All reviews of Heidenreich

  • Review about: Stokke

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    Yoyo stroller purchase

    I bought a stroller not too long ago, but it fell apart way too quickly. Now I'm stuck with no buggy for my toddler. Even though it came with a 2-year warranty, trying to get it fixed has been a real headache. I had to send so many emails back and forth before I finally got some help, but the response was kind of condescending. They basically told me to watch a video and try to fix it myself, which just made the whole situation even more stressful. Being a busy mom and having to deal with a busted stroller and the lack of quick assistance has been a real pain in the neck.


  • Review about: LA Apparel

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    Cancelled order

    My time dealing with LA Apparel was pretty frustrating, to be honest. I had placed an order, but then this lady named Jen went and cancelled it. She didn't seem to care about how I felt or the fact that I had money tied up in it, which really got me heated. Luckily, this guy Paul came to the rescue. He actually took the time to hear me out and understand why I was so bummed. Even though he wasn't even the one usually in charge of online orders, he still managed to sort everything out for me. Jen seriously needs a lesson in customer service!


  • Review about: Priceline

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    Rental car booking experience

    I recently rented a car through a travel website, but man, it was a total disaster. We confirmed the reservation and paid for the service, but when we showed up, they didn't have a car for us. And when we tried calling customer service for help, all we got was voicemail and no one called us back. It was frustrating - they completely ignored us. We were left stuck at the last minute, with a kid in tow. The customer service team was useless, and on top of it all, they wouldn't even give us a refund. This was hands down the worst car rental experience I've ever had, and I've done a lot of traveling. It's just not right to charge for a service you never even provide. We're looking into taking legal action against them.


  • Review about: Knix

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    Too small bras

    I bought some bras that ended up being too small, even though I made sure to measure myself. Customer service suggested washing them to try and make them fit, but there's no way that would work. And to top it off, I can't even return them!


  • Review about: Wine On Sale

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    15 pack red wine purchase

    I thought the 15 pack of red wine I got was a pretty good deal for the price. Most of the wines were really interesting and enjoyable. But, man, was I let down when I saw that Hallmark's Love wine was part of the package. That stuff was absolutely undrinkable - it felt like it was made by someone who had no idea what they were doing. I ended up tossing the whole bottle, which was a total waste. I think Hallmark should just stick to making greeting cards and stay out of the wine game, especially if they're putting out low-quality stuff like that. From now on, I'm only ordering again if I know for sure that there won't be any Hallmark wine in the mix.


  • Review about: Rebecca Minkoff

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    Handbag purchase

    I recently bought a handbag from this company and I have to say, I'm really disappointed. The whole thing was like a nightmare. The quality of the bag just didn't match the price, it felt like a rip-off. The customer service was awful, the people on the phone were rude and unhelpful. They didn't seem to care about my concerns at all. The prices were way too high for what I got, I probably could have found a better deal somewhere else. And to make matters worse, the delivery was delayed multiple times with no explanation or apology. This whole experience has really soured me on this brand, I won't be buying from them again.


  • Review about: Nature's Gem

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    Gummies and topical for mother-in-law

    I bought some gummies and a topical product from Nature's Gem as a gift for my mother-in-law. She told me that the gummies helped her chill out and get better sleep after a tough day, and the topical worked wonders on her tennis elbow. I'm happy with how well these products worked and their quality.


  • Review about: Routledge

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    Online textbook purchase

    My experience buying stuff online was not good. The website didn't know who I was when I logged in, so I couldn't get to the stuff I bought like my textbook and extra materials. And there's no phone number for help, just email. But emailing is taking forever. Like, I sent a message on Friday, and they asked for a screenshot. I sent that too, but I'm still locked out of my stuff more than a week later. It's really annoying, especially since I need my stuff for my final exam prep.


  • Review about: RealEats

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    Grilled proteins with mixed vegetables and grains

    The food I had was pretty good overall. I liked that they had a good variety of meats and they were cooked just right. But I wasn't too crazy about the grains and veggies they offered, they just weren't exactly what I like. My partner, on the other hand, loves cold sliced tomatoes and mashed potatoes with his meals, so he wasn't too happy with the sides we got. Maybe next time we'll think about getting different dishes that suit our tastes more.


  • Review about: Edible Arrangements

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    Edible Arrangement order

    I ordered an Edible Arrangement as a gift and, man, was I let down by the fruit quality. The arrangement looked nice, but every single piece was no good and I ended up tossing it all. When I called the store, the customer service did nothing to help and even said the fruit was fine. Huge waste of my money and time. I'd suggest sticking with flowers instead.


  • Review about: Fortunate One

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    Dress in my size

    I was a little hesitant about buying from this store because I saw some bad reviews, but they were the only place that had a dress I liked in my size. I decided to take a chance and placed my order on a Monday. I got a confirmation email shortly after, but by Friday I still hadn't heard anything about shipping. I got a bit worried and reached out to customer service. They got back to me by the end of the day with a tracking link. It turns out they shipped the package on Monday, so not sure what happened with the delay. Despite the initial hiccup, I was relieved to know my dress was on its way. It arrived after 6 days, which was good. The dress was beautiful and fit perfectly. They have a return for store credit policy, so keep that in mind if you need to return something. Luckily, I won't be returning my dress because I love it so much.


  • Review about: Visual Click

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    Fake product comparison

    I just bought a fancy pair of designer sunglasses from this store, but when I compared them to my real ones, I could totally tell that they were fake. Most people probably wouldn't notice, but I'm pretty good at spotting fakes. Even though it was a bummer to get a knockoff, the return process was smooth. The customer service team was quick to respond and I got my money back right away. Looks like they're really paying attention to feedback and trying to step up their game.


  • Review about: Hivital Foods

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    High-quality products

    I wanted to share my thoughts about this brand on here because I really believe in their credibility. I've been buying from them for over a year and I have to say, their products are amazing. Along with top-notch stuff, they also have awesome service and fair prices. Just wanted to say thank you for the awesome experience overall!


  • Review about: Miraclesuit

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    Blue one-piece swimsuit

    Hey everyone, I just wanted to share my experience with this brand. I bought a blue one-piece swimsuit and only wore it four times before the strap broke and started cutting into my skin. It was pretty uncomfortable and disappointing, to be honest. When I contacted customer service, they weren't very helpful and even a little rude. They didn't want to replace or fix the swimsuit, just gave me a small discount on my next purchase. But when I tried to use the discount, they said it couldn't be applied because the item was on sale. Seems like they care more about making money than keeping their customers happy. Just a heads up, I wouldn't recommend going through what I did.


  • Review about: HairMax

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    Hair growth laser band

    I just bought this laser hair growth band that my dermatologist suggested, and then I called customer service with a few questions. I was pleasantly surprised when a real person named Emily answered the phone. She was so nice and gave me some helpful tips. She's also sending me the full owner's manual. Big thanks to Emily for going above and beyond!


  • Review about: Buitrago Cigars

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    Product selection, easy ordering, shipping time

    I just bought something from this store and I gotta say, I was pretty happy with the stuff they had to offer. Ordering was a breeze and I liked that they usually deliver in 3-4 days. My last order did take a bit longer to get to me, but thankfully it still came in time before I used up all my previous stash.


  • Review about: Lilicloth

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    Mixed order processing

    I just ordered a bunch of stuff online and only part of it got processed right away. They let me know about the issue right away and sent the rest of my order separately. But because of this hiccup, I had to pay extra charges. If they had processed the whole order correctly from the start, I wouldn't have had to pay any extra fees. I'm hoping they can fix their system so this doesn't happen again in the future.


  • Review about: Preply

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    Awesome Support Team

    The support team at this place is awesome! They really listen to you and help you out fast. They care about both teachers and customers, which is great. I've been tutoring here for over 3 years and it's been a really positive experience.


  • Review about: Old Navy

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    Recent online order

    So, I bought some stuff online recently and it turned into a mess. I ordered a bunch of things, but they split up my order into two shipments. One package had 14 items in it, and the other was just a shirt. They used LASERSHIP for shipping. Right after they sent it out, the tracking status for the package with 14 items said it was 'DAMAGED and UNDELIVERABLE, contact the shipper'. I tried calling LASERSHIP a bunch of times, but I couldn't get through to a real person. All I got were those automated messages, and they never actually dealt with the problem. The retailer's customer service wouldn't give me a refund or send me a replacement until the delivery date passed. They didn't explain what happened to my package either, so I had no idea what was going on. Most delivery services usually still drop off packages even if they're damaged, so I was confused about why mine wasn't delivered. The lack of communication and solution left me pretty disappointed with the whole situation.


  • Review about: cosyfeet

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    Walking and winter boots

    These boots have been a game-changer for me, seriously. I dealt with Plantar Fasciitis for years, trying different insoles and spending a bunch of money. Finally, I decided to give these walking boots a shot. It's been over a year now since I started wearing them, and let me tell you, the difference is like night and day. I don't have pain while walking anymore and I can walk a lot more and for longer without any issues. And I also grabbed a pair of winter boots back in October, and they've been just as fantastic. I am so thankful for these boots, they have really upped my quality of life.


  • Review about: MLSStore

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    Little league shirt

    I bought a little league shirt and it was missing part of the print! I was really disappointed because it was kind of expensive, especially since I had to have it shipped all the way across the world. And when I tried to reach out to them, it was nearly impossible - they just kept transferring me to different people who never responded!


  • Review about: Alt

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    Quick and easy purchase process

    I was really let down by my time at Alt. It used to be my favorite, but now I'm all about Reddit or Kinksdate. The stuff just isn't as good as it used to be, so I'm checking out other places. Just remember, if it seems too good to be true, it most likely is!


  • Review about: Meridian

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    Trimmer purchase

    At first, I was a little unsure about giving these trimmers a shot because I thought they might be just a gimmick, especially for delicate areas. But after getting fed up with dealing with nicks, I finally decided to go for it. I gotta say, I was pleasantly surprised by how well the ceramic blades worked. They gave me a nice, close trim without any nicks at all. One thing to remember is to take it slow, especially on those sensitive spots. And don't forget to grab some replacement blades since the ceramic ones can wear down over time, especially if you have thick hair like me. All in all, I've had a pretty good experience with these trimmers.