 reviews
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Car Rental - Las Vegas Location - DO NOT USE
WARNING. DO NOT USE THIS COMPANY. We hired a car due to their "good" price and on arrival, they decided to ignore our own insurance documents that we had printed and with us and forced us to purchase additional insurances that we did not want nor need. They basically make the line up so long that by the time you get to the desk they have broken your will and then they start the selling and what I would call, demanding money with menaces... extortion or not too strong a word. Do yourself a favour and pay a few bucks more for a fair deal. Fox Rent a Car are very fair, tiny bit more expensive but do not rip you off. So Easirent basically know that you need a rental car and you have no choice so they go along the lines of, you must take this out, (pay us more $) or we can cancel your booking, knowing full well that people do not have that choice as walk-in bookings are super expensive. When we asked for a manager, nobody appeared. After a 10+ hour flight, we just wanted our car. They also gave us a car in shocking condition, massive crash damage on the wing and every panel had dents and marks. We took a video of the damage, every single bit of it, DO NOT SKIP THIS STEP if you do go with them. Considering when a car is returned damaged, they MUST record it as they will be making the customer pay, so they knew about the damage to our car, yet surprise surprise, on return, we had to evidence that we did not cause the damage. They also do a little trick where they have the gas tank not quite full yet mark it on your paperwork as full and then charge you for returning not full. Take a photo of the fuel gauge, I did, it saved us another problem. I have complained and guess who the only person is that you can complain to... the branch manager who is clearly complicit in their actions. When I did get a reply they blatantly lied and said we did not have our paperwork. They are crooks and thieves and I really hope they go out of business very soon. I am seeking legal advise to take this forward so we will see if their corporate team are interested in engaging then. I know you can't always trust every review you read but they give you an idea. Please do not put yourself through the experience of working with these extortionists. The branch I had this experience with was in Las Vegas. As their head office do not want to hear from any complainants, I can only assume that they have this policy across the business and probably reward their staff for the up selling.
Easy, helpful, perfect size, no issues, use again
I rented a car from this place and it was so easy. The folks at the Shannon office were really helpful with everything, from setting up the shuttle to get the car, to making sure it was big enough for my family and all our stuff. Everything went smoothly, and I'll definitely be using them again.
Rented car, pressured to buy insurance, wrong car, rude staff, inconvenient location, not recommended
Man, I rented a car from this place and it was just terrible! The staff wouldn't stop trying to push their insurance on me, even though I already had my own. On top of that, they gave me the wrong car! And don't even get me started on how rude the employees were, they didn't seem to realize they should be friendly to customers. And to make matters worse, the location was a pain to get to. I definitely wouldn't suggest this place to anyone!
Decently priced but disappointing
I had to wait for over an hour, even though there were only four people in front of me. The building was so dirty, and the bathroom didn't even work. The employees were super rude, and the car I got wasn't clean at all. But the only good thing was that the van drivers were really nice.
Car rental experience
My first time using this car rental company was great back in December of 2023. The car was clean and everything went well. But, my most recent experience in May 2024 was a letdown. The car I booked wasn't there, the first car they gave me had a broken seat, was dirty, and low on gas. I swapped it for another car which was cleaner but still needed a wash on the outside. The place was super busy and it looked like they were short on staff.
Rental car deposit surprise
The lady working at the check-in counter was alright, not super friendly or anything. But I got a little bummed out when they told me about a $500 deposit that I didn't know about when I booked online. It's really not cool as a customer to be hit with surprise charges like that. It just didn't sit well with me, so I might not rent from them again next time.
Online booking deposit issue
I had a really bad situation with this company. I reserved a car online and put down a deposit of €100 on the Indigo platform. But when I got there to get the car, they wanted the full price and my deposit wasn't even listed on the bill. At first, they said I didn't even pay a deposit, but even after I showed them proof, they still wanted me to pay the same amount all over again.
Car rental issue resolved
The rental car I got from this place was doing fine until it unexpectedly broke down on me. I was so frustrated when I called for help and was put on hold multiple times, only for the call to end suddenly. It really felt like my patience was being put to the test, but I stuck it out until finally, someone called me back and we were able to resolve the issue. Big thanks to Sirvelle, the employee who saved the day. He was so patient, kind, and went out of his way to ensure I had another car to continue my journey. This whole experience just goes to show that sometimes you have to stay calm and believe that things will eventually work out, even when it seems like everything is falling apart. So, a heartfelt thank you to everyone who assisted me during this stressful situation.
Car rental experience
I had a really bad time with my car rental from this place. The person helping me had a big argument with another customer in front of me, which was not cool. They even started yelling at the customer, making things super awkward for everyone around. I couldn't believe how unprofessional and disrespectful the agent was being. It was a really bad situation that I definitely wasn't expecting when I just wanted to rent a car.
Quick and easy reservation, paid extra for SUV
I went ahead and booked an SUV online, and I even shelled out some extra money for it, thinking I'd have that specific ride ready and waiting for me when I showed up. But when I got there, I was bummed to find out that there were only two choices, and they were both just regular cars. I felt pretty let down that I paid more for a certain type of vehicle, only to end up with whatever was on hand. It was irritating and left me feeling like that extra charge wasn't worth it in the end.
Additional fees, polite counter lady
When I went to rent a car, there were a bunch of extra fees, but the lady at the counter was super nice and professional! She really made the whole experience better, despite all the added costs. It just made me feel more at ease and happy to be there.
Vegas trip car rental
I would recommend staying away from this place if you don't want to end up wasting your time and money. The check-in process was a disaster because there were only a few staff members working, so I had to wait a long time. The rental car I got had tires that were almost bald, which made me feel unsafe driving it. It's been weeks since I gave the car back, and I still haven't gotten my deposit back. To top it off, their customer service email isn't even working, and when I tried calling, I was on hold for more than two hours. This is completely unacceptable!
Car rental at Dublin airport
I was really impressed with the service from the staff and shuttle bus driver - they were exceptional! The service was fast and efficient, and they had a great selection of cars to choose from. I will definitely be coming back as a customer in the future.
Car rental experience
I wasn't very happy with my last car rental from that company. The car they gave me had an issue with the oil level, so it was a hassle during my trip. Then when I brought the car back, they said I damaged it and charged me a lot of money for it, even though I didn't do anything wrong.
Rental reservation experience
The rental reservation experience was pretty rough. I got annoyed at how fast the staff was talking and all those hidden fees they didn't tell me about upfront. It wasn't obvious I'd have to put down a deposit for using my own car insurance, which seemed unfair. On top of that, I had to fight to get extra stuff like having my husband listed as a driver and dealing with toll charges. Such a pain.
Rented car
I rented a car and we messed up the reservation, but Charles fixed it really quickly. He's amazing! When we returned the car, it was easy-peasy. Shoutout to EasiRent for making it so smooth!
Rental car experience
My recent experience renting a car was pretty disappointing. I had to wait for over an hour and a half to get the rental, only to find out it had a cracked windshield, some bad scratches, and a half-eaten box of chicken in the backseat. The smell of cigarettes was overpowering, which was concerning because I had my young child with me. On top of that, the rear windows were tinted so dark that my daughter looked like a shadow when I tried to check on her through the rearview mirror. It was totally unacceptable and frustrating. Needless to say, I won't be renting from that place again in the future.
Car rental experience in Houston
My time with the car rental place in Houston was pretty bad. The shuttle took forever to show up, the car was beat up and reeked of something illegal, and checking in was a pain and took way too long. When I tried to bring the car back, they charged my credit card for stuff I didn't okay, and they couldn't fix it.
Car rental experience
My time at this rental spot was awesome. The folks there, especially Ms. KT, were really nice, helpful, and on top of things. It's key to have your insurance info and declaration page handy to prove you've got coverage before you get there. If not, you'll have to give your insurance a ring to get the details. Also, the shuttle they offer to and from the airport was super convenient.
Vehicle rental with Apple Play connectivity issue
I rented a car from a spot outside the airport in Salt Lake City, and when I got it, I had trouble getting my iPhone to hook up to Apple Play. I like to keep things simple when I'm driving, so having Apple Play working right is important to me. Luckily, Angel, one of the folks at the rental spot, was super helpful in setting up Apple Play and making sure it worked smoothly with my phone. I was really grateful for Angel's help and how quickly and professionally he fixed the problem.
About Easirent
Easirent is a car rental company that offers a wide range of vehicles for hire, including cars, vans, and luxury vehicles. The company was founded in 1999 in the United Kingdom and has since expanded its operations to include several locations across the United States and Ireland. Easirent prides itself on providing affordable rental options while maintaining a fleet of modern and well-maintained vehicles. Over the years, Easirent has grown by emphasizing customer service, competitive pricing, and convenience for both leisure and business travelers.
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Contact Information
250 Bath Road
SL1 4DX Slough, Berkshire
United Kingdom
Categories Easirent
Special Trips | City trips | Car Rental | Car Services
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Letzte aktualisierung: May 2025
Review with most votes
Loved it
The renting car from here is so easy and hassle-free. My friends and i was looking for something like that for our trip and thats how we found it after contacting the team, they... Read onBy: Alison Young