Seekers Luxury Reviews
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Bracelet
I have been communicating with Seekers customer service since August 29th. I received a bracelet that I am trying to return to no avail. The bracelet is ok and the packaging looks nice but it is NOT worth $399.00. But that is not even the issue. I bought it for my husband's birthday, PAID EXTRA FOR EXPEDITED SHIPPING and DID NOT get it in time. It took 10 DAYS to arrive when it said 2 day expedited shipping if
you paid extra which I did. Once I received it it was not a good fit for him and I sent email asking how to return it. I have now sent over 20 emails within the past month and am getting NOWHERE. I keep getting email from someone named DAVID SMITH who will only say that I can't get a refund because there is a no refund policy on discounted items. The item I bought was marked from $399.00 to $349.00 and NO WHERE ON THE WEBSITE DOES IT STATE THAT MARKED DOWN ITEMS ARE FINAL SALE AND NON REFUNDABLE! I have explained that over and over and they have no response but to say it is not refundable. I was also supposed to get a 10% discount which was never applied and I was told I did not activate it. Plus I paid additional expedited shipping and it still took two weeks to arrive. I have been asking to be connected with a manager or owner to no avail. My emails go close to a week with no response, only to get the same repeated response over and over. I just finished sending another one. I am getting NOWHERE and feel ripped off. At this point I am afraid if I even try to return the item I will not get my money back. I WILL NEVER USE THEM AGAIN AND WILL GO ON EVERY SITE I CAN FIND TO WARN PEOPLE THAT THEIR CUSTOMER SERVICE IS HORRIBLE! If you are not near them (from doing online research it states they are based in Abadín, Galicia, Spain) and you can't find them physically DO NOT TAKE A CHANCE IN ORDERING THEIR PRODUCTS.Bracelet
I have been communicating with Seekers customer service since August 29th. I received a bracelet that I am trying to return to no avail. The bracelet is ok and the packaging looks nice but it is NOT worth $399.00. But that is not even the issue. I bought it for my husband's birthday, PAID EXTRA FOR EXPEDITED SHIPPING and DID NOT get it in time. It took 10 DAYS to arrive when it said 2 day expedited shipping if
you paid extra which I did. Once I received it it was not a good fit for him and I sent email asking how to return it. I have now sent over 20 emails within the past month and am getting NOWHERE. I keep getting email from someone named DAVID SMITH who will only say that I can't get a refund because there is a no refund policy on discounted items. The item I bought was marked from $399.00 to $349.00 and NO WHERE ON THE WEBSITE DOES IT STATE THAT MARKED DOWN ITEMS ARE FINAL SALE AND NON REFUNDABLE! I have explained that over and over and they have no response but to say it is not refundable. I was also supposed to get a 10% discount which was never applied and I was told I did not activate it. Plus I paid additional expedited shipping and it still took two weeks to arrive. I have been asking to be connected with a manager or owner to no avail. My emails go close to a week with no response, only to get the same repeated response over and over. I just finished sending another one. I am getting NOWHERE and feel ripped off. At this point I am afraid if I even try to return the item I will not get my money back. I WILL NEVER USE THEM AGAIN AND WILL GO ON EVERY SITE I CAN FIND TO WARN PEOPLE THAT THEIR CUSTOMER SERVICE IS HORRIBLE! If you are not near them (from doing online research it states they are based in Abadín, Galicia, Spain) and you can't find them physically DO NOT TAKE A CHANCE IN ORDERING THEIR PRODUCTS.Bracelet and gift packaging
Received a damaged defective item and have reached out to the merchant multiple times over 30!days with no response. Cheaply made. False advertising on gift packaging. Ads and posts show typed notecard, I received blurred and illegible very bad handwritten note. Merchant advertises returns accepted particularly on damaged items. They send cheaply made products then don’t respond. The clasp on the bracelet doesn’t close at all and the bracelet falls off immediately. Working with my bank on refunding me for the item since they don’t conduct honorable business.
SKEEKERS men bracelet
I ordered a bracelet for my son birthday. I received a email confirmation and nothing else.
Read my complaint above. I paid extra for expedited shipping and it took 10 days to arrive. I hope IF you get the item it works out for you. I guarantee you, it may look nice but will NOT be worth the price you paid for it but the hassle to get a refund is exhausting. I am trying to no avail.
Review with most votes
Bracelet and gift packaging
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