Before placing an order I reviewed the return policy which stated you had 15 days to file for an exchange or refund. So I thought that seemed feasible and placed an order. I received my order and the bathing suit does seem of good quality but it is too big for me. So I sent and email which is what they request to start the return process.
The below were the options offered in there response.
A) Exchange for New Item: we resend you a new item with 50% off price instead of return. (Most customers choose this)
B) Fast Partial Refund: You don't need to return. we can refund USD$3 for each return item. This way can save your much effort and time.
C) Return for full refund: Please mail them out within 7 days and offer the valid returning tracking number.
Our return address is:
Eastern Side, 4th Floor, 15th Building, Qiyate Business Centre, NO. 999, Rd Jiangyue,
Pujiang Town, Minhang District, Shanghai, 201114
In order to send it to China shipping would cost more than I paid for them item. This was not information that was available on their website. And they can exchange it but I have to pay for the item again but get 50% off or they will just refund me $3.