Scarosso - Overall Rating based on 27 reviews
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Mocassini purchase
I just bought a pricey pair of mocassins, but they don't fit right. I tried to return them by contacting customer service, but I haven't heard back in three days. I even sent a follow-up email, but got no response. Also, the customer support phone number seems to be fake. Overall, I'm really frustrated with the lack of help and communication from this company.
Awesome shoes
I bought some new shoes and they fit like a glove! They actually arrived earlier than I expected. The quality is top-notch, really awesome!
Comfortable high-quality shoes
The shoes are great quality and super comfortable! I was really impressed by how quick and easy the delivery was. Only thing is, I wish there were more color options. It'd be awesome if they offered a discount code to loyal customers who buy more than once a year.
Recent shoe purchase
I just bought some shoes online and I have to say, I'm really impressed. The measuring tool they had on the website was super useful in helping me pick the right size. These shoes are so comfy and they look really high-end without the crazy price tag of designer brands. They were a bit pricey, but the quality and craftsmanship make it worth it.
Moccasins
I bought these moccasins last winter and they were great at first, fit perfectly and comfy. But after just a month of wearing them, they stretched out way too much. Now they feel more like slippers than shoes. I paid €150 for these and honestly, it's pretty disappointing. I had a different brand of moccasins before that lasted me 5 years before they needed to be replaced. So, I wouldn't recommend these ones.
Expensive Shoes
I bought some shoes back in late November, and now it's already mid-February, but I still haven't gotten them. I've tried contacting customer service a bunch of times, but all they send me are the same generic replies. It's really annoying and kind of sad to see lots of other people going through the same thing on social media.
Leather loafers
I bought a pair of leather loafers from this company. The customer service was really disappointing. When I needed to return the shoes, I had a hard time reaching anyone from the customer service team. I called their hotline multiple times, but no one picked up. I also sent several emails, but they didn't respond to any of them. The lack of communication and help has made the whole process really frustrating and unpleasant. I wouldn't recommend this company because of their terrible customer service.
Shoes are amazing
I really like the shoes I got from here, they are so cool and well-made. The craftsmanship is top-notch and they look awesome. On top of that, they came really quickly.
High-quality shoes, beautiful design, perfect returns and refunds, seamless ordering process
I just bought a pair of shoes from this company and let me tell you, I am really impressed with how nice they are. The shoes are great quality and the design is absolutely beautiful. When I first ordered them, I got the wrong size but returning them was easy peasy and I got my money back no problem. I decided to order another pair and everything went smoothly without any hiccups. I totally suggest this company if you want some super cute shoes that are top-notch quality.
Quality shoes, excellent customer service
I just bought a pair of shoes from them and I have to say, the shoes are even better than I expected. The quality and attention to detail are really impressive. The customer service was also top-notch. They helped me find the right size for the shoes I wanted, and they were quick to respond to my emails with all the info I needed. I'm really impressed with how committed they are to making great products and providing great service. I'll definitely be shopping with them again.
Men's dress shoes
I bought some men's dress shoes from this company not too long ago. I was pretty happy with my purchase overall. The shoes arrived quickly and were really good quality. The only downside was that the box they were in was a bit dirty, which kind of took away from how nice the shoes looked.
Purchase of shoes
I was really impressed with the quality of the shoes I bought, especially given the price. But man, dealing with the return process was a total headache. It took forever to get a return label, and the whole thing just seemed kinda disorganized. It was pretty disappointing to have such a hassle trying to return something, especially since this brand is known for having top-notch products. I'd advise anyone thinking of buying from them to really check out the return policy first, and maybe think about using a different payment method just in case.
Oxford Shoes
I just got a new pair of Oxford shoes from the store and let me tell you, I am really impressed with how well they're made. They're crafted from top-notch materials, and you can really see the quality in how durable and comfy they are. I love the little details in the design and construction of the shoes, they're both stylish and dependable, and now they're a great addition to my wardrobe.
Excellent customer support
I had a really great experience with the customer support team. They knew their stuff, were super helpful, and really went the extra mile to make sure I was happy. The products I got were top-notch and even better than I expected. I'm really happy with my purchase and for sure will be coming back for more. I won't think twice about telling all my friends and family about this company.
Shoe returned, still waiting for refund
I bought a pair of shoes, but when I didn't like them I returned them a few months ago. I've been waiting forever for my refund and still haven't received it. It's frustrating because no one from the company is answering my inquiries. I don't think it's a good idea to shop here since they seem to not care about customer service after the initial purchase.
Boots purchase, sizing issue
The customer service at this company was amazing. They were so helpful in fixing my sizing issue with the boots. The problem was that the sizing instructions they provided were a bit confusing. I ordered a larger size based on their recommendations, but when the boots came, they were still too big. I decided to keep them and use insoles to make them fit, but I wish the company had clearer sizing descriptions. It would be helpful if they explained whether the sizes are normal or true fit instead of just relying on the printed sizing sheet. It seems like a lot of customers have had the same problem, so it's definitely something that needs to be addressed. I couldn't return the boots because of the delivery delay, so now I have to deal with this issue. If they got the sizing descriptions right in the first place, it would have saved me a lot of trouble. It's a shame because accurate sizing could improve customer satisfaction and help the environment by reducing shipping costs and the company's carbon footprint.
Stunning quality at this price
I was really amazed by the product I got from this company. The quality was top-notch, with flawless craftsmanship and attention to detail in every stitch. The packaging was also impressive, showing that they really care about their products.
Quick delivery, sizing accuracy concerns.
My main worry when I buy shoes is making sure I get the right size. It's tough for me to nail down the size using the calculator they give, and it seems like different shoe styles can be a bit off. But one thing I really like about this company is how fast they get the shoes to me. They usually come way sooner than I thought, which is a nice change from my usual online orders in the US.
Excellent quality shoes but sizing took some trial and error
These shoes are really high quality. The packaging was so nice and made it even better. Ordering was super easy and returning them was no problem. It did take me a few times to find the right size, but now that I have them, I'm thrilled.
Recent shoe purchase
I just bought a bunch of shoes and I gotta say, I'm super happy with how it all turned out. These shoes are top-notch quality with amazing attention to detail in every single stitch. The materials they used are really high-end, so not only do they look good, but they're also super comfy. They work for any kind of event, whether it's dressy or more laid back. You can tell the brand really cares about what they're making, and that definitely comes across in the final product.
Review with most votes
Quality
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