JustFashionNow Reviews

: 130
50% Would buy here again

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V
Val billey
unfortunately, i was disappointed when i felt the quality of the fabric- see through materials, made for women 6' tall, and not like the pictures on the website. Wont be buying from here ever again.Read on
M
Mz. R.
Sounded like a great site to buy clothes. Ordered 4 items. Took awhile to get them. 1 fit, 3 did not. Contacted customer service as stated. Here is the response I received, "Please no...Read on
R
Rhaydee
I orered U.S. $395 U.S worth of cloth and shoes. Only one dress fit and was nice: Boho Polka dot. The Mary Janes and a pair of winter boots are also good. But the rest is DISMAL. Clothes are m...Read on
D
Diane Antonich
I ordered seven items on Christmas Eve. All the items except one arrived late. Now it is the first week in February and I'm still waiting with no hope for a refund or exchange for another item...Read on
S
Sue
F$)&ing scammers. False advertising. Photos don’t look like horrible polyester items. Disgusted but my fault for not checking reviews. Buyer beware. Read on

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    Would buy here again
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    6 dresses

    unfortunately, i was disappointed when i felt the quality of the fabric- see through materials, made for women 6' tall, and not like the pictures on the website. Wont be buying from here ever again.

    Wow I'm glad I dug a little deeper to find this thread. So glad I did! They advertise some cute stuff! Shame they can't be a real company.


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    Would buy here again
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    Tops and shoes

    Sounded like a great site to buy clothes.
    Ordered 4 items. Took awhile to get them.
    1 fit, 3 did not.
    Contacted customer service as stated. Here is the response I received,
    "Please note that customers must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.
    Our return center is located in Guangzhou, China.
    According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.
    Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
    We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
    If you still want to return the package, you should email us for a return label within 7 days, the aforementioned deadline

    ***Kind reminder: Any addresses on the parcel are not approved as the return address.
    Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. *If you still want to return the package, you should email us for a return label within 7 days, the aforementioned deadline."

    They should be upfront on their website.
    I will be donating the items to charity, and not purchase from them again.


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    Would buy here again
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    $395 worth of items

    I orered U.S. $395 U.S worth of cloth and shoes. Only one dress fit and was nice: Boho Polka dot. The Mary Janes and a pair of winter boots are also good. But the rest is DISMAL. Clothes are made with cheap materials that are NOT what is shown in their photos. Evidently, they did a nice photo shoot with really nice clothes but they sell us poorly made imitation. The worst was their stylish looking tribal blouse. Gorgeous in photos. In reality, it is boxy shirt made with horrible material and the motif is printed as opposed to embroidered. Nothing tribal about it. The size is super big. I too was offered 15% or 25% discount and warned that I will pay shipping and customs. I spent U.S. $87 to ship to China as per their directions. But I am now afraid after looking at complaints from other buyers who never received a refund or got their returns, RETURNED. Since the items are produced and shipped from various makers, I am not so sure if Justfashionnow is on purpose scamming or they simply do not check on the quality of their providers. I cross my fingers and hope I get my money refunded.


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    tops

    I ordered seven items on Christmas Eve. All the items except one arrived late. Now it is the first week in February and I'm still waiting with no hope for a refund or exchange for another item. I like the styles and colors but I wish the quality was a little better.

    I will never order anything again! None of it looks at all like the pictures on their site. It is all polyester crap!


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    Would buy here again
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    A hoodie and sweatshirt

    F$)&ing scammers. False advertising. Photos don’t look like horrible polyester items. Disgusted but my fault for not checking reviews. Buyer beware.


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    Would buy here again
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    Clothes, boots

    DO NOT purchase anything from these people, no matter how cute the pictures appear! It took 2 months to receive my items, the quality of items was poor, the return policy is basically non-existent, as you have to pay to have items returned to CHINA. There is no indication, in ordering, that the items were coming from, and I assumed distribution would be in the US. As usual, NEVER assume!


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    Would buy here again
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    Two sweatshirts and a scarf

    I will NEVER order clothing from this company again. Out of four items, three were not as they appeared in the ad. Not even close. False advertising at its best. To add insult to injury, no response to the email I sent to Customer Support. In future I will stick to Zulily.
    VERY DISAPPOINTED, and more than a little upset.


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    Would buy here again
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    Clothing and jewelry

    I will never, ever buy clothing from this company again, but I will continue to purchase their jewelry.
    Most of the tops were too small, and it was too much of a headache to return. They kept saying they never received my email to request an authorization form. I finally just gave up.
    If I had read the reviews first, I would have never purchased clothing from this company.


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    Would buy here again
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    multiple items

    Do not order from this company. I wish I had checked out reviews before ordering. Two dresses and a bra were way too small. There is no customer service so it is not possible to return items. I have been trying to reach this company by e-mail for 5 months with no luck. Some items I ordered 5 months ago have still not shipped. Stay away from this company.


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    Would buy here again
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    4 dresses

    I purchased 4 dresses in mid September, 2020. They arrived a month later. I was disappointed in the quality of the material, poor workmanship, and drab colors compared to the photos. When I returned them, I learned that they must be returned to China. The expense was nearly half the original cost, along with insurance and tracking, and the tracking only covered in the States. In Nov., a month later after inquiring about my refund, I was informed that when the package cleared customs, I would be refunded! AND, I would need to cover any customs costs before the returns would be cleared! How am I suppose to bear further costs and even know if that is indeed the case? I will never get a refund, so I feel this whole experience has been very bad. With this business' products and policy, it is a rip-off!


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