Booking a night at a hotel, whether it is for a city trip weekend or the entire summer holiday, everything is possible. But which hotel is the best? And which hotel provider can you trust? To what extent do travel agencies check hotels on service and quality? And what can you do when your holiday isn’t what it was supposed to be? All are questions that only people with hands-on experience can tell you. By sharing both positive and negative reviews we can inform each other at which travel agency you should or shouldn’t make a reservation. This way, you cannot only find the travel agencies with the cheapest hotels, but also the ones who make good on their promises.