tentree - Overall Rating based on 21 reviews
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Shirts purchase
I just gotta say, Tentree's nature-inspired clothing designs are seriously stunning and eco-friendly. I got myself four shirts from them recently, and I'm absolutely loving the quality and how unique the designs are. And can we talk about the Impact virtual Island thing? Such a cool concept that lets you buy shirts and help plant trees at the same time. My whole experience with Tentree has been top-notch, no complaints here!
Clothing items
I just got some clothes from this company and I'm really happy with the quality and the message they stand for. But there was a little problem with my order that needed fixing. I called customer service and talked to Silvia, who really went out of her way to take care of it right away. Silvia's help was more than I expected, and I was super happy with how everything turned out.
Organic cotton clothing purchase
I just bought some clothes made with 100% organic cotton from this company, and let me tell you, I am seriously blown away by how good they are. The fabric is so soft and the design is on point. It's clear that this brand really cares about the planet and making eco-friendly choices. I love that they use sustainable materials and are working to be more green in the fashion world.
Sweatshirt purchase
I just bought a sweatshirt online and was bummed when it didn't show up in the mail. But I reached out to the company, and man, they were great. They didn't waste any time sending out another package. I was really impressed by how quick and helpful they were. It's nice to know they care about their customers and are willing to fix any issues that come up.
Item exchange inquiry
I sent an email to customer support asking to change the size of something I bought online. Silvia was the one who helped me out, and she was super nice and really helpful. She got back to me fast and made sure I got the right size I needed. So, big thanks to Silvia!
Exchange made smoothly, helpful customer service
I just had to exchange something I bought from this company and the customer service was great. Silvia really went out of her way to make sure everything went smoothly. She not only helped me with the exchange, but also gave me some tips on a sweater I bought that was messed up. The clothes are really good quality and they have awesome sales, which I appreciate.
Recent order mishap
I had a little problem with an order I made because I goofed up my mailing address. But I gotta say, Customer Support really came through for me - they were super quick and got everything sorted out. This guy named Silver helped me out, and he was really on top of things, handled it like a total pro. Their dedication to taking care of customers is top-notch and I really gotta give them props for it!
Life-changing purchase
I found this company when I really needed a pick-me-up and some purpose in my life. Even though I usually don't care much about stuff, I was really drawn to what this company stands for and what they're all about. Their clothes don't just make me look good, they make me feel like I'm doing some good in the world by helping them plant trees and save the environment. I love that the clothes are well-made and made from sustainable materials, and I can even recycle my old stuff with them. It would be cool to see more feminine styles in the women's section, but I've figured out how to incorporate their winter clothes into my wardrobe. Being a single mom on a tight budget, I really appreciate that their clothes last a long time, and I'm working on gradually adding more of their stuff to my closet.
Flannel shirt gift, Christmas
I bought this really awesome flannel shirt for my dad for Christmas. It was great, but, like, after wearing it only twice, the bottom snap fell off. I reached out to the company and they were super quick in assisting me. Now I'm just waiting for a replacement shirt and I'm planning to donate the messed up one to homeless individuals.
Quality leggings and excellent customer service
I've been buying from this company for more than 8 years now because they have the best leggings around. Their clothes are not only eco-friendly and sustainable, but they are also top quality. There was this one time when I accidentally sent my order to the wrong address, but their customer service team really went out of their way to help me get it sorted. That's what I call amazing service!
Unparalleled customer service
I recently had a problem with the address for my online order and the customer service team really helped me out. I messed up by entering the wrong address at first, but I noticed right away. I contacted customer service by email and Silver quickly fixed the address for me. Unfortunately, I made another mistake when I sent another email with the wrong address again. Silver was really patient with me though, and managed to catch my order in time to update the address to the right one. I can't thank them enough for their outstanding service.
6 stylish and sustainable clothing items
I just bought 6 really cute and sustainable clothing pieces from this brand and I absolutely love them. The quality of the materials is amazing and the styles are trendy but also good for the environment. My favorite items are the quilted button-ups, I always get compliments when I wear them. Unfortunately, one of the snaps came off a new shirt, but their customer service team was super quick to respond to my email and sent me a replacement right away. Overall, I'm really impressed with this company and I definitely recommend checking them out.
International Shipping Disappointment
I used to really love this brand, but I was bummed to find out they don't ship from the UK anymore. Paying £25 for international shipping is just crazy and it's keeping me from buying more stuff from them. It's a shame because I really liked their products and would have kept shopping there. I still like the brand, but the steep shipping fees are a deal-breaker for me.
Shirt replacement with eco-friendly practices
I had a little problem with the shirt I got, but the customer service team fixed it fast by sending me a new one. I was actually really happy when they told me I could keep or donate the messed up shirt to save on shipping. It's things like this that make me like this company even more - they really care about reducing waste and helping the environment.
Compostable jacket gift
I got this compostable jacket as a gift recently and it was really nice, but one of the buttons fell off pretty quickly. I didn't have a receipt or order number, but the customer service team was super helpful. They sent me the replacement button I needed right away, and even included an extra one, and didn't charge me for shipping or customs. Their communication was really clear and polite, and I was really impressed by how quickly they helped me out. I had a great experience with their customer service, and I'm so happy to keep wearing my jacket. Actually, I was so pleased that I ended up buying another Tentree jacket, this time a lighter one for the summer. I'm now a loyal customer because of the amazing service I received.
Christmas gift jacket
I got this really awesome jacket as a Christmas present from them, but it was way too big for me. It's super cool because it's environmentally friendly. The return process was a breeze, and Silvia, the lady I talked to from customer service, was so friendly and helpful. She got a replacement jacket sent out to me right away!
Missing items in order
The process of ordering was pretty simple and smooth, but when my package arrived, I noticed that two items were missing. I got frustrated, so I sent an email to customer service, thinking it would be a pain to fix. Surprisingly, they replied quickly and were really helpful in sorting out the missing items. We went back and forth a bit, and they eventually confirmed that the two missing items were being sent to me. I was really impressed with how well they handled the situation, it changed my disappointment into satisfaction.
Online purchase satisfaction
I just bought something online and had a little problem with my order. But man, the customer service team really came through and fixed it super fast! They went above and beyond to make sure I was happy. I was really impressed with how much they cared. And I also love that the company is all about sustainability and being environmentally responsible. It makes me feel good knowing I'm supporting a brand that's doing the right thing. Can't wait to shop with them again!
New Clothes
Oh my gosh, you won't believe it! I got these new clothes, but one of them had a hole in it. I reached out to them through email, and you know what they did? Instead of just offering me a discount, they sent me a whole new one! This company is seriously so great, they really go above and beyond for their customers. It's pretty awesome, don't you think? Plus, the clothes are really stylish, so I'm totally loving it here!
Clothing items
I've been a loyal customer of this company for a while now, and every time I order from them, I'm never disappointed. The quality of the clothes I get is always top-notch, and I really like that they're eco-friendly. Recently, I had a package go missing during delivery, which was pretty worrying. However, the customer support team was quick to respond and fix things. I want to give a big shoutout to Silver for their fast help and awesome customer service. It's experiences like these that keep me coming back to support this brand.
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A Sustainable Shopping Experie
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