Dressbarn20 reviews
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Return label issue
I would probably give them like half a star if I could. Their customer service is just awful - waited around for 3 days just to get a return label, sent 4 emails and got no response. Couldn't even find a phone number to call for help. Definitely not planning on buying anything from them again. I used to always shop in their store, but this online experience was just a letdown and super irritating.
Cute dress, no refund
Oh my gosh, this company is seriously the worst! I ordered the cutest dress online, but it never showed up! And when I asked for my money back, they were just like "nope, sorry." It's so not cool, all I wanted was a refund for the dress I never received. Ugh, it's beyond frustrating!
Blouse
I just bought a blouse from the store and man, trying to return it was a real nightmare. I tried hitting up customer service through chats and emails multiple times, but got no response at all. It's pretty upsetting that a store would make it so hard for customers to sort out issues with their purchases. Looks like I won't be shopping here anymore, and I'm definitely going to let others know about the crappy experience I had.
Recent return experience
I've been a loyal customer for years and always happy with my purchases from this store. But my recent experience trying to return two items has really disappointed me. I finally got a return label, but the tracking info says they haven't received the items and I haven't gotten my credit. I've emailed customer service multiple times, but all I get are automated responses that don't help. I can't cancel the part of my order that never came, and the website's virtual assistant can't connect me to a real person. I'm so frustrated with this brand for not helping me and not fixing the problem.
Clothes
I gotta tell you, buying clothes online was a big ol' mistake. This company I ordered from totally ripped me off, didn't even send my stuff! I mean, come on! I tried reaching out, but they just ignored me. No phone number or nothing! I used gift cards too, so I'm out of luck getting my cash back. Total scam, folks. Stay far away!
Clothing items
As a customer, I was really bummed to find out that the store doesn't do refunds anymore. They didn't mention that when I bought stuff, so now everything's basically non-returnable. It's not cool to buy something and then not have the option to bring it back if it doesn't work out. I'm worried about how this secretive policy will affect my future dealings with the store.
Online dress purchase
I had the worst experience with this online store. I ordered a few dresses, thinking they would be nice, but they turned out to be really cheap and bad quality. They looked nothing like the pictures on the website. When I tried to return them, the customer service team was completely silent. It's just awful and not okay.
Replacement jeans
I recently ordered some replacement jeans online because I already bought a pair in the store. But when I got them, I was pretty disappointed with how they looked and how they fit. They didn't match the measurements that were on the website, and it was obvious that they weren't put together as nicely as my original pair. I tried to reach out a few times to get a refund, but all they offered me was store credit. This whole thing just left me feeling pretty let down and annoyed with their customer service.
Unavailable Items
I had a really bad experience with this store. I thought I could order the stuff I wanted, but turns out they didn't actually have it in stock. When I called customer service, they kept giving me lame excuses like "pre-sale" or "still on the way" and wouldn't give me a refund because apparently, the stuff was already on its way. It's been two weeks since I ordered, and now the items aren't even on their website anymore. I don't even want the stuff anymore, and I don't think I'll ever see my money back based on what others have said in their reviews.
Too bad if you need to return stuff
So, hey, if you need to return something at that store, you're kinda out of luck. Their customer service is seriously lacking. Instead of giving you a refund, they only offer these limited gift cards. It's frustrating when you can't get exactly what you want.
Online subscription cancellation issue
I had the worst customer service experience at this online store recently. I've been trying to cancel my subscription for like three months now, but even though they said it was canceled, they keep charging my card. It's just so frustrating and shady. I wouldn't recommend trusting this store with your financial info at all.
Recent clothing purchase
I bought some clothes recently and I gotta say, I was pretty let down by about 60% of them. The fabric was terrible on some and they didn't even fit right. So, I tried to return one that didn't fit, still had the tags on and everything, but they told me all I could get was store credit, not my money back on my card. That's just not cool and honestly makes me think twice about sticking with this brand.
Online order issue
I bought something online not long ago and ran into some issues with my order. After I placed my order on the website, I found myself needing to get in touch with customer service for help, but it didn't go too well. Even after trying a few times to reach out, I only got a few responses from the customer service team. Not getting much communication from them made me feel annoyed and let down by the whole thing. I did end up asking for a refund, but I still haven't heard back.
Wrong size capri received
I ordered a size 10 straight leg capri, but I got a size 4 capri instead with this strange dolphin hem. It's so weird, right? Seems like the online ordering system totally screwed up. Such a pain!
Work and play clothes
I used to really enjoy shopping for my work and play clothes at this store, but now that they've got this online site, it's like a total trap! The clothes are not great quality, and if you need to return something, all they'll give you is a gift card. Plus, they try to sneakily get you to sign up for a subscription for free shipping, but it's really a sneaky $9.99 charge every month! Don't be fooled, it's a complete rip off.
Scammed on Nov. 13 order
I'm so frustrated with Dressbarn, it's a total rip-off! I ordered some stuff weeks ago and still haven't received it. I've been trying to reach out to them multiple times, but they never respond. It feels like they just took my money and vanished. I want a refund, not just store credit. To top it off, some items I ordered aren't even available on the website now. My order number is 1541760, if anyone actually gives a darn.
Cheap clothing, refund issue, communication problem
The clothes I bought were really bad quality and looked like they were made cheaply. So when I tried to return them during the right time, the company totally wouldn't give me my money back. It was super annoying trying to talk to them because I had to spend forever looking up how to get help online. Finally, after a ton of work, I was able to chat with a customer service person. They were nice and all, but the whole thing was just such a pain. Plus, the stuff I got was all fake polyester material, not what I was hoping for at all.
Two Tops Purchase
I bought two tops at this store, same style but different colors. Unfortunately, one of them was too small. When I reached out to customer service, they said I could return it, but I'd have to pay for shipping and would only get store credit. This policy is not cool at all because it means all sales are final and you can't get a refund. I've been a customer for a long time, but this situation has made me not want to shop here anymore.
clothes
I recently bought some clothes and it didn't go great. I ordered a few things, but one got canceled by the supplier. I asked for a refund since I never got the item, but they only gave me store credit instead. Then when I tried to check on it, I didn't get anywhere. They just sent me a generic email saying they sent my request to "support", but I never got a response. So annoying! Definitely won't be shopping there again.
Dressbarn nightmare
So, I messed up by ordering from this company and let me tell you, it's been a total nightmare. If only I had checked the reviews beforehand, I could've avoided all this trouble. The lies that their employees tell make me sick, and it's just wrong that they can treat customers like this. I'm telling you, stay far away from this company and any other ones owned by Retail Ecommerce Ventures. Do yourself a favor and shop somewhere else.
About Dressbarn
Are you an expectant mother? Are you looking for the type of female maternity wears that can make you feel comfortable as you are carrying your pregnancy? You may consider giving Dressbarn a try for they offer different types of maternity wears and other types of female clothing and accessories. Read customer reviews of Dressbarn here to learn more about them.
About Dressbarn
Dressbarn is a fashion company that focuses on offering different types of female apparel and accessories. The company was founded by Roslyn in 1962 in Stamford, Connecticut. According to Dressbarn, ‘with over 800 stores, across the country, they strive to maintain their distinctive position in the marketplace by providing their private labels and contemporary fashions at a great value in an environment that is friendly and trustworthy’. They also claim that for more than 50 years of the company’s existence, they are consistent in meeting the needs of every woman around the world when it comes to modern fashion and accessories.
Products and services of Dressbarn
Dressbarn offers a wide range of different types of female clothing and accessories including dresses, maternity wears, pants, skirts, denim, tops, knit tops & tees, sweaters, cardigans, jackets, coats, blouses, shirts, swimwear, sleepwear, jewelry, masks, shoes, and sunglasses. They also offer plus size female clothing. Dressbarn offers free shipping on all orders above $75 around the US.
Compliments, complaints, and tips for Dressbarn
Do you own an assortment of Dressbarn in your wardrobe? Did you enjoy using their products? Would you confident to shop with them again? Your experience and feedback will go a long way in helping future customers to make the right decision.
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Contact Information
Categories Dressbarn
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Seite online seit: September 8, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
Work and play clothes
I used to really enjoy shopping for my work and play clothes at this store, but now that they've got this online site, it's like a total trap! The clothes are not grea... Read onBy: Angelina