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Actuator for turbo charger
I just bought an actuator for my turbo charger from this company, and I gotta say, I was really let down by their service. They didn't ship my order in time for overnight delivery like they said they would, and when I asked about it, the manager was super unhelpful and didn't take it seriously at all. The way the staff at this company handled everything was just not cool and unprofessional.
Problematic Purchase
The customer service at this company is just terrible. I ordered a part and was told it would ship within 4 days, but it didn't. I tried calling and emailing after 6 days to ask about my order, but no one ever got back to me like they said they would. After waiting almost 2 weeks, I had to cancel my order. The way they ignore customer concerns and don't communicate is really disappointing. I recommend not dealing with this company to avoid going through the same headache.
Fuel and oil filters
I haven't received the fuel filter that I paid for even though the company promised it. My order came in two shipments but one item was missing. Since July, I've been getting emails saying the missing filter will be shipped but it never arrives. The broken promises and lack of follow-through have left me feeling disappointed and frustrated. I won't be buying from this company again because their service is not reliable.
Urgent part order
I just ordered a part I really needed right away for a machine that wasn't working. Even though I picked next day air shipping, the tracking info said it was sent ground. I reached out to customer service, they admitted the error and offered to give back the extra I paid for express shipping. But since the delay cost me money, I asked for a full refund on shipping. They said no, which was frustrating over such a small $12 difference. It's really disappointing when companies don't stick to their shipping promises, especially when it ends up costing us customers.
Cat oil filter
I ordered an oil filter for my motorhome, and I was expecting the Cat brand but got Baldwin filters instead. I was kinda bummed out at first, but then I saw the price and they were really affordable so I just decided to go with it. I'll have to see how they do on my next oil change to find out if they're any good.
Diesel injection pump part purchase
I bought a diesel injection pump part that I couldn't find anywhere else. I was a little worried at first because of some bad reviews, but I was actually really happy with the price. When I placed my order, the part seemed to vanish from my account for a bit, but when I contacted customer service, they quickly sorted it out and helped me find my order. The part showed up a few days later, and I'm super pleased with how everything went down. I'll definitely think about ordering from them again next time.
Difficult-to-find truck axle
I gotta say, I was super happy with FinditParts. I was looking for a tough-to-find axle for my truck, and they hooked me up with a killer deal. The customer service was amazing, they really knew their stuff about the product I needed. Only hiccup was getting the shipping details after the part was already here. But honestly, that didn't bother me too much. I'm happy with my purchase and I'll for sure be coming back to FinditParts again.
Air filter
Oh my gosh, it was such a pain trying to buy an air filter from this place! I placed my order online, got an email confirming it, and then two days later they were all like, "Hey, download this form, fill it out, and send it back." Seriously, what a hassle! I thought online shopping was supposed to be super simple, not this old school paperwork nonsense. And the guy in customer service, Joe, was no help whatsoever. Ugh, I'm never going back there again.
Two-day air delivery
I'm really upset about my recent purchase from this company. I paid more for two-day air delivery, but my order ended up arriving three days late. The product was ready and shipped on time, but UPS delayed the delivery by a day, so I had to push back my vacation by two days. It was really frustrating and messed up my plans. I think when you're paying extra for faster shipping, you should get better service than that.
2003 V-rod starter solenoid replacement
What a pain it was trying to track down a new starter solenoid for my 2003 V-rod! The folks at my local H-D shop said they didn't make that part anymore and didn't give me any options. So, I decided to search online for some help. Luckily, I stumbled upon FinditParts and they had the perfect match for my V-rod. The part showed up fast and I was able to get my bike up and running again with no problems.
Mirror
Daniel was amazing, he knew his stuff, was super friendly and helpful. The mirror got here in just 24 hours like he promised. Also got a nice 10% discount as a first-time customer. Definitely happy with the service.
Ordered 4 car parts
Alright, so I ordered 4 car parts and only got 2 of them really quick! But now I gotta wait for the other 2, which is a bummer. Wish they could just all come together, ugh!
Brake rotors purchase
I just bought some brake rotors from this company and I gotta say, their service is top-notch. Ordering was a breeze, prices were good, and my package arrived super quick. I placed my order on Tuesday and it was at my door by Thursday - so fast! I was really impressed with how efficient they were. Overall, my first-time buying experience was amazing and I'll definitely be a repeat customer for more auto parts. Big thanks to FinditParts!
Quick delivery to Canada
I couldn't believe how fast my order got to my door up here in Ontario, Canada. It only took 4 days to get the part I needed in my hands, and that's some top-notch service in my book. The parts were exactly what I saw on the website, making everything super easy. I'm seriously impressed and will definitely be coming back for more.
Master Cylinder Purchase
My friend told me about this vendor, so I decided to give them a try when I couldn't find the Master Cylinder I needed anywhere else. I placed an order, but it got canceled because they didn't have the part available. The customer service team gave me the manufacturer's phone number, and it turns out they had the part I needed but wasn't in the vendor's usual inventory. They put the order on hold for me and I got my part within 4 days. Plus, as a new customer, I got a 10% discount on my purchase. Their amazing customer service and willingness to go above and beyond really impressed me, so I'll definitely be coming back to them for any future auto part needs.
Quick and convenient purchase
This website is seriously amazing! It's so simple to find what you're looking for and the different ways you can pay make it super easy to buy stuff. Plus, my order came crazy fast thanks to UPS. I'm so happy with how everything turned out and I'll definitely be coming back to shop here again in the future.
Heavy, long, and bulky parts
The packaging for the stuff I got wasn't great. The box looked like it got roughed up during delivery, so I was worried the parts inside might be messed up. Luckily, when I checked, the parts seemed fine. Still, I was hoping for better packaging especially since the items were big and heavy. It got me thinking about how much care they really put into the shipping process.
Bronze bushing purchase
I just bought three packs of bronze bushings from FinditParts. Supposed to be four in each pack, but one only had three. Contacted customer service about it, and they were super quick to help out and fix the problem. FinditParts ended up giving me a full refund right away, which was really nice of them.
Transmission fluid and filters
I just ordered some transmission fluid and filters from FinditParts. The filters showed up in four days, but the transmission fluid took a whole extra week to get here. I was stressing because I needed it in four days for my Motorhome trip, but luckily it all worked out. The delay was annoying, but the products were top-notch and a good deal overall.
Replacement mirror for RV
Thank you for hooking us up with that replacement mirror for our RV! We couldn't find it anywhere else, but lucky for us, FinditParts had it in stock. The price and shipping costs were totally reasonable, and we're very grateful for that. Overall, it was a great experience and we're happy with the outcome.
About FinditParts
FinditParts is an online supplier for heavy-duty truck and trailer parts based in Los Angeles, California. Launched in 2010 by David Seewack, its mission is to simplify the process of finding and purchasing heavy-duty truck and trailer parts for buyers. The platform serves a diverse clientele, including owner-operators, fleet managers, municipalities, distributors, and repair facilities, providing access to over 10 million parts from leading brands and manufacturers in the industry. FinditParts utilizes an e-commerce model, offering features such as an extensive online catalog, search by part number, and options for standard or expedited shipping to cater to the needs of the heavy-duty vehicle market.
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Contact Information
1308 Factory Pl. Suite 112
90013 Los Angeles
United States
📧 trustpilotsupport@finditparts.com
Categories FinditParts
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Seite online seit: October 1, 2023
Letzte aktualisierung: November 29, 2024
Review with most votes
Small order for rear turn sign
I just ordered some new rear turn signal lights for my truck because the old ones were busted. The price from the company was super cheap, and the shipping came way quicker than... Read onBy: Lamont