Chic Me - Overall Rating based on 50 reviews
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Clothes, shoes, jewelry
I purchased my order on 4/16/23 … I have not received my order yet, customer service number doesn’t work, busy no matter what time of day called. No replies from all my emails sent. Only replies are from robot, very upset and will not purchase from them again, they started out great, but now I wouldn’t give 1 ⭐️
3 outfits
I ordered from this company April 1 and I still haven't received my products. I will never order from them again.
I ordered 7 outfits from Chic Me. BIG MISTAKE!
I ordered my clothes I still have not received anything and when I went to check tracking it actually told me that they haven’t even packaged items yet I reached out online through the chat line that they have because you will never speak with anyone, and I was told to be patient but they’re getting my order together I told him I no longer want the order at all because I needed it in a certain amount of time and obviously I’m not gonna get it at that time so I decided I want to cancel the order well guess what haven’t heard anything back from them yet I will never ever order from this Company Again!
Dresses, pants and a bra
Scam Alert!
This place is a scam. I ordered many items totaling over $200. When I received them, most of the items did not fit me correctly and the dress I really liked had a stain on it. They would not allow me to return ANY of the items nor exchange and will not refund my money!
And had the nerve to say they would give me 50% off the dress with stain!
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM!Clothes / Jewelry / shoe's .
I ordered on feb 16, 2023. It took a whole 3 weeks to process and when i canceled the order ... asked when will i received my money, they told me my order hasn't even been paid for when they took the $137.72 out of my bank account. Then 2 in a half weeks later i get an email saying my order has been shipped. ... im still waiting for it . Today is march 20, 2023, I just wanted my money back. Very unprofessional site. I will never order from here ever again in life. Done ✔️
womens clothing
Clothing was nice however the two orders i placed did not come any where near timely. One was over 6 weeks. The other I am still waiting on and it has been over 2 months. At this rate, by the time the items come, they will be out of season. Have had numerous communications with their helpdesk. There were polite but not really helpful.
Shoes
No customer service of any kind and they don’t even care no tracking that you can see if they just took my money ! Shop somewhere else please save time and your money!
Lingeries
I ordered some clothes for my wife on November 02, 2022, and am still waiting to receive my order. I inquired through the chat a week before Xmas to see what was going on, and after that, I saw an update that it was shipped on 11/18/2022. Fast forward over a month later, in January 2023, when I informed Chic Me via chat that I still needed to receive my items. I was told to be patient. It had something to do with the blizzard in December.
It is now January 16, 2023, and no clothes. I need my clothes or refund me.Order 01010102161
I ordered three outfits from this company in the early part of November and received them on 11/18/2022. All three outfits were ordered in a size XL. These outfits were not true to its size. Two of them were too small and the other one was too large, but they all were size XL. The quality of the material was cheap looking and undesirable. I, contacted ChicMe 11/23/22 via email to inform them of these issues and what's the procedures for returning these outfits and that I wanted a refund? I received an email back the following day from them requesting that I send them pictures of these outfits or the SKU#, which I did. At that time, they offered me a 10% discount and I can keep the outfits. On 11/24/22, I responded to the email informing them that I wanted a refund and what's the procedures for returning everything back? On 11/25/22, I received an email offering me a 30% discount and to keep the outfits, which I declined and requested procedures to return these outfits. On 11/26/22, I received an email offering me 50% and to keep the outfits. I responded to the email requesting a refund, that I don't want these outfits, again explaining the material is not good quality. As of this date, I haven't heard back from them. I'm under the assumption, they're waiting for the 14 days refund policy to expire so they can use that as a reason to not refund my money. Had I known ChicMe was located in China, I wouldn't have ordered anything from them. Anytime I order clothes from China, the sizes are never the true sizes, they don't send everything that was ordered and when contacting them with any issues, they don't respond back. Please don't order anything from ChicMe because what you order will not look like the pictures, less desirable and they will not refund your money.
LZR14604hpMichic
I ordered several things and eventually received them after a long period. The quality of all was not great but I wasn't surprised. I returned 3 of the worst items but never received a refund.They tried to give me a discount to keep the items but I insisted on a refund.They keep asking me for the weight of the return even though I sent them a picture of the return receipt and tracking information. I had to pay to return the items. So now I'm out the cost of the returned items and the cost of the return shipping. I think I'll dispute the charges with my credit card company.
two pieces of clothing
This was THE WORST online shopping experience. This ChicMe is a fraud. They just take your money and don’t care about your order. I did not receive my order and they refused to reimburse me even after I sent them proof, from the USPS, that my order was not delivered. They have no respect for the consumers.
Women Clothing
This is ABSOLUTELY THE WORST COMPANY I HAVE EVER DEALT WITH….ABSOLUTELY, POSITIVELY THE WORST!!!! The items purchased were too small. It took to long too get information on where to return the items. They asked me questions about my body dimensions…they offered me a 2% refund and I could keep the items….they offered me a 10% refund to keep the items and I could donate them. This mess went back and forth for about a month. I finally threatened to contact the Better Business Bureau, my attorney and any other agencies to filed my complaint and/or lawsuit before they provided the address to return the items. We are talking about items totally under $100. They finally said that I had to pay for shipping the items back. Still, they wanted me to provide shipping information to them. My question to them was WHY? Why do you need the weight, the cost and other information about the shipping when you are not paying for the shipping cost? Please understand that I paid for the cost of having the items shipped to me…it didn’t cost them anything to ship the merchandise....but they were adamant about not refunding me the cost that I paid to have the items shipped…A MESS. Be AWARE this company and the less than poor services as it relates their return policy. Also, there is no number to call this company. This was my FIRST and LAST time purchasing anything from this company…if you can call it that!!! My rating for it is: LESS THAN ZERO!!!!
You just LITERALLY prevented me from ordering something from them! I came here to check the reviews and yours specifically caught my attention to read as it was so long. I knew then and there that HAD to be a TERRIBLE and truthful review so I read your comment first. And boy am I glad!!! Thanks!
Jumpsuit and a top
"Buyer's Beware" Items are not true to size, nor do they look like the pictures. This company do not honor the return policies. this company tries endlessly to negotiate a refund percentage rather than giving you a full refund for items that you can not use and you're asked to pay to pay for the return fee. Do not patronize this company because they are fraudulent
Women's clothing
2022 April purchase.
I will say this... They draw you in with all the pics of beautiful and unique clothing... I was SUCKERED! I ordered three pant suits and a necklace. I will say this, it didn't take long for me to get everything. It all arrived in about a months time. I was so excited when it arrived, I opened up my package and one by one pulled everything out. So disappointed to find that the pics look as though the clothing is made of cotton or a cotton blend when I'm reality they are made of polyester blend. I want to return everything but it's probably cheaper just to keep it all and donate.
NEVER AGAIN! I'm here to warn others don't do it. Buy local.$400 worth of product
I spent over $400 on items and when I did finally receive them after almost 3 months the quality was so poor, I couldn't wear one single item. The material that some of the dresses were made from was so thin, I'm sure after just one wash they would be in shreds. Extremely cheap-looking. I gave everything to a homeless shelter.
shitty
awful website! sizes dont fit like the sizes should, i ordered 6 items at once and its been over a month and i still have not gotten my one item. they refuse to do anything about it. they refuse to let me return the items that dont fit although before buying, there was a free return note on the items. i got told they are not returnable then i got told they all past the return date. awful customer service, bad products(one was badly made) & too expensive! do not shop at this site!
Apparel
I made a $128.00 purchase. Everything was poor quality. Not as advertised! Their size chart is not accurate. I ask for a return label & a full refund. They offered me a 10% discount on my next order and refused a return label. How insulting! I cannot believe this company is in business!
I just had the same thing happen to me. I wish i had read the reviews on this place before I spent my money
Rhinestone Cutout Ruched Wide Leg Jumpsuit
First, the item was delivered on time.
I mistakenly ordered an XL being 5.9 and half . 175lbs it was TOO loose no shape. I submitted a " trouble ticket on 12/3 and Cooky the CSR resolved the issue " fully in my favor " on 12/7. They were FAST to my response. I will order other items. TY CookyFlannel Shirt
Ordered what I thought was a beautiful flannel shirt for my daughter.
When the shirt arrived it was not flannel and was cheaply made. Color was like the picture but nothing else was. Very Disappointing as it was not cheap $$ and was a birthday present for my daughter.**MINUS xxxx STARS** FRAUD Buyer Beware
I purchased several items (7 to be exact) from this company because of the high ratings. However, when I got my items, the material was cheaply made and and very poor quality. I've email them and sent a refund request via their website. I originally was emailing Amiee and she was responsive the first email. After I explained to her I want to return all the merchandise because for all those reasons above, she then went MIA... I tried emailing several more times after that. I went through Amiee, Sally, and finally Cherry. When do get the finally get a response, they saying that I can't return it because it's past the 30 days. So this whole entire time, when it was in that 30 day period, ChicMe decides to not responds to my return request. Once when for sure it passes, you can't except it. I'm outraged by this poor business ethic and my purchase was over $100 that I just lost for no reason. Note: there is no return address that is provided on their website or order. You have to go through a request or talk to someone before all of that information is provided.
To be honest... I'm not sure if I am confident in believing their great reviews now. Buyer beware!
Review with most votes
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