Prestigia.com
All reviewsPrestigia.com
33% Would buy here again
All reviews (3)
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Need some attention
Sorry Team Prestigia This time I am not explain how and when I used your services 2018, 2019 and 2020 Two trips to different location were fine ,nothing negative we as a family couldn't notice any minus point to complain Next trip cancelled and reason know to everyone ,no issue understood I can't remember how many times I had called up ,five dozens of emails for refund But not even a positive reply I could receive
Later in July I received an email describing your money is in your wallet and wishing you all the best for fresh booking where I can use this amount
I also gone thru the reviews and hundred of reviews were of same as I stated .Please take this request on top priority and resolve them.hotel reservation deposit
Prestigia initially acknowledged that I was entitled to a refund for the deposit I made to reserve 3 rooms in Las Vegas, but after 5 months of waiting I have yet to receive my refund. This company will scam you.
Hotel rooms
No refunds ever must be the company policy..
After doing some price compares, I found Prestigia offered the lowest rate on our group travel destination. I then referred Prestigia to my traveling group. My group purchased a total of six reservation (some with multiple rooms) at two different hotels with six months before the travel date.
Unfortunately two of us needed to cancel and change our initial room reservations. The first person canceled within 48 hours and requested a refund. She was within the cancellation period and was offered a refund. But she was never pressed for the funds and only inquired once.
I canceled one of the two rooms booked on my reservation with three months before the travel date (again within the cancellation period) and was told “due to COVID-19 refunds are taking longer to process”. Two months after the cancellation I sent several emails (because I could not reach anyone via phone) and was told it is being processed.
Thankfully, we all arrived at our hotels and the check ins went great with no issues.. Upon returning from the trip I inquired again about my refund and was told “it is being processed”. Two weeks after the trip and after several additional emails, I received a reply that my refund would posted in 2-5 days. It’s been two weeks from that email and now I four months from refund request and I still have it to receive a refund.
I contacted my credit card company and they state they could protest the charges, but I didn’t want to cancel the charge because I did receive half of the service (one of the two rooms).
This could have been a five star review do to the great prices and ease of making reservations, but I will never use them again and I am still waiting for my refund.
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