Missheel Reviews

: 26

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62% Would buy here again

Most relevant positive review

  2024-05-21
Boots not arriving on time
I ordered these boots for a party, but they didn't come in time. I was bummed since I really...Read on
blaze

Most relevant negative review

  2024-05-13
Shoe order mix-up
I recently bought some shoes from this company, but they sent me the wrong size even though I ord...Read on
kiera

Review with most votes

  2023-11-12
Boots purchase
I just got two pairs of boots from this site and I gotta say, I'm blown away. These boots ar...Read on
G. Feest

Reviews (26)

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    Boots not arriving on time

    I ordered these boots for a party, but they didn't come in time. I was bummed since I really wanted to wear them, so I decided to email customer service to see if I could get my money back. They replied right away, and before I knew it, my refund was processed and back in my account. I was so grateful for how quick and simple it was. I'll definitely be shopping here again in the future!


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    Shoe order mix-up

    I recently bought some shoes from this company, but they sent me the wrong size even though I ordered a bigger size. I emailed their customer service team to ask for an exchange, but it took them four days to reply which I thought was unprofessional. What really bothered me was finding out they charged an 80% restocking fee for their mistake. They also didn't offer a return label or help with shipping costs which made me even more frustrated. I was really unhappy with the service and won't be buying from them again.


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    Address Update

    I messed up my shipping address and got really nervous that my package would get lost. But, the folks over at Missheel's customer service totally impressed me with how quickly they fixed it. They made sure my address was right and my order would get to me. It was awesome how well they handled everything and kept me updated throughout the whole process. Their customer service totally went above and beyond what I expected.


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    International Dropship Order

    I'm so frustrated with this company! I placed an order a month ago and just found out it's an international dropship company. The lack of transparency is just ridiculous. When I tried to contact customer service, they were so unhelpful and gave me terrible responses. This company is a total joke.


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    Dissatisfied purchase

    I'm so mad about what I got from this company. They said the item was one thing on their site, but it was totally different when I got it. And forget about customer service - they never got back to me. It took forever to even get my order, and when I finally did, the thing was broken. They wouldn't fix it and even wanted me to pay more for shipping and restocking. It was a total waste of my time and money.


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    Incorrect shoe size

    I ordered a size 6 shoe from this company but got sent a size 9.5 instead. When I talked to customer service about the mix-up, they said I ordered the wrong size even though I had proof showing I didn't. It seemed like they ran out of my size and just sent me whatever they had on hand. On top of that, they wouldn't let me return the shoes, so now I'm stuck with a pair that doesn't fit. The whole thing felt shady and unprofessional. The customer service was awful and they were super rude each time I reached out. I recommend steering clear of this company. Also, the products themselves were poorly made. They looked cheap, felt cheap, and even smelled cheap. Definitely not worth your money.


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    Shoes

    The customer service at this store is amazing. I was wondering about the shipping, and they got back to me super quick and were really helpful. The shoes I got came in no time and they were just like they were shown on the website. I'm definitely gonna shop here again.


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    Shoes purchase for a weekend celebration

    I bought shoes from this company for a weekend party I had coming up in a few weeks, but it was a total nightmare. I waited two weeks and didn't get any shipping info, so I contacted customer service. The moment I said I wanted to cancel, suddenly I got a shipping confirmation within an hour. But then it took two whole months for the shoes to actually get to me, which was a pain because I was out of town when they arrived. The customer service was terrible - they wouldn't reply to my messages. And when the shoes did show up, they were bad quality and didn't fit right. Trying to return them was a mess because of the strict return policy and short time frame. Just go somewhere else to shop, it's not worth the trouble.


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    "Rhinestone cowboy boots"

    I bought these adorable rhinestone cowboy boots from a store, and when they arrived, they were not as tall as I expected. Instead of being knee-high, they only reached mid-calf, which was disappointing. I reached out to the company, and they told me I could return the boots for a refund. They also said they would cover the shipping costs since they had made a mistake in the product description. But, here's the kicker - they wouldn't refund my shipping until I sent the boots back. And then, they started giving me the runaround on how they would issue my refund. I did eventually get my money back for the boots, but now they're ignoring my messages about reimbursing my shipping costs through PayPal or Transferwise. It's frustrating and really unprofessional. I strongly recommend avoiding this store - it's just not worth the hassle.


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    Boots

    I decided to try out this company because I kept seeing their ads on social media. Let me tell you, that was a big mistake! I bought a pair of boots and waited two whole weeks without hearing anything about my order. When I finally contacted them, they started playing games and avoiding my questions. I asked for a refund, but now they won't even respond to me. Their service is terrible, stay away from them!


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    Red cowboy boots

    Hey, so I wanted to tell you about these red cowboy boots I got recently. It turns out that one of them was all messed up, like totally crooked! I mean, seriously, how does that even happen, right? It was like digging into my ankle and everything. So, I decided to shoot them an email and ask for a return label because clearly, they were defective. On their website, it said they'd cover the shipping for defective items, but guess what? They flat out said no! It took forever for them to get back to me, like I had to keep bugging them with email after email just to get a response. And then, get this, they wanted me to send pictures of the boots, so I did. But, of course, they couldn't see the issue just from the photos, so you know what they suggested next? They asked me to actually CUT OPEN THE BOOTS! Can you believe that? Like, who even does that? It's so risky! I even told them I didn't have scissors that could handle cutting through such tough boot material, but they didn't seem to care. I was beyond frustrated, so angry that I ended up reporting them to my bank because it's basically a scam - they're not following through on their return policy. Super not cool, man.


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    Shoes for a special occasion

    I just got a new pair of shoes for a big event from this store, and let me tell you, the customer service was amazing. The staff really took the time to help me out with all my questions and made sure my order went smoothly. Their customer service skills are top-notch, and I know if I have any problems in the future, they'll be there to help me out. I'll definitely be coming back to this store again!


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    Black high heels

    I just bought a pair of black high heels from this store, and let me tell you, I am seriously impressed with how great they look and feel. These shoes are absolutely fantastic and I'm totally in love with them. The design is perfect, and the material is super luxurious. They're definitely going to be a standout piece in my wardrobe, and I can't wait to show them off.


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    Wrong shoe size ordered

    I just bought some shoes online and accidentally got the wrong size. When I realized my mistake, I immediately emailed customer service to see if they could fix it. I was pleasantly surprised by how fast and helpful they were in getting back to me. They were able to change the size on my order right away, so I got the right size delivered quickly. I really appreciate how efficient and professional the customer service team at this store is.


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    Wrong size ordered

    I messed up and got the wrong size when I ordered, but thankfully, the customer service at this store was awesome. I contacted them to try and correct my order, and they were super fast in getting back to me and fixing it. They not only swapped out the item for the right size, but they were also really nice and understanding about my mix-up. It's great to see a company that really gives a hoot about their customers and goes the extra mile to make sure they're happy. I'll definitely be coming back as a customer because of this great experience.


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    Quick shipping help

    The customer service at this store is amazing. I had a question about my order delivery and the person I talked to was really helpful. They answered me quickly and also gave me all the details about shipping and tracking to make me feel better. It's not easy to find such good customer service these days, so I was really happy with my experience at this store.


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    Boots ordered

    I bought some boots about two weeks back, but I still haven't gotten any confirmation of my order. I've already sent two emails but still haven't heard back from them. It feels like I'm just tossing my money into a pit and hoping my order somehow shows up. I definitely won't be shopping here again.


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    Top boots purchase

    I absolutely love the boots I bought! They are so comfy, super stylish, and really well-made. My whole shopping experience at that store was top-notch.


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    Accidental double order

    I accidentally ordered two pairs of heels, so I had to reach out to customer service to fix it. They were really quick to respond, guaranteed me a refund, and even sent me a receipt right away. I definitely recommend them and will be buying from them again.


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    Several pairs of shoes for my wife.

    I bought a bunch of shoes for my wife here recently and let me tell you, she was thrilled with them. The shoes are really nice quality and seem like they were made well. Just a heads up, I had to make sure about the sizes because some half-sizes worked while others didn't. It's a good idea to ask about sizing to make sure you get the right fit. For my wife, who usually wears a 5 1/2, a size 6 was just right. I definitely suggest this store to anyone in need of some good shoes.


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