Karma and Luck Reviews : Share your review & read experiences

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Karma and Luck

75% Would buy here again

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Spotlight: What are our customers saying?

K
Karen
Beautiful product! I got it and had it shipped to my friend overseas and she loved it! I did contact Support and they kindly helped me with what I needed in no time. I literally waited less than 5 ...Read on
I
Inbal Ziv
This beautiful tree was a gift I bought for myself. Great shopping experience at Karma and Luck, the product arrived quickly and beautifully packaged. This piece is in my bedroom, where it's very e...Read on
B
Ben
Great quality and the product looks even better than the photo. love itRead on
B
Ben
Great quality and the product looks even better than the photo. love itRead on
T
Tracy
My husband ordered me a bracelet for Christmas and when the box arrived it was empty. He got in contact with customer service, they asked for pictures of the empty box (which was fine). They finall...Read on

All reviews (8)

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    Tree of Life

    Beautiful product! I got it and had it shipped to my friend overseas and she loved it! I did contact Support and they kindly helped me with what I needed in no time. I literally waited less than 5 minutes to get a response. I highly recommend this company!


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    Love Harmony - Feng Shui Rose Quartz Tree

    This beautiful tree was a gift I bought for myself. Great shopping experience at Karma and Luck, the product arrived quickly and beautifully packaged. This piece is in my bedroom, where it's very enjoyable to see every day. Beautiful


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    Stress Soother Silver Evil Eye Bracelet

    Great quality and the product looks even better than the photo. love it


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    Would buy here again
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    Stress Soother Silver Evil Eye Bracelet

    Great quality and the product looks even better than the photo. love it


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    bracelet

    My husband ordered me a bracelet for Christmas and when the box arrived it was empty. He got in contact with customer service, they asked for pictures of the empty box (which was fine). They finally shipped it on Dec 27th didn't arrive until 1/10/23. Worst customer service. Joseph was not helpful at all. This is sad, you want to support a small business but when they ruin your Christmas gift you would think they would do a rush shipping so the customer is happy. I will never shop with them again.

    Hi Tracy,

    We do apologize for the missing item and delayed delivery. Unfortunately during the holidays delay happen and are out of our control.

    Please reach out to me directly at [email protected] inn order to better assist you and to remedy your situation.


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    bracelet

    My husband ordered me a bracelet for Christmas and when the box arrived it was empty. He got in contact with customer service, they asked for pictures of the empty box (which was fine). They finally shipped it on Dec 27th didn't arrive until 1/10/23. Worst customer service. Joseph was not helpful at all. This is sad, you want to support a small business but when they ruin your Christmas gift you would think they would do a rush shipping so the customer is happy. I will never shop with them again.


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    Red String Collection

    Love this brand and the meaning behind it!


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    Bracelets for Christmas gifts

    On line order:
    I NEVER leave reviews, but I felt that I needed to on this. Order items 4 items on November 28th, 2022. I received only 2 of them. Emailed the company and were quick to respond. Said they would be shipping out the additional 2 on December 9th. I get an email on December 16th that they are out of stock. I picked 2 other Items to replace and now saying it takes 5-7 days to process and would and could -not guarantee Christmas delivery. I asked since this has been many errors on there part, if they could expedite this order so I can get this gift by Christmas and answer was pretty much No. So shipping is extremely extremely slow, several errors on my order and no accommodating and no care or concern to make up for it. Thanks Karma and Luck for ruining my nieces Christmas present they wanted. So they refunded my money on 12/19/2022 let's see how long it takes for that. Will never order from them again!!

    Hi Kimberly,

    We apologize for the inconvenience! This is definitely not the experience we want you to have at Karma and Luck.

    Please reach out to the customer experience manager at [email protected], in order to better assist you.


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