Meshki - Overall Rating based on 29 reviews
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Pretty dress but didn’t fit right
I recently purchased this dress that I thought was really cute, but unfortunately, it didn’t fit me well at all. I was feeling pretty discouraged, but I decided to contact their customer service and they were really quick at resolving the problem. They made things right without any trouble. I will definitely be shopping at that store again because they truly value their customers.
Fantastic product and services
I just bought something from this online store and I gotta say, it was a pretty great experience. I found the website after looking around online and it was super easy to use. Everything I needed to know was right there, like how to pay and how my stuff would get to me. The whole thing went smoothly, from when I placed my order to when it showed up at my door right on schedule. Shoutout to Claudia from customer service for helping me out with a return, she was awesome.
Amazing customer service!
Oh my gosh, I gotta tell you, the customer service team at this place is seriously the best I've ever experienced! They are super quick to respond and help with any issues that come up. I'm telling you, they are amazing!
Unhappy with store credit offer
I bought some stuff from this store, but I was really bummed out by how bad the quality was. And when I wanted to bring it back, all I got offered was store credit. But I don't want that. I think it's not cool that they didn't tell me about this on their website. Just want my money back, not more store credit for stuff that's not that great.
First-time online shopping, high-quality and timeless clothes
My first time shopping online was with this brand and I gotta say, it was great. The clothes I got were super nice and had a classic look that I really liked. I think I might keep coming back to this brand in the future, I was that impressed.
Black midi dress purchase
I had a really easy time ordering what I wanted, no issues at all. Evelyn, the customer service rep, was amazing - super kind and great at solving problems. It's rare to get service this good nowadays, but Evelyn went above and beyond. The price for the dress was fair, and it was really good quality. The delivery was quick and the dress showed up in perfect shape.
Stunning outfits, amazing customer service
I've had amazing experiences with this brand. Their customer service is top-notch - always helpful, patient, and ready to assist. If I ever had an issue with an item, they fixed it right away. Whenever I wear their fabulous outfits to work or out, I get tons of compliments and people asking where I got them. The quality is top-notch, and even though it's a bit pricey, it's worth it. I really appreciate this brand and everything they offer. And shoutout to them for the awesome birthday voucher. Thanks a bunch! xx
Evening wear purchases
I always buy my fancy dresses from this store for special occasions like weddings, and I'm always amazed by how nice their clothes are. The items are really well-made and have gorgeous designs that make me feel really good when I wear them. Recently, I had to contact their customer service for help, and they were amazing. The people I talked to were so nice, knew their stuff, and made sure my problem was fixed fast. I'm really happy with both the stuff they sell and how they treat their customers.
Wedding dress and cute pieces
I was really freaking out about trying to find a dress for my reception, but luckily I found the most amazing one at this store. The girl who was helping me out, Melissa, was seriously so sweet and she knew her stuff. Plus, I ended up snagging some other really adorable things for the weekend. I'm already looking forward to going back to shop there again!
Quick and helpful online chat experience
The online chat service was awesome! I got help right away from a super nice person who answered all my questions perfectly. It was so easy and smooth, I was really pleased with the service.
Emergency situation, extended return deadline
The customer service at this store is seriously the best! I got 3 dresses from there, but had to return 2 because of a last-minute emergency. I ended up missing the return deadline, but when I contacted customer support, they were so nice and let me return them anyway. I really appreciate their understanding and flexibility. Thank you!
Store credit only for returns
I think it's pretty strange that this online store only gives you store credit when you return stuff. It feels like they're trying to keep people from actually getting their money back, instead of making sure they're happy with what they bought. Only offering store credit could really annoy customers who end up with something that doesn't fit right or isn't what they wanted. It would be way better for customers if they could just get a full refund when they return things.
Bridal dresses, bachelorette outfits, swimsuits, rehearsal dress, after party dress
The clothes at this shop are seriously top-notch. They are such high quality and absolutely stunning. I can't even put into words how amazed I am by the skill and detail in every piece I've bought. From my wedding dresses to my bachelorette outfits, swimsuits, rehearsal dinner dress, and after party attire, Meshki always goes above and beyond. The customer service is amazing too - always super friendly, know their stuff, and ready to help with any questions or issues. I completely trust this brand and know that whenever I need something specific, Meshki will have just what I want. Whether it's everyday clothes or fancy event outfits, Meshki is my number one choice for all my fashion needs. I can proudly say that I'm a dedicated customer and will keep supporting this brand for years to come.
Dresses
Oh my goodness, I just have to share about these dresses I bought from this store! They are seriously adorable and beautiful! I had to return one because it was huge, like it was made for giants or something. But let me tell you, the lady in customer service, Shiena, was amazingly nice and helpful. She made it all so simple and fast. Thank you so much, Shiena! I really appreciate you guys for making everything so wonderful!
Duplicate Order Fiasco
I just bought a couple of dresses online, but somehow I got charged twice for the same items. It was pretty confusing to get two emails with different order numbers for the same dresses. Luckily, Gigi from customer service was really helpful and fixed everything super fast. I contacted her right away to explain what happened, and she was quick to sort out the issue and give me a refund. I was so relieved and thankful for her help dealing with this mix-up. Thanks a bunch, Gigi, for being so prompt and efficient!
Package issue resolved
I just wanted to share that the customer service team really came through for me when I had a problem with a package that was marked as delivered but never made it to me. They were quick to respond and gave me the option of getting a refund or credit. They were super nice and understanding the whole time. I was really impressed with how they handled everything and would totally suggest their customer service to anyone else.
Graduation dress
I recently bought a graduation dress from this store, and I was really let down by how the dress turned out. It showed up in bad shape with snags in the fabric, cheap jewelry falling off, rusty hardware, and runs in the material. I spent a lot on this dress, and it wasn't even packaged well. The customer service replies were automated and took forever, and they didn't seem to care at all. Their only solution was to send the dress back, which wasn't ideal for a big event like graduation. It feels like they're trying to trick people with their products and customer service.
Wedding dress
I picked up this dress for my cousin's wedding and it was really adorable, but the sizing was a bit off. It felt snug around my chest but kept slipping off my hips - kind of strange! It was like the dress couldn't make up its mind if it wanted to be tight or loose. I ended up returning it and Veronica was so helpful. She was super friendly and made the whole process simple and easy. I might consider giving this store another chance if they have more cute clothes like that dress.
Dress
I bought a dress from this company not too long ago and man, I was really let down by their return policy. So, I get the dress and it's not fitting right, you know? I go to return it and they hit me with the news that I can only get store credit, no refund. That's such a hassle for me and others who need to try different sizes and send stuff back that doesn't work out. Their strict return rules really bummed me out and I don't think I'll be shopping there again.
Quick and helpful service
I reached out to customer service to ask about returning an item, and I have to say, their response was super quick, efficient, and easy to understand. The person I spoke with really knew their stuff and answered my questions confidently. They helped me out right away and gave me all the info I needed to return my item. I really liked how professional and willing they were to help me quickly. All in all, I was really happy with the customer service I got.
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